Steve is a gem - an honest, down to earth, old school guy that knows these cars inside out. I came in with an incessant clunk that no other shop could diagnose and after many frustrated $$ spent, I came to Steve. He reproduced it in a few days and didn't give the car back until he was assured the fix solved the issue. I intend to bring in both my Mercedes to him in the future. Thanks Steve! read more

White Oaks Mercedes - Auto Repair Near Me - Campbell, California

Steve is honest, responsive, kind and either fixes my Mercedes or explains why it's not worth it for me to spend the money. Highly recommend! read more

Steve is so great. A rare breed. So knowledgeable, honest and friendly. I was referred to him through a work colleague and it was the best mechanic referral I've ever had. I've owned a number of Mercedes and this is not just because I am a big fan of them but because I "have a guy" to maintain them. I bought a 2011 E-class wagon that I love but it was my "problem child" with a mysterious electrical problem causing it to shut down completely. Steve peeled back the onion on the problem. I previously had taken the car to the Mercedes dealership and they had no patience to assess the issue, charging exorbitant amounts for their no-help efforts. Steve, on the other hand, kept my car at this shop and would test drive and trouble shoot--since the problem was only intermittent. Steve researched the car's electrical schematics and developed a couple of working theories on how to address the problem. When the initial fix did not work, replacing the transmission controller module, he did not give up. He next traced the wiring to a harness in the passenger cabin and, wow, that was it. I was so close to giving up, as the previous owner obviously had done. But now I drive around in my dream car every day appreciating not only doing so but also the relationship with and extreme respect for Steve that I have developed. He is an amazing person--and Mercedes mechanic. He is a relentless problem-solver. I can't recommend him enough. I really like going to his shop to see the cool classic Mercedes cars that he works on and talking to him about them and life in general. BTW, I have hooked up with several businesses in the same complex that are also amazing. Our Honda mechanic was referred by Steve. John and his staff are amazing. I've also used the window-tinting business next door and have highly recommended them as well on Yelp. read more

This shop is hands down the best when it comes to auto repair. Leaving this review based on my experience with Steve in particular, who went above and beyond to assist with services when I had a last minute emergency and needed help. He is honest and will tell you what they're able to do, and if not he will advise about alternative options. I highly recommend anyone looking for repair work to take their car to White Oak Mercedes. read more

Steve is fantastic. Great with a 35 year old daily driver, a classic Mercedes, or a new AMG. He's a rare breed these days - honest, reasonable, and friendly. He always goes the extra mile. I feel great about giving him my business and I volunteer referrals to him whenever I can. That's how I found out about him! read more

Brought my 92 400e here to track down a couple of leaks. Steve was able to identify and fix a valve cover gasket leak and when I asked if I should do both sides even though only one bank was leaking, Steve said that I didn't need to since it was not currently leaking. I certainly appreciate a shop that only recommends the work that a car actually needs and I'm relieved to find an independent Mercedes shop to take my car to moving forward. read more

Great value! Excellent service. He fixed a problem that several mechanics in east bay couldn't fix. I was happy to drive 30 miles each way to drop off and pickup my car the next day... read more

Knowledgeable and honest repair shop, highly recommend after being a customer for last 3 years. Steve knows his Mercedes. My daily driver 35 year old W126 has never ran better. read more

Have been taking my car here and have referred it to friends. Steve is very knowledgeable and always very helpful. Also very dependale and very fairly priced. Highly recommend these guys. read more

Steve has been working on both of my Benzs for the past year or so. What a find! A referral from a friend has once again proven to be an incredible find. So honest, only works on what needs to be done, and is priced so competitively! There is no other shop for me to go to now! Thank you! read more

This is my second review of White Oaks Mercedes, and yes, after eleven years of bringing three cars over the years there, I'm still a fan. We have a 2000 ML320 with 250K miles on the odometer. Steve and John have maintained that beast (we call her "Hilda," due to her Teutonic awesomeness) since we moved to the South Bay in 2008. White Oaks Mercedes has also maintained our 2002 BMW through thick and thin. Case in point: I used to work in the Santa Cruz Mountains. One fine day, I was navigating Skyline Blvd., when a small rock chunked down the hill, and bounced under the car. Seconds later, I saw steam billowing from behind me, and fluid draining onto the road. This reminded me of my college days, when, after drinking pitchers of beer and chowing on pizza with my buddies, I would do the same thing. Still, this is never a good sign on a human, or a car, and I recommend professional care in both circumstances. So, I had the car towed to White Oaks Mercedes. The problem was a destroyed hose (I forget which part, but it's coolant or transmission-related) that breaks so rarely, BMW doesn't have them in ready stock. Steve was going to make one, when a hose finally came through. He got the car back on track at a price that definitely didn't "hose" us. You can see what I did there. That was a play on words. Back to Hilda. My wife and I are getting ready to sell her to a friend of ours, but Hilda, while running very well, has a few things that need tweaking before we part ways with her. I know Steve and John will bring our "iron maiden" back to where she needs to be. Quality of service is great. Steve explains everything that needs to be done, and shows you the funktified parts after the job is done, so you understand why the job needed to be done. His rates aren't cheap, but they are very, very fair. When you go, you'll see that he always has a bunch of cars waiting for service. I'm willing to guess that most of those vehicles are from return customers. Like us. read more

