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    Whiting Way Self Storage

    3.7 (3 reviews)
    Closed • 9:00 am - 5:00 pm

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    MyPlace Self Storage - Exterior of the facility.

    MyPlace Self Storage

    (2 reviews)

    Terrible customer service - or more appropriately lack of customer service. Since the facility…read morechanged hands from Federal Storage to 'myplaceselfstorage', Prices have increased twice with no added value. It's very hard to reach someone and as far as I know there's no longer an on-site presence. Once I asked that the district manager contact me, I was told by a CS supervisor, with a chuckle 'I'll take your number, but noone will be contacting you'! All because after 5+ messages for 'someone/anyone' I WAS trying to update my payment method without signing onto my account, which is difficult when you spend most of your time in a vehicle! One star review is far more than they deserve!!!

    Please don't use this company. I rented unit G70 from March 2024 to August 2024. I checked on my…read moreunit twice to three times a month. When I went to move out of my unit I noticed 2 of my boxes were eaten up by termites and mold was on the back of my dedroom set mirror. When I became a customer I was informed to have coverage for my belongings in the unit. I contacted my insurance company and purchased insurance. When I called to become a customer, I was not offered their protection. I contacted my insurance company, but unfortunatley, they don't cover infestation of fungus. I called MyPlace Self Storage back and informed them, but they said they were not responsible for the damaged that was caused by their infestation. I have lost 2 large boxes of items. I am very disappointed and I don't recommend them to no one. I wish I could upload the pictures and videos. It is disgusting.

    Whiting Way Self Storage - selfstorage - Updated October 2026

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