At the Canterbury store, I was not offered a receipt with a purchase and had to call the assistant…read moreback to be provided with one, which I almost didn't do. When leaving the store and attendant chased me across the carpark accusing me of not paying. I assume it was an accident and not a deliberate attempt to catch customers out but extremely frustrating.

A large branch of Marks and Spencer, stocking clothing, homeware, gifts and groceries. This can be…read morequite an awkward store to navigate due to it's size. There is a direct entrance to the multi-story car park from the first floor which is quite handy. There is also a little coffee shop on the second floor which sells really nice hot chocolate/coffees and some snacks/cakes.

Fenwicks is probably the biggest department store in Canterbury high street. Offering a huge range…read moreof womens wear, mens wear, childrens clothes, perfume and accessories, you're bound to find something to suit your tastes. It has around 2-3 floors and is never so busy you feel cramped. It always smells of perfume when you go in and you'll certainly feel a little spring in your step if you go away having bought something in the shop, after all it has good quality brands. You can buy designer cosmetics and skincare in addition to lots of designer clothes with makes such as Tommy Hilfiger, Morgan etc. Prices are quite high so it's best to come here when you've just been paid! Lots of choice and nice luxurious brands though so it's worth a look.

This store is really huge, fragrance/make-up/homes/womenswear but the menswear department is…read morereally poor, into the good brand there are no small size. It's also really busy, all the time, plus the jumble of goodies and cheap stuff is not really good-looking.

A large, 2 storey store in the newer Whitefriars area of Canterbury. The store is light and airy…read moreand well laid out. The rails are kept tidy and they always have a good range of sizes. Most of downstairs is dedicated to womens casual and occasion wear together with shoes and upstairs is a large mens wear, kids section and home wear department. You cannot go wrong with Next and this store does not disappoint - holding goods from their latest catalogue they are always right on trend and you know you can trust the quiality. The staff are friendly and helpful, even running to get an alternative size when you are in the changing rooms.

Next is my favourite shop in the whole world and I love thos one as it is huge and always has the…read morebiggest range around of womens clothing. Also has large mens range, kids range and large homeware department.

Travelling from Sydney Australia in 2014 and staying with English cousin in Canterbury. Intended to…read morebuy leather jacket when I got to London but cousin recommended this outlet. Well what a wonderful surprise, great selection and styles in quality ladies leather jackets and such great prices. Ended up buying beautiful wine red leather jacket at such a reasonable price. Have worn several times back home and have received numerous compliments. Will be returning to UK in 2016 and will be in Canterbury again. Will also be buying another leather jacket from this business, looking forward to seeing these lovely ladies again and their fabulous range of jackets and other leather goods.. Regards, Yve Sydney

Originally the service is good. Polite and friendly. However, I would not recommend this shop…read more Upon discovering a defect in the item brought and returning to the shop originally to get a replacement the treatment then turned hostile. The 'owner' made assumptions on how the defect occurred and repaired the item without consent. When informed of the statutory rights of a customer the 'owner' refused to follow these. This matter is not resolved and I would urge people to avoid this shop as the quality and service are not worth the price paid for items.

Debenhams in Canterbury is a bit of a hotch-potch as it has to adapt to the old buildings that it…read moreoccupies. Hence you need to make sure you are in the right store for your needs. The main store has a good sized clothes and shoes section for women upstairs, with several franchises. Handbags and accessories are downstairs with menswear. The children's department, is in a separate building, behind the main store. This is where you can buy school uniform and trendier casual wear by Red Herring and John Rocha. The bathroom and soft furnishings department is across the road.

Debenhams in Canterbury is a bit of a labyrinth. the different departments are not only on…read moredifferent floors but spread over different locations in the high street. The quality of products in this store is mostly very good and if you can find the crypt restaurant (it's downstairs from mensware) I can highly recommend the breakfasts.

Cheap bargains to be had here, but it's not the most inviting place to shop. Where Wilkinson (now…read morerebranded Wilko for the polysyllabically challenged) shines is when you need one of those whattaycallits to fix that thingamajig that broke plus the other fiddly bits to attach it with. Also an ideal place for students and tourists who need cheap, temporary furnishings and fittings. I always send them there, which is why they're now clogging up your queue. You're welcome!

Great store on two levels. Always busy so queuing likely at the tills. Great bargains. Can usually…read morefind what you are looking for in household goods, not so hot on stationary. Christmas stuff usually reasonably priced and regular household cleaners etc well priced.

Hi there having 3yrs experience being a home delivery driver with Sainsbury's I was really put back…read morewith this delivery to say I was a first time customer I could have been a mystery shopper etc. the driver was courteous pleasant and did his job right i.e. clean van proper work wear etc. I could not praise him enough it was the shoppers regarding the picking to send all our bread with todays date on it and the stuff missing for a first time customer i thought it would have been better I really am in 2 minds as to come back with Asda and go to Sainsburys but I may give it another go or just come in to store I am sorry about this I feel I was expecting more for my money ...But like I said the driver deserves a pat on his back for doing everything to the book and I would welcome back to my home again .... Regards Tim Dolman