I personally had a pretty terrible experience with this property in three primary ways:…read more 1) Frustrating communication: After paying the guarantee, there were 26 days of ignored follow-ups, inaccurate/delayed responses due to a clear lack of reading of emails, technical issues with the application website, and unanswered phone calls before I decided to not sign the lease (which was still not provided). This process destroyed my faith in the building and made me concerned of how I would be treated as a tenant. 2) Unexpected rent change: Before they sent me the lease to sign (which they never sent), they tried to increase my rent by $250 a month from the initial amount I had agreed to in the guarantee. I logged into the application portal one day and it was $250 higher a month. When I emailed to confirm that it would remain at the original, they confirmed it would be at the lower rate; however, when asking for security deposit and first/last checks, they suddenly increased monthly rent by $250. 3) Location hazards: I was not aware of the significant homeless population which congregates/stays literally outside the entrance of the building until friends warned me. I came by several days in a row and noticed a group of 10-20 homeless which were hanging right outside the entrance, which you have to walk through to get to the apartment building. I later read the following reddit post which increased my worries about the location:https://www.reddit.com/r/boston/comments/ue5mo8/homeless_in_central_getting_more_dangerous/ Hope this is helpful to others considering or that people have had better experiences than I have had. Would highly recommend several in-person visits to the location before deciding!

After reading many reviews online (all positives), we decided to sign the lease. I am sooooo happy…read moreliving here. Front Desk: John, Suzie, Samir (and new guy David) are all extremely extremely nice. They are incredibly helpful and cordial and we say hi and chit chat just about every day. Tenants: Everyone we've met is extremely friendly. They are kind of protective of the tenants that come in without a key as well. When i first moved in and left my fob in my other purse, another tenant let me in the door only after he asked me if i lived there. Amenities: There is a washer and dry that the building shares which is nice because you don't have to brave the cold when you want to get your laundry done in the winter. There is a 24 hour CVS (pharmacy is open late till late), atm machines, gap!, bsc, liquor store etc right next to the buiding. There is also a small out door balcony on the 2nd floor you can hang out at. It's much cheaper to ask friends to come over and hang out there and byob instead of going to a bar nearby and pay $10 a drink! Great doctors are right at MGH T stop. Lots of shopping right at Park- right the red. Being on the redline: It really does take 30 seconds to the T. I love being able to tell Taxi drivers to take me to the central square Tstop instead of having to give them an address. Groceries: You can park your car in the garage for about 5 minutes to drop off groceries. They have a few dollies you can borrow to haul all your stuff upstairs. There is also a place to park (an extra right small right lane) for about a minute if you have a friend picking you up. Random: There are a few parade that comes through central square. I'ts nice to be able to pop your head out for a few minutes and go back back inside your apartment. Please send me a message if you have any questions! =)

I lived here for 22 years before moving to Newton. The apartments and premises were exquisitely…read morewell maintained, quiet, (Yes, very quiet!), office always helpful and very responsive, (I once called at 1:30am because a man was outside and I was scared. I called and the owner appeared within 3 minutes), great neighbors, great pools and the Charles River is across the street. It was a haven for me for many years, quiet, safe, easy access and lovely people!!

Charlesbank apartments are nasty! The hallways and common areas smell like someone died, and it…read morelooks as thought no one cleans this place!! The laundry rooms are filled with bugs and trash!! The walls are paper thin, and the rent IS NOT worth it! Methadone mile is nicer than this DUMP!

Bell Watertown is a wonderful place to live. We moved here from Arkansas. The staff was extremely…read morehelpful with the entire move. They coordinated everything over the phone with us. We had never seen the apartment before moving, and were not disappointed. The community offers a ton of amenities. They have a pool, grills, fire pit, club house, yoga room, gym, dog park, business center, media room, bike storage, the list goes on. The dog park has been a major benefit. It creates great sense of community. Loving here with no friends, the dog park made me feel right at home. I met my now best friends there. I even threw a birthday party for my dog and had almost 20 people show up. The office staff had been extremely helpful. I recently transitioned to a work from home job. The office was great with letting me use the business center for some training I had, which made life much easier for me instead of having to find some random hotel conference room for training. They have always made me feel right at home. The maintenance is fantastic. It feel like things sometimes get fixed even before they break. The service is quick and painless. Rarely even realize they were in here until I finally see what was broken was fixed. They maintain the property very well. They change out the plants seasonally and make the apartment so welcoming. They are very open to suggestions. When the community requested lights at the dog park or the awning at the dog park, management listened. It was completed and made it easier for the community to use the park. Which is great for the pups that will only go in the park. I have been extremely pleased with everything. I would highly recommend Bell Watertown to anyone. Especially people moving form out of state. It is a great community to ease the adjustment into Boston/Massachusetts.

