these guys got me in, did the deal and I was out less than an hour. Nice. Ukrainians. My peopleread more

Timely response, prepared to quote a repair estimate, able to work around my schedule.read more

Clean, friendly, and excellent service. Thrilled to have this gem of a business within walking…read moreblock to my home.

We started using Miller Bros. for all our family's cars a couple years ago. They've been wonderful…read moreto deal with, and are upfront about repairs. I trust them to give an honest appraisal, especially after letting me know a repair should be covered by the dealer; they could have done it themselves and charged me and I would have never known better.

Great Customer service. Knowledgeable, honest mechanics. Up front writtin pricing and customer…read morepermission before recommended services are performed.No Surprises. R.E

Master Auto Repair repaired my son's vehicle recently. They completed a full diagnostic process to…read moredetermine the true issue before they tried to repair it, rather than throwing parts at it and artificially upping the bill. Communication was really good throughout and we have gone several months without further issues. A+

Very friendly staff, great service! Paid less for my emissions test than I thought! Would…read moredefinitely go back for any maintenance needs.

Excellent service! Excellent communication! Timely delivery of my vehicle and all service expected…read morewas completed superbly!!

Thanks for taking care of my daughter over a thousand miles away from me It made me feel good that…read moresomebody was there that she could trust please keep up the good work and try to stay cool in the heat wave! Rick

I highly recommend this place!!! They are professional, they really looked into my car for any…read moreissue as I requested for, and they suggested to do what was urgent to take care of at this moment and I could wait to have the rest issues resolved later on giving me time to plan my finances. They are fast and affordable, honest people. It is my auto repair place to drop off my car in STL for now on. Thank you for being honest, I am very happy to meet you guys! Marilia

I'm very appreciative of the service I received. I had a flat tire nearby and had no idea what to…read moredo and was already in an overwhelmed state. I think that was recognized by Rob who was onsite when I walked in. Thank you, Rob!

I recommend Real Automotive with the highest score possible. Rob Borkin i honest and very skilled…read moreand knowledgeable! He has done extensive work on my two cars and I was very pleased with pleased with the outcome. I've never had to bring a car back for a failed repair. Rob has never sold me anything I didn't need and his rates and charges have always been fair. Mark Davis

I have never dealt with a more predatory or unethical towing operation. I parked in a lot with no…read morevisible sign in front of my car- the pole directly in front of my vehicle was bare when I parked. When I returned, my car was gone and a brand‑new sign had been installed on that same pole. I was not the only one: several other people were standing around just as confused, staring at a freshly installed sign and missing cars. It felt like the tow company waited until cars were parked, put up a sign afterward, and then immediately towed every vehicle in the lot. When I called the number on the newly placed sign, I reached an extremely rude employee who was clearly overwhelmed...understandably, because every person in that lot was calling the same number about their missing cars. We were all given the same story: our vehicles had been "taken to STL PD to be registered" and then would be towed to an unknown lot. Shockingly, the employee couldn't (or wouldn't) tell any of us where that lot was. This felt like part of a scheme to delay giving out the location long enough to force people into paying overnight fees. I'm persistent, so I kept calling back. Twenty minutes later, I was given the same story. When I asked which police station, she reluctantly told me South STL PD. I called that station directly, and the officer I spoke with immediately told me my car had never been there and helpfully looked up where it actually was: Hartmann Auto Center & Wrecker at 3301 Sublette Ave. When I called back with that information, the employee insisted the police officer was "lying" and that she couldn't guarantee I'd get my car that night. The moment I said I was on my way, suddenly she could get it for me- but only if I paid $500 cash and cash only. Once I arrived, the story shifted again- she claimed my car wouldn't arrive until 10:30 pm. It was 9:15. But as soon as I confirmed I had cash, my car magically appeared on a tow truck two minutes later. This directly contradicted all the earlier claims that they "didn't know" where my vehicle was. Inside, the employees became hostile the moment I mentioned that refusing card payments seemed questionable. There was a credit‑card machine visible on the counter, yet they refused to use it. When I asked basic questions or requested empathy, they escalated, threatened to keep my car until Monday, and even tried to kick me out while I was standing there with the money ready. Ultimately, the $500 cash disappeared straight into an employee's pocket, and I walked away feeling like I had no choice but to comply. There was no professionalism, no transparency, and no respect. Just intimidation and frustration. I feel genuinely sorry for anyone whose vehicle was towed from that lot that night- many of them probably still didn't know where their cars were. Scroll the reviews; I'm clearly not the only one describing an experience like this. I truly believe this business needs to be investigated.

I was in STL with my 3 young kids for a doctor appointment for my special needs son when I got a…read moreflat tire. Unfortunately my minivan has a deflated spare, but not a portable air compressor. I was a little stressed, being 3 hours from home and not knowing how to handle the situation. The roadside assistance through my insurance showed Hartmann's was the closest towing company/auto center, so I went with it. I'm so thankful I did. I couldn't have asked for a better experience. The gentleman that came to my rescue was incredibly kind. He got my spare aired up and put, then called the shop to see if they could help me out with the proper tire. Once I got to the shop, everyone there was so nice. The gentleman in the shop could have easily told me I needed a new tire and I wouldn't have known the difference, but he worked to find the issue and plugged it, which was a much cheaper option to get me back on the road. He also looked over my other tires and found a screw in another tire. I told him if it wasn't leaking air to just leave it and I would get it taken care of at home, but he didn't want to risk me getting stranded again on the way home, so he plugged that one as well for no additional charge and added air to the rest of my tires to ensure I would make it back safely. The whole encounter felt like I was back in my small town dealing with the generational family owned tire shop there. Good folks. I would recommend them to any and everyone.

I have going here for years. They are courteous, kind, knowledgeable and reliable. Can't recommend…read moreenough.

Always take my car to get fixed here. Great service. They never try to push onto you stuff you…read moredon't need.

Great quality and fantastic results. The go to spot for repairs with a quick turn aroundread more

50 years on the job. Some employees there nearly the whole time. Trusted , professional service…read more Quality business servicing the running of your Honda or Toyota.

This was 1st time there. Scheduled an emissions test and went went in they fit and oil change in…read morefor me as well. The staff is very friendly, treats you like family. I talked with the owner Cathy, who was very knowledgeable and extremely sweet. This is a woman owned business and LGBTQ Friendly business. I highly recommend this shop, they are fair and honest and we definitely should be supporting companies that support our community. Thank you for the great service cathy!

Like most "finds", in todays world, this find was one chosen on line…read more It happened I was lucky to find a great mechanic shop. Tom, who serviced my car did a great job, on the car. Even more he communicated extremely well. It's wonderful having found a reliable, (seemingly), honest mechanic. I'll return for more needs. I feel confident using this business. Thank you Tom! Thomas Plumlee