This company Was out to my rental property a month and a 1/2 ago and we have been trying to reach…read morethem for 3 days because the work that they did obviously did not hold up and my renters are having water in the basement with terrible sewer smell. Both of us have been trying to contact them and I finally received a call back. The owner said that their office is closed due to someone contracting the covied 19 disease. And that they were not gonna come out to the house to fix anything. They did not give me any time line or say that they could offer me any kind of service for this problem. When I said that it was a possibility that something they did did not hold up they got upset with me and said I should not jump to conclusions and I should just call another plumber because there was nothing that they can do. I paid $1100 to these people for all the work that they had to do out there and a month later it's not working and they won't even make any effort to fix it now. I am very disappointed

We were assigned this contractor by AHS. First contact was prompt and we were hopeful. It all…read morewent downhill after that. On the first visit, the technician told us he had "found a small blockage." Looking back, I still do not understand how that conclusion was reached because no equipment was used to inspect or clean the lines. Instead, he poured Thrift drain cleaner down several drains, including through the garbage disposal. I later learned that this type of product should not be used in a garbage disposal because of the potential to damage metal components. At the time, we assumed the problem had been addressed. It had not. The very next morning, sewage was once again backing up into our basement. We contacted Earl's and were told that the lines had been cleaned. We explained that this simply was not what occurred during the first visit--no snake, camera, or other equipment had been used on the sewer lines. That was the first point where we began seriously questioning the accuracy of the information we were being given. The technician returned for a second visit, this time with a small snake. He attempted to work on the main lateral line and told us he could not go any farther because he had "hit concrete." He then told us a camera would need to be run through the line to determine what was happening. Unfortunately, Earl's camera was supposedly broken. We were told they did not know when it would be repaired and that two other customers were already waiting ahead of us for camera inspections. The visit essentially ended there--with an unresolved sewage problem and no meaningful plan for how or when it would be addressed. By day three, our frustration had grown considerably. We contacted AHS ourselves and were told they could not move forward until Earl's submitted its report. When we contacted Earl's and explained what AHS had told us, we were told, "That's not how it works."

I woke up before 6:00 am to my wife saying we have water leaking from under the sink. This is NOT…read morea good start to the day. After pulling everything out and drying it up, we found it was leaking from our garbage disposal. Fortunately, we are members of the Cardinal Care Club, so of course we called Cardinal. I made the call before 7:00 am. Cardinal called me back within the hour. A short time later, I was alerted that a Plumber was on the way. Ken Yager showed up & did a great job! He gave me lots of options and explained different benefits of each. He really knows his stuff. By 9:10 am Ken had completed i still, cleaned up & was on his way. Well done! This is one more reason we are Cardinal Customers and Care Club Members. That isn't going to change anytime soo

Their quote was 2.5 times higher than two other local businesses!! Absurdly high! No way was the…read moreamount of work I was estimating worth the same às a slightly used car! $9k for what is probably 2-3h work is laughable!!! This makes me wonder what they are charging other people who haven't researched the things they want to the same degree I have. It's almost criminal. Their estimator was very pleasant, though. And their communication is quite good. Maybe that's where the extra $5k is required!!!.... Complete BS

We hired Country Plumber for our backyard wedding & we could not be happier. No one ever fully…read moreappreciates a plumber until Sh*t hits the fan and you need to get married at your house, during a pandemic. Well, I will tell you this a) no chance 50 people are using my bathroom and b) no chance will they use a generic ole blue porta potty. Country Plumber not only delivered they over delivered. Amazing communications, great price and no fuss. To think, part of our guests experience was rest rooms - fully loaded with music, lights and comfort - we will use them again anytime we plan a party!

I called business and scheduled appt for 8am the next morning. After 10am I called stating a…read moretechnician had not yet shown up. This business did not even have an appt scheduled for me! Stated they do not have appts! Beware! Was made to feel it was my fault...poor business and communication ethics!!

Great work and very responsive. In a world where getting contractors to answer a phone call or be…read moreable to help on short notice Wright Pluming exceeded expectations in every way. We needed help with little notice and they were able to help us out that same day. Definitely would highly recommend to anyone.

We have used Wright Plumbing for decades and have been very satisfied with their follow through and…read moreprompt service. A few years ago we did a major remodel on our house. We put in a new bathroom and major upgrades on our other bathrooms and used Wright Plumbing for all of it. Everything still seems like it's still brand new and they use some very innovative techniques and products to help us with our dream bathrooms and kitchen. My wife and I highly recommend Wright Plumbing.

I needed a kitchen sink repair. After about 20 minutes of work..taking off drain pipes, snaking…read morethe pipes, running water...I was told $351. I think this is excessive for 20 minutes of work.

Quick and effective. Solved my problems and gave me great peace of mind. Wonderful to work with and…read morequick to call back when there was a small change in arrival time.

The service call only resulted in the conclusion that we had to shop for a faucet. We had a…read morefriendly discussion with the service guy, Nate, so much so that most of the hour charged to us was discussion about family, etc. What he failed to tell us is that we would be charged $2.00 for every minute of friendly discussion!! If he had told us that, then we would have greatly reduced our personal chit-chat! Then when I called to have our bill reduced, they said we had to pay the full amount of $260! I do not mind the $100 for the service call and maybe ~ 10 paid minutes it took to say we need a new faucet, but I DO MIND paying 50 minutes X $2.00/minute = $100 for a friendly discussion!! I do not know the quality of their work because they did not do any. I eventually replaced the faucet myself.

I have used them in the past and they were great. I called to have a leaking Moen shower valve…read morecartridge replaced and told them I could only have them work on Tuesday or Thursday. They said they will have some cartridges on the truck and if they don't have them they will run out and get them. They gave me a 4 hour window on Tuesday to work with. They called 3 hours into the window saying they would take a picture of the valve and replace it tomorrow. Wednesday. When I cannot do it. I could have rescheduled for Thursday, but I decided to cancel and give someone else a try. Hopefully someone who values their customer's time better.

Called them on a Thursday to try to schedule for assistance with an intermittent pressure failure…read moreon our well. They were very heavily booked with the holiday approaching, and I was made no promises about when they could squeeze us in. I drove up from Illinois that night regardless, figuring I'd play the odds with it being an intermittent issue. They were knocking on our door at 7am the next day, having already looked over the system and made the diagnosis. Within half an hour the problem was resolved, cleaned up, and I couldn't be more impressed. I highly recommend their service. It was incredibly accommodating, professional, and reasonable.

I wouldn't recommend this Plumber. I called on Monday talked to Tim, he gave me an overview of…read morecost, etc. Told him I would call him back after discussing with my son if we should hire him. I called back an hour later and left a message to call me back. Never returned my call, called again on Tuesday, left another VM to schedule a time for him to come out. Did not return my call. Today is Wednesday and still no return call. I have contacted another business and they are coming out today. VERY poor communication which appears to be a common theme with complaints on this business.

I highly recommend Fondy sewer and drain-Josh is very professional, I called on a Friday night and…read morehe came the next morning ~ very affordable ~I will be sure to tell my family and friends to call Fondy Sewer and Drain!

They called and came ahead of time. I recommend them highly. Called monday ,came Tuesday. Very…read morenice, efficient and reasonable.