The tour was very helpful and informative. Definitely on the top of our list as a possible new…read morelocation.

Sad to see that this place only had one review, and a negative one at that. I can't speak to other…read morereviewers' experiences when checking out the place, but I have lived at Brigham Square for two-plus years now. Indoor amenities are generally great. I use the gym five days a week and it's usually in very good condition, with things put away and antibacterial wipes for machines available. The free coffee is viciously cannibalized by residents, but who can blame us? The theater room is a little hit and miss as the couches aren't the most comfortable things in the world and people are often in there using the wifi. Outdoor amenities are similarly well kept and the grills are in constant use all summer, though I can't say I've ever seen the fire pit in operation. They've improved the roof deck and it's usually empty whenever I've been up there and they've taken out the privacy rooms which has expanded the area greatly. You're also right on the Minuteman bike path which is great for exercising or general outdoor recreation. Whenever we've put in a service request, it's been attended to within 24 hours - usually within 4-6, even on weekends. The management employees are extremely friendly and outgoing and take the time to get to know residents. The management company also holds events throughout the year to bring residents together. Sometimes they're holiday-related, sometimes they're general "appreciation weeks," but it's nice that they let me walk in, fill a plate, smile and leave after a long day of work. When the property was built they included two detached buildings for commercial purposes. One small enclosed one that looks like an ATM hut and one larger building. Unfortunately an urgent care went into the larger building (honestly, I was hoping for FOOD) and the smaller one remains vacant. C'est la vie. Finally, you're located within walking distance of multiple bus routes that go to Alewife or Porter and Harvard Squares, which makes commuting easier (It's still the T).

This is an amazing building. Management is top-notch: Don, John. And Tony. The cleaning crew work…read morehard to keep the building clean. The trash room is immaculate. All sorts of residents , older, families, young folk. It comes with no noise in your unit. Look no further or you may consider the rat haven in Arlington Heights neaar McGovern auto. Location is supreme. The bus to Alewife is right outside and to the left of building. No ambulances, police, or traffic disturbing you. There isa safe short and paved path to the "bike" path. Parking rates are reasonable. All of Arlington Center's offerings are near-by.

Moving in and first impressions. The office staff was…read morefriendly, welcoming and very knowledgeable. The floor plans they showed us were clean and well appointed with new appliances, washer and dryer and lots of windows. The apartment building is located on Monday st and borders the Charles river. It has a great outdoor common area as well as a WiFi room complete with private conference rooms and a ping pong table in the common area. I chose a room with a river view, Maloney (the Cronin's Landing staff person I worked with) spent time telling me that I am above a restaurant and may hear some live band noise on the patio in the summer. I appreciated the full disclosure. The move in process was easy with a low deposit. They locked an elevator for me during the time of my move. Having that elevator made the move very easy. I find the security very good but see sometimes that people let others in without asking if they are visiting or live there. Overall, I am very happy with the area, Moody st has many retail stores and places to eat, Taras Pizza is particularly good. I love the view from my appt and the neighbors seem friendly.

Cronin's Landing is a wonderful place to live. David, Petyo…read moreand Frank work hard every day to be sure apartment issues are solved as best as possible. Once a problem is submitted, they arrive as soon as possible and give excellent service. Melissa and Melanie, two very competent women, work long hours to keep Cronin's operating smoothly. They do everything they can to make life better for us all. With so many residents, with different, personal needs and perspectives, that's not easy. The residents are wonderful, friendly and respectful. I wouldn't want to live anywhere else.

