This is a classy store. For the items I shop for, there is a range of options at different prices…read more They have the brands I want. Everything is nicely displayed, there are staffers on hand to help me find things (it's a big store), and they have a very nice, clean restroom. Prices are good, and there are often sales. I've ordered things online and picked them up, and as well I come to the store to see what they have (they have a variety). Always a good experience shopping here.

The staff is helpful and friendly . The place is well organized and clean . Everything pretty…read moremuch is labeled well . The value is good . The place is absolutely huge . The array of selection is massive . Still if you don't find what you're looking for in the store they will order for you and it can be shipped to your home . They have plenty of parking .

BUYER BEWARE!!! Lies, non-existent customer service, missed delivery dates, zero communication, and…read moreconstant excuses. I waited months for a furniture purchase while delivery dates were missed multiple times, with delays disclosed only after I repeatedly chased the store for updates. There was zero proactive communication throughout the process. I've had the great misfortune and displeasure of having to deal with Anthony Goode, one of the proprietors. He needs to get a serious lesson in customer service and hospitality or get out of the retail business. After the second missed delivery, he was unapologetic, deflected responsibility, and refused to provide a guaranteed delivery date. When asked to put everything in writing--including delivery commitments or compensation--he insisted on phone calls only, an apparent attempt to avoid a written record. After extensive back-and-forth and continued refusal to provide basic accountability or a firm delivery date, I was forced to cancel the order. Despite this, the business has refused to issue a refund of my 50% deposit. This is an unscrupulous and deceptive business operation that avoids transparency and accountability at every turn. Save yourself the time, stress, and money--do not shop here. Buyer beware!!!

Just want to give a huge positive shout out to Nathan at BoConcept in Boston…read more I visited my son in Boston and found the store on a whim. Nathan was completely gracious and very experienced with the creative and sales process. I returned to Atlanta to share some thoughts about a sectional sofa that I saw while in Boston. Later in the week Nathan remembered me and was so helpful during the long distance purchase process. Cudos to Nathan...cant wait until the new piece is deliveded. Michel

I met Lauren last year when I was looking for someone to make curtains for our master bedroom. I…read moredidn't know where to start and she patiently supplied me with different material swatches until a decision could be made on what I and my partner liked. Once we made up our minds Lauren got to work to produce the most beautiful drapes. Not only did she do an expert job, she picked out curtain rods that matched the drapes theme and the colouring of the room. Subsequently she went on to make us expertly made replacement upholstered chair seats. Not to go on and on, but she is also a brilliant sewing instructor and as a result I am now more adept at using my sewing machine.

Lauren is wonderful to work with - creative, patience, efficient, and very hard working. I strongly…read morerecommend her!

I reached out to Lousso Designs to have 8 dining room chairs and a bench reupholstered. The chairs…read morewere beautiful Italian design, but over 20 years old. In the process of reupholstering, they discovered that much of the chair had to be rebuilt. Ron Cohen personally talked us through this and made all repairs at no additional cost. They did absolutely beautiful work. The chairs look brand new - and the bench is stunning. I cannot recommend these guys enough.

On time delivery. Had many projects w Lousso Design & always arrived home extremely satisfied…read more They are talented, creative, honest & prompt. Stop by & visit. You'll be glad that you did!

We dropped off 8 chairs to be upholstered, which included removing the cane. We received personal…read moreattention and direction for best type of fabric to use as well as how we could prepare the chairs to allow faster turn around and save a few dollars. The chairs turned out amazing and were done within a week. Couldn't be happier.

Kevin is lovely -- he does an impeccable job with all of the details on upholstery projects and…read moreprovides excellent customer service. He helped me meet a tight timeline for a client. Happy to use him again and again for projects as a result!

We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

I'm the Building Chair for a non-profit, we needed a number of large three section windows…read morereplaced. The maintenance supervisor for the facility had been soliciting replacement prices for awhile, nothing affordable came in. He mentioned to me the need to replace several windows, I suggested Pioneer. They came in measured and had a more than competitive price in hand within a couple of days. Quoted an accurate lead time and delivered and installed on time. The windows are beautiful, the price was more than fair, and the installation was completed without a hitch. Jake and the crew at Pioneer are a great team, and do exactly what they promise.