Walked in to "try" some mattresses out and told myself I would not buy, yep that did not go to…read morewell. We were greeted by Sofia who gave us a quiz and had us lay on a mattress to find what worked best for us. She took us to the Beautyrest Black medium and we laid on it and the heavens opened up as we both were cradled by a cloud. We tried others but kept coming back to this one and Sofia honestly was interested in what was best for us... well as they say the rest is history now just waiting for it to be delivered... highly recommend Sofia if you looking for a mattress!

June 4, 2026 While the sales person logged in the sale of our mattress, she offered the usual sale…read moreitems, which I declined. She offered a discount on the bed frame first, which I accepted. I didn't want the mattress protector for $300 and I didn't want the "free sheets". She mumbled something about not getting a perfect record and then insisted on throwing in the "free sheets". After some numbers gymnastics and another customer interrupting the process, we were told she would finish up and email the finance docs for us to sign. The invoice shows up with full price charged for the frame but I got the free sheets! The day of delivery, June 10th, we were given a window that they blew past twice. I had my bed stripped down and ready, but they tried to reschedule us. We insisted so they showed up after 10pm but the platform boards were missing from the bed frame. They had to leave the OLD FILTHY BOX SPRING under my brand new mattress which requires a leap up and jump down! We were promised they would follow up soon. They scheduled the delivery for June 19th, and when that day arrived and we called to confirm, there was NO RECORD of scheduled delivery and the boards were NOT in stock! Rescheduled to July 15th so here we are waiting for a phone call that they said we would receive this morning. Well, there we have it, just got "the" call. Now they will deliver the boards on Friday! So NO!!!!! Not a great experience!

I was given a present of a Armoire that was purchased from AFD. It has defects (cracks top front…read morecorner), not far from the upper door hinge. I did not complain or contact anyone to voice my complaint, since it was a gift. The Comeaux family who owns and operates AFD can't be blamed for it. It must've happened during transportation and went unnoticed. I don't know what it sold for but I got it for free and delivered. I use it regularly and appreciate the gift. Maybe it was discounted and you don't look a gift horse in the mouth. I know the Comeaux's and they're good Christians and very honest people. I know they'd extend a hand to me if I asked them to. Most people only use online sites to complain but in this case I have no complaints with AFD. Disclaimer: I'm not related to the Comeaux's or had any contact with them. It's totally unsolicited!

Absolute trash from bottom to top, from salespeople that will lie to your face and sell you cheap…read moreTaiwanese garbage that they bought secondhand so they could save money to go on vacation, and that is not hyperbole. They will use God to sell you furniture and laugh at you when they hang up the phone

I purchased $13800 in furniture and floor rugs. The $400 mat to fit the $2839 dollar rug is a…read moremismatch in that the mat is too small. I requested an exchange or simply remove the mat charge from the bill. The incompetent sales person tried to pin the mistake on a non employee. They were willing to sell me another mat for $300. If you are looking for ignorance , incompetence and poor service this is your furniture store. This edit is being posted 5/20/24. After registering my complaint with BBB I was contacted by a customer service representative. The owner refunded cost of the rug mat. I had since purchased the appropriate size. Delivery personnel were sent to pick up the old mat and put my new mat and rug back into position. The owner ultimately did the right thing. I was pleased with the ultimate resolution. 4 stars for the owner.

When we were looking for a kid's bed we gave this location a try. Thy have a huge selection of…read morebedding including some very expensive models. The staff were very friendly and helpful. They made recommendations and did not try and hard sell us on the most expensive models. We were able to find what we needed and even came back to buy a trundle bed. The salesman helped me load the bed and I was on my way.

Wonderful store, selections and service. I dealt with Akira on the phone. I went in and she wasn't…read morein. The gentleman at the store was terrific, Akira was off. I told him what I discussed with Akira and we were all set. Great prices here and I highly recommend!!

We met John L. at the Hwy 21 store, and he was fantastic from start to finish. He confidently…read moreanswered every question across multiple mattress brands and truly went above and beyond to help us find the right fit. What's normally a stressful shopping experience turned into an easy and enjoyable one thanks to him. If you're shopping for a mattress, ask for John--you'll be glad you did!

We just completed out order with Victoria in the Covington store. She was absolutely wonderful…read more She was professional and knowledgeable. She didn't have to take the time to go ask other salesmens any questions. SHe made me aware of prices - high or low and always was honest bouot which product is just as good but less expensive. She was tolerant and patient and made requested changes easily. SHe has a very warm and pleasant personality and was easy to work with, SHe also followed up each day, I have not received our purchases yet bc we requested a later arrival. I wll letyou know how that goes!

Dan in the Kids section is a huge sweetheart, so hard working he did everything in his power to get…read moreme the best price and all the discounts he could find!!!!! I can't wait till my daughter's furniture arrives !!!! so professional and friendly :) if you need kids/Teens Go See Dan!!!