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    White Mountain Physical Therapy

    5.0 (2 reviews)
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    3 years ago

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    Summit Healthcare

    Summit Healthcare

    1.9(75 reviews)
    3.5 mi

    honestly, i'll probably never be back to this hospital to deal with the staff in the emergency room…read moreor the day nurse i encountered on second floor again. i've experienced what i believe to be passive racism from techs, nurses and doctors. i'm not the person to leave reviews and i try to give everyone the benefit of the doubt however, after three years of coming to this hospital something has to give. due to the hospital staff disrespect and neglect of my care, i have left this place feeling like an angry black woman for wanting answers instead of a cured or to be cured patient. no matter the issue i walk into the ER with, i'm always told it's "normal". well how do you know if i've never gotten a palpation test and half of the time i didn't even see the ER nurse or doctors? the nurse my family member had brushed me off from the beginning so much to the point i'm writing this review. i felt uncomfortable from the moment she saw me and as if asking questions about my family members health was a burden. in this case i should've been told what to look out for in the coming week during discharge and instead i had to ask as she was walking out and she got a snappy tone, a goose neck and a nasty look. but if you just chew gum and ignore your patients questions and concerns, i will become assertive in getting answers. i suggest a bedside manner course or clearing house for your growing/changing population because it's kind of ridiculous. it's 2026, i shouldn't feel like i have to make myself small so that you're comfortable. actually, i've never been given the chance to be myself because i'm 100% labeled as soon as i walk in. in regards to the summit healthcare professionalism, special thank you to Dr Richardson DO and his MAs, Dr Bowen and HUC Charmaine of second floor for all treating me with dignity.

    The entire staff was welcoming and very personable. The care…read morewas exceptional. My father was well taken care of and I appreciate that so much.

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    Summit Healthcare - Summit Healthcare in Show Low AZ.

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    White Mountain Physical Therapy - physicaltherapy - Updated October 2026

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