1. Whitehall Amtrak Station

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Whitehall, NY

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Whitehall Amtrak Station

4.0 (1 review)

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2 years ago

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Amtrak

Amtrak

2.3(4 reviews)
54.7 mi

I boarded Amtrak 55 in Waterbury vt. The conductor was…read morepleasant and helpful. The conversation from the cafe car was not pleasant and being in business class I could not avoid it. The staff was complaining about the customers and mocking them. I could hear them saying in a mocking tone,"what do you want? What do you want? What do you want? ". Then there was a loud discussion about the state of the restroom and how disgusting it was. Finally, the voice came over the speaker advising that the passengers should take better care of the toilets or they would be shut down. They announced that there was no cleaning crew until we get to New Haven in about five hours and that the passengers should take care to clean up after themselves . Perhaps a sign on the door or inside the lavatory would have been sufficient, but I didn't want to hear about the poopy bathrooms.

We paid extra to sit in business class for our honeymoon back to Ny. 'All non alcoholic beverages…read moreare free' to business class but when we requested sparkling water we were told no. Only coffee, tea and water. Which is not what our Amtrak tickets say. Especially when we rode the train down to Vermont and were given sparkling water the entire way no questions asked- because that's what we paid for in our tickets. The lady in the food car is not gonna let this one slide - not on her watch. So why are we trying to make the customers mad? I'm not even going to get into the train ride to Vermont broke down for 3 hrs.

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Whitehall Amtrak Station - trainstations - Updated October 2026

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