White Dresses

I made an appointment with Dress Theory because they carried this civil chic line of dresses. I am…read morehaving a small wedding so I need something less bridal and more dinner party. We emailed back and forth and I mentioned wanting to really try on a specific dress from the line. They said they didn't have that one but would see what they could do. The day of my appointments comes and I assumed they couldn't get the dress so I had given up thinking I'd be able to try it on. I walk in and the dress is hanging on the rack right in front! They had it shipped in and surprised me with it. I actually cried when I tried it in because it was perfect and I couldn't believe they did that for me. This team is the absolute best and was so helpful and encouraging and found the perfect veil to match my dress. I cannot thank them enough for getting my dream dress in for me to try on.

Had a great experience with Maya at this location! When you book an appointment you get the whole…read morestore to you and your guests so it is a bit of a different experience than other bridal shops. They had a great selection of gowns, very couture style and modern/unique. They also had some reception gowns & short options as well. Cost was reasonable for quality. Only downside is they do not have in house alterations but they do recommend people after purchase.

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Venice by Sarah Seven

Fabulous Frocks of Nashville

4.8(16 reviews)

15.6 mi

Updating my review a few months later. The dress I bought from Fabulous Frocks was a few sizes too…read morebig for me and needed alterations. When I expressed my concerns for this, I was assured it would probably be around ~$600-$800 for the alterations (they don't have an in house seamstress). I've now gotten multiple quotes for over $1,200 with the changes I need. I wish the Fab Frocks team was more knowledgeable about how much alterations actually might actually cost because now I am paying 60% of my dress price in alterations. Not to mention the "off the rack" dress is actually not discounted at all and I should've called another bridal shop to just order the dress in a size closer to mine. If you need a dress asap, this is your place! If not, you're better off finding somewhere that you can custom order.

To say I had an amazing experience would be an understatement. Molly was kind and listened to what…read moreI really wanted. She asked question about who I was, who my fiancé was and what we wanted as a couple. As someone who had decided to elope due to the pressures of a wedding it was amazing to feel so comfortable. The dresses are all affordable and gorgeous. I bought the first dress I tried on and it is perfect. I want to wear it everyday. If you can ask for Molly. You won't be disappointed! O

Fabulous Frocks Bridal

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Fabulous Frocks Bridal

Breathless Bridal

5.0(6 reviews)

15.2 mi

Amazing customer service, super quick turnaround and very sweet mother and daughter team. My…read morewedding is a week away and they were able to alter my dress in just a couple days. Will definitely be recommending to other brides.

I needed alterations for my wedding dress and a second formal dress. They were responsive to my…read moreappointment request and had no concerns about my two week timeline. They were very kind and explained the process during pinning. Made sure I liked how it looked and let me know when it would be done to come back to try on. It was really reassuring to work with seamstresses that understood fit for formal wear. Alterations were done in time and I was very happy with the results! I recommend if you want it done right, go to the professionals!

Tie The knot Bride Show

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Glitz Nashville

4.1(105 reviews)

3.5 mi•The Nations

I bought my prom dress from Glitz back in 2009 when it was at the old location, and I have always…read moreknown that I would come back for my bridal gown. I am so happy to see that Ann is still the owner. We made an appointment online, and on the day of our appointment Carol took care of us. I was able to bring 3 of my closest friends with me to my appointment, and there was seating provided for them while they waited to see the gowns. We were directed where to look for gowns my size, and were given so many wonderful options. Overall I tried on 6-7 dresses, and never felt rushed or pressured to make a purchase. The appointment lasts for 90 minutes total. Carol took care of us by listening to comments and observations, and then made suggestions and recommendations to try. I put my full trust in Carol, because thanks to her recommendations I found a dress that made me FEEL like a bride! I was there to try on different silhouettes, and while I did not say yes to the dress (yet), I believe they serve champagne once you purchase a gown. Their prices are very reasonable, and they will ask you for your budget so that they can direct you where to look on the racks and make realistic recommendations. If your budget is $5,000 or less, then this shop has the selection for you! I cannot wait to come back to check out their other options (mother-of-the bride gowns, especially), and take another look through their gorgeous gowns.

I really didn't know what kind of dress i was looking for or what kind of dresses would look good…read moreon me. So when i came, i did show some inspo photos of maybe dresses that i might like and Vanessa was so knowledgeable. She gave me choices of dresses to wear and then she made me comment on what i liked/disliked about the dress then found me something else to try on until i found the one! And that really helped narrow down what I wanted for myself. I'm so pleased with my experience here.