Now that I'm finally out of here, I can write a review!…read more I lived in 3 different units over 4 years from 2004-7 and 2010-11, a double and two singles. I highly recommend the BH for anyone looking to live in Brookline Village/:Longwood/Fenway area. Firstly, the leasing agency, Pat Bottary Real Estate, is getting their own horrendous review. Avoid them when attempting to lease. The BH has it's problems like anywhere, but the positives far outweigh any negatives: Positives: Spitting distance to Boston Proper without the price tag Under 1mi to Fenway (walkable) Very close to Longwood medical area Equidistant between D and E green line trains so you have options Gated entrances 24-hour security 24-hour well equipped gym with weight room (machines and free weights), cardio room (x-trainers, treadmills, bikes) and separate dance studio with mats and balance balls. I never paid for a gym membership while living here. Garage parking (if your unit comes with it!) Tennis courts, basketball court, putting green and driving net, and large swimming pool BBQ area with 3 or 4 grills Large activity room that can be reserved for parties PET FRIENDLY Adjacent to Olmsted Park - great for walking your dog (with free poop bags!) or for a jog around Jamaica Pond Free central heat/ac = low electric bills! If you are on a high floor and facing the right direction, you can get fantastic views of Boston Negatives: A few of the security guards can be real pricks (but most of them are sweet) A few of the other tenants can be real pricks (lots of old whiny people) Each building has a large laundry room in basement, but since the buildings have like 1000 residents each, the laundry room can turn into a circus during peak times If your unit doesn't come with parking, it's nearly impossible to find it in the garage here. And, since there is no overnight street parking in Brookline, you have to find some other garage... Each unit is owned separately, so if you need anything taken care of, it all depends on the responsiveness of your owner. Though on the 3 units I had, I didn't have any problems with unit owners being unresponsive Brookline itself is VERY family oriented, so there are really no good bars or restaurants in the immediate vicinity. And it's adjacent to Mission Hill, so if you go in that direction, you are going to be drinking with college kids They seem to be doing maintenance on the units almost every week, so they are always entering. They let you know via a letter under your door when it will happen, but it's always like a 5 day window. Really, the only reasons I moved out were because I wanted to live closer to where I worked and I needed a livelier area with more stuff to do (especially important during winter times when you get snowed in!) But otherwise I had a great run in the Brook House. Bang for your buck, it can't be beat anywhere in Metro Boston.

I recently rented a Brookhouse condo and was considering buying this condo…read more But changed my mind. Despite all good things, I experienced the building crew yelling condescendingly to Asian ; he even shouted to a lady ,"Why are you smile!" I think the building crew wearing a uniform shouldn't act to the resident in that kind of threatening way. The poor lady was almost crying.

The Merc wouldn't be the amazing place that it is to live at without Brenda Bellavia! Mrs. Bellavia…read moreis an outstanding leasing specialist and staff member of the Merc! Whenever I have had an issue with the small things, she has acted quickly to resolve the situation. As a small example, the other day she personally delivered a package to me after it had been wrongly delivered by UPS on Saturday morning. There are honestly not enough great things to say about Brenda! One of the key reasons why I stay at the Merc is because of her personal care and consideration. The Merc would not be the Merc without Brenda!

Just want to summarize some things:…read more Zero air flow inside or outside the apartments. It's like living in a tomb. Sound insulation between apartments is non-existent. The building is at the corner of Main & Moody and the lack of sound insulation includes street noise. The kitchen sink does not have a spray, just a plain old faucet. Very few apartments have closet doors. Garage is only accessible for Buildings B & C. Management is very dictatorial; the staff reflects this. The building has settled with the ensuing issues. They don't change air filters in apartment often enough. It was only changed once in the year that I was there. There is enough parking for people who have a car. Some speed bumps were removed during the garage construction in 2024. The 70 bus is right there as is Commuter Rail to NORTH Station (minimal service on weekends). Lots of restaurants around; walking distance to Hannaford. The gym is good.

We really like living here! It really often feels like resort-style living, especially in the…read moresummer. The pool is great (a bit cold at times, but if you ask maintenance they can make it warmer and it is so awesome); they have free yoga classes 3 times per week which has been a highlight for me; they have a grill area that is super nice; the business center is also very useful; and last but not least, Russo's market is right across the street :) I haven't dealt with the new office staff too much, the previous staff was not great. We had a lot of issues with noise from the apartment above, and it was very very hard to get these issues resolved. I would say that the community could improve the following: 1. Having a restroom in the grill area (you have to go up to the apartment or go to the main building) 2. Allowing 24 hour access to common areas (right now they close at 10 pm) 3. Having more / better signs for the buildings, there are no signs that indicate where each building is and people always struggle coming here for the first time. All in all, we really love living here! Our only problem and why we wouldn't stay here much longer is the high rent prices. Our first year living here, we got a special, so it made it much more manageable, but starting on yr 2, the special was over and rent increased and it is now pretty expensive.

DO NOT rent from this place. From the moment I moved in, there have been so many issues. Our…read moredishwasher broke, we've had constant stomping from the tenants above ours, there is dog poop all over the grounds and dog park (which is hardly maintained by the property management), power outages lead side doors of the building to be locked for days at a time....i could go on and on listing off issues. This building is hardly maintained and the shotty/cheap construction breaks or malfunctions all the time. Most recently my shower wouldn't shut off and when I called emergency maintenance a worker came who didn't know how to fix the issue. He left the water running instead of fixing it and had to call his someone to walk him through every step!!!! Who are these so called "handymen" hired by Bozzuto?! Every time we complain to property management we are met with incompetence, finger pointing, and an inability to take accountability/fix issues. Ed Welsh is terrible at his job.