Steve is a mechanic that was referred to my wife years ago. She's been coming here ever since. I don't know him at all but until my cars started to have more problems, I've found out that he's actually a pretty honest mechanic, and the reason why I spent time writing this is because trustworthy mechanic is hard to find. We had a coolant leaks, we took it to him and he said it's pretty minor, no need to fix it. After a year, we went to another mechanic because cheapscate me found a place that will replace a brake cheaper than Steve. First, I noticed the mechanic who worked on my car said the brake pads were fine. Still got life. The owner however (this is a highly recommend 4+ stars yelp recommended mechanic) said the sensor is touching the disc that's why warning light come on. He insist that we should replaced it so I did. Then when I came back to pick up the car, he said the coolant is leaking, and needs to be replaced. I figure I've been on it for so long, I know it's fine, it's not a big leak. So when I left, he told me not to drive on the freeway stay with short distance... 2 days later, one of the pressure relief screw blew off. The point of the story is I suspect the relief valve loosened and cause the blew off and was forced to fix it (steve is like 30 miles from where I live, it won't survive the drive). Now think about it, I bet if Steve continue to maintain my car, we wouldn't have to spend $600 to fix that darn thing. I can't say his price was good... I say it's average like most mechanics. However, I do feel that he has integrity. And that will do well in the long run. Anytime if I know someone has integrity, I'm a fan. read more

I have owned 3 Mercedes in 15 years. I was referred to Steve at White Oaks Mercedes by a friend. Steve is very friendly and a great guy who will do everything he can do to keep your Car on the road. He is great at diagnosing the problems I have had with my cars. I know he has saved me a ton on getting the work done, before that problem becomes a bigger problem, if you know what I mean. He will earn your trust the old fashioned way, by doing the right thing every time. I give Steve and John, his #1 Guy my highest rating, Great Service and work done on time. read more

White Oaks Mercedes is a friendly shop that will not screw you over. Steve, the owner, is always willing to help and is sincere about his job. He will go the distance to have customers satisfied and happy. His work has been top notch! I counldn't be happier and I am glad that I was referred to him. read more

Steve is truly wonderful. Always nice and there for me. He saved me money and did a better job on my car. He even took my car home to test it. Always above and beyond. If you have a Mercedes or BMW Steve is your man. Thank you, Steve for being you! read more

Great Service and Great Price. Had structs and strut mounts replace on my classic Mercedes for a reasonable price and quickly. Steve is a great guy, very knowledgeable and easy to deal with. highly recommend this shop. read more

I recently had my brakes redone and found Steve to do a great job. He seems honest and a straight shooter, something I highly seek but rarely find with people in this industry. I will absolutely be bringing my vehicle to him from now on. read more

Love this place. Cheap compared to dealers and comparable shops. I have a 1991 300 E and they know it inside and out. Fast service and very nice. I used to go to a shop where every service cost at least a grand. I have had several here that were under a hundred. And my car runs great. read more

Steve and his crew at White Oaks Mercedes came highly recommended when we moved to the South Bay, and I can see why. We've been bringing my wife's 10-year old ML 320 here for three years. Steve does thorough work, patiently explains the how's and why's of what he's doing, and his prices are very fair. Here are two examples of Steve's coolness: Our MB had a leaky power steering pump and was making a not-so-funny noise. Steve poured in some power steering fluid, told us what to buy, and to come in when we could. The problem was merely a dried out seal; he fixed, and we were good to go. Example 2: one of SJ's leading Mercedes dealers gave us a bazillion-dollar estimate for a ton of work that they said needed to be done. When I asked Steve for his opinion, he explained that he'd had his eyes on the various issues, and in his opinion, most of them could wait, and be done incrementally. The dealer, he explained, probably has a million-dollar/month overhead, hence the loaner cars, nice waiting rooms, etc., so getting all the repairs done at once definitely helps them meet those expenses. He works on other cars as well...I'm towing my Volvo over there today. read more

I've been coming here since 2002 and Steve has kept my 300E running great. Everything from routine Oil changes, brake jobs to replacing the head gasket. I drop the car off, it's done when promised and I fully trust I will be charged a fair price. I've referred other friends here as well. Besides which, Steve is a nice relaxed guy, good to work with. read more

I have brought my 1990 300E here for approx. 6 years after a recommendation from a colleague at work , and have been very satisfied Steve (owner) and John - both mechanics are Mercedes specialists- so they really know their stuff. You never have to worry about being overcharged and can always count on the problem being diagnosed and fixed the first time Not cheap, but professional and trustworthy A special treat is that they often have classic MBZs in the shop ( I love the 60s and 70s ) and sometimes Steve's Sherperd- Mix, Sierra is in the shop I whole-heartedly recommend this shop !! read more

Mercedes #3 and Steve has serviced all of them. He is honest, trustworthy, and does a fantastic job. Unfortunately for me, I moved 50 + miles away and only see him for the scheduled services and not my regular oil changes anymore. I would highly, highly recommend him. read more

I've been dealing with Steve through 2 SLK's, about 14 years now. Honest, straight forward and best of all knowledgeable and fair. WOM may not be the cheapest shop in town nor the most expensive but I trust him 100%. He's a bit hard to find but well worth it. read more

We have had 3 Mercedes - 1985 SEL, 1999 SLK, and now a 2007 550 SL. Steve has kept them all in wonderful condition. The 1985 finally needed a valve job at 387,000 miles and Steve took care of "her". Our '99 had 196,000 miles when we sold "her" and the new owner goes to Steve. Our '07 is his current "client" and she purrs like a kitten. Just know that above all else, Steve is HONEST ! Believe me, you will be happy with his service, prices, and the wonderful way he treats his customers. read more