Ohio Health--you've made a fan out of me…read more Great customer service (or in this case, patient care) isn't how you handle yourself when things go right; it's how you recover when they go wrong. In my case, things went very wrong, and Ohio Health handled the situation perfectly. I won't recount my original review (you can read the terrible experience below), but let's just say I did not receive the treatment I expected. I sent out one tweet about my experience, and Ohio Health was *on* it. Seriously, these people have their act together. Let me tell you what transpired next... 1. I received a public tweet within one hour to apologize and to find out more about the situation. Their social media person and I DM'd back and forth, and she scheduled a time for me to get a call the next day. 2. Deb Kuntz (the Director of Quality & Outcomes Management) called me to apologize and to find out more about my situation. Deb does her job flawlessly. She was gracious, humble, and caring. I could easily tell she was genuinely concerned for my health--and not just removing my bad Yelp review. She knew i really liked my PT, so she was determined to get me back to this particular office again. She promised she'd follow up with me the next day...and she did. 3. Deb actually called me every day or every other day until I was able to get re-scheduled for therapy. She was clear with every step of the process. She knew it would be uncomfortable for me to go back to the office if the offending employee was also there, so she jumped through hoops to help make me feel okay about returning. 4. Ed, the Office Manager (I think that's his title, and I forgot his last name), called me a few days later to apologize and to help me get re-scheduled. He was very kind and caring. 5. I finally showed back up for therapy, and of course it was awkward, but they really did everything possible to lessen the awkwardness. At the end of my appointment, Ed asked to chat with me for a minute--he wanted to make sure everything was okay. And now, I am back in therapy and well on my way to getting my feet back in action. I am extremely grateful that Ohio Health acted quickly to fix my issue. The way they handled themselves has definitely earned a fan in me!

Worst nurses ever they were mean.Made fun of me being crippled and having brain surgery.Left you…read morein the dark at night.I was bullied forced to do things I refused.

The Outpatient Rehab Center is located within Martha Morehouse. My physical therapist, Jennifer F…read more was helpful in pin-pointing the source of my back/leg pain. And she showed me some exercises that I think were useful in strengthening my core. The receptionists are relatively kind and the therapists seem really nice (although my therapist was usually late to start our appointments). After the first few visits, though, I didn't find it very useful. And my pain never went away. I should warn, I'm not a big believer in the utility of physical therapy so if you are, you should take my review with a grain of salt. I've had quite a few experiences with physical therapy and I feel like it is limited in how much improvement it can bring to your pain/relief. OSU health centers offers financial assistance for physical therapy, so that's exciting. Parking is easy and free. Finding this particular center from the garage is a pain, though.

Very relaxed, professional and helpful. Only wish I lived closer.read more

Kelly is awesome. I had two major but unrelated surgeres. Heavy duty with long recovery periods. I…read moream super happy I accepted OT when offered. Super happy. I sit, stand, roll and just move better. Plus, Kelly showed me several tricks to make my home work way better. All leads to better mojo and happier life.

From the owner: We deliver expert therapy services and environmental modification guidance right where life…read morehappens—in our clients’ homes

Fantastic experience, I would highly recommend Therapy Advantage! The staff was professional,…read morecourteous and accommodating to my needs.

From the owner: Reclaim your independence and discover newfound comfort in movement with the help of Therapy…read moreAdvantage. We are Ohio's premier home health therapy company specializing in physical, occupational, and speech therapy, as well as medical social work services. You can count on our team of highly skilled therapists to help you maximize your rehabilitation outcomes in your home, wherever that may be. Our diagnosis-specific treatment programs are personalized to each patient's needs and cover a range of specialties from orthopedics to geriatrics. As Ohio's one-stop-shop for dependable home health therapy, we are proud to help improve the quality of life of all of our patients.

Our Mother was a resident at Paramount Senior Living at Polaris before her passing. Moving her…read moreinto the facility was the greatest decision our family made. The Team/Family (Lori, Hannah, etc.) at Paramount are so sweet and caring. Always had my mothers care as their top priority. I would HIGHLY recommend the Paramount Senior Living at Polaris community for anyone looking to care for their loved ones.

My mom was here for a respite stay to recover from knee surgery. The staff was awesome and took…read morecare of all of her needs. She was very grateful.

Poor communication skills. Mom really liked her aid. The chaplain wouldn't read to her because "she…read morecan't hear me anyways so why bother"

if I could give 10 stars I would. Recently I had total knee replacement and I opted for initial…read morehome physical therapy via Ortho One Surgical. They put me in touch with Summit Homecare and I could not be happier I have had two therapy sessions both with Alisa, who is one of the most kind, professional. timely, and knowledgable PT staff members I have ever met. I would highly recommend Summit Health to anyone who might require their services.