Prom 2026

HOCO 2025

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Prom 2026

Modern Trousseau Nashville

4.2(22 reviews)

1.1 mi•Downtown

Love love loved this place! This is where I bought my AMAZING dress. I love how the dresses are…read morefully customizable. There was always something I'd change in the dresses I tried on, and all other places would tell me that the designer would only change small things, so I was feeling discouraged. This place changed that!! A wedding dress should be able to be EXACTLY what you want, and Modern Trousseau made that happen. The staff are so friendly and knowledgeable and remained patient when I was constantly calling with questions and changes. I also love that the lace is true French lace and smooth silk. The quality is just fabulous. The prices can definitely get up there, especially with many customizations, but I truly believe you get what you pay for. Soooo comfortable. The building also has a super cool history, so make sure to ask if you go! No regrets with my decision and can't wait to wear it in June! 10/10 would recommend

Wedding. Yea…read more This event is nowhere near the top of my agenda. So. Why am I writing a review on a glorious bridal and evening wear boutique? Because. I fell head over heels in love with the dresses. This vast assortment of dresses were so absolutely beautiful while the staff led up by Marie Claire were so helpful in the fitting of our runway models, that even this broad started to daydream about frolicking around in a little ivory number. Designer Callie Tein customizes stunning gowns for what is supposed to be one of the most important days of your life. The boutique itself is whimsical and comfortable with a grand selection of gowns to choose from. Just heavenly. TIP: This is located in Downtown Nashville (near Puckett's) but parking is a snap with nearby parking garages. They will validate your parking!

Interior view of Modern Trousseau Nashville bridal shop.

Teacup

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Pandora

Memories Consignment Shop

3.7(13 reviews)

15.2 mi

Huge selection of prom dresses, wedding dresses (including some incredible vintage wedding gowns…read moreand some unique 2 piece options), flower girl gowns, you name it. Affordable and the woman working there was so helpful

Always has great selections and affordable pricing. Tons and tons of colorful stylish gowns and…read moredrapes.

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Olia Zavozina

4.3(33 reviews)

5.1 mi•Green Hills

I wish I could leave more than five stars because this bridal shop truly deserves it. I lost my…read morefather during my engagement, and throughout one of the most emotionally complex seasons of my life, they showed me nothing but kindness, grace, and genuine understanding. From wedding date changes to dress changes--and all the uncertainty in between--they were endlessly patient, flexible, and compassionate. No matter the obstacle, they met me with warmth and reassurance, making me feel supported every step of the way. In an industry that can sometimes feel overwhelming, they stood out as truly exceptional. Not only will you find a stunning gown here, but you will be cared for in a way that makes you feel seen, valued, and celebrated. They treat every bride like the star of the show and create an experience that is as beautiful as the dress itself. I will never be able to fully express how much their kindness and understanding meant to me during this process, but I will always be grateful for the role they played in such an important chapter of my life. I cannot recommend them highly enough.

Amazing details in the gowns. Great customer service. Prices were unbelievable for the quality of…read morethe dresses

Olia Zavozina Bridal - Conrad Collection

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Olia Zavozina Bridal - Conrad Collection

USA Bridal

2.8(44 reviews)

11.2 mi

I came here to find my wedding dress and I honestly did not expect to find exactly what I was…read morelooking for (I thought I would have to make it myself). I tried on countless dresses, my consultant Cain was just so patient and intuitive, and Cain gave amazing input that kept me from settling on a dress because it was cheap but I didn't love it. Ultimately, we found the perfect dress and I spent nearly an hour prancing around in it and Cain, Brianna, Blue, Bobbie, and Joy were so welcoming and sweet and went above and beyond to make sure we got the biggest bang for our buck and left feeling excited. Now of course, this place can't provide perfectly royal treatment like other bridal boutiques (it is a warehouse after all), but the employees do everything within their power to make you feel like royalty.

Unprofessional in every way. How about having dresses pulled before your appointment? How about…read moretreating the bride to be like a queen? How about not arguing with the mother of the bride about fit? How about carrying dresses that don't appear like they've been tried on and poked at way too much? I guess that's what you get with a warehouse.

We are introducing Kenneth Cole tuxedos for Spring 2019

Burgundy Pick-Stitch suit by Kenneth Cole for Spring 2019

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We have a large selection of tuxedos and maids gowns

Bridal & Formal by RJS

4.0(62 reviews)

7.0 mi

We never have to shop around for formal dresses. This place has 100's of different styles, colors,…read moreand sizes. They have been so good to us with both our daughters.

I walked in to the store praying to walk out with a dress that night for a wedding that was just a…read morefew days away. I met the most lovely and caring woman and she asked me to show her a few photos of what style I was looking for. She went through her inventory and pulled out a dress within minutes! The perfect dress for this wedding. She even put on the straps I wanted, right there in less than 5 minutes. Service and value was excellent! I am so excited to go to this wedding and show off the fabulous dress. Thank you Bridal & Formal!!!

Bridal & Formal by RJS is the official store for Portia & Scarlett #prom & Formal Dresses

Jovani #Prom Dresses At Bridal & Formal by RJS

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Bridal & Formal by RJS is the official store for Jovani #Prom Dresses

Grace Loves Lace

4.6(10 reviews)

3.4 mi•12 South

I must have gone to seven bridal shops, and this was by far one of the best. When you walk in, the…read moreaesthetic is minimalist and calming, and I immediately was asked if I wanted a drink and I chose rose tea in a mug with two adorable rosebuds in it. Though there aren't many dresses, it's sort of a "excellent specimens of each major style" sort of shop. It's not overwhelming, so it's a great choice if you're overwhelmed or stressed. I spent time trying on several gorgeous dresses, sipping my tea, and taking photos of the beautiful earth toned bridesmaids dresses. It feels luxurious and there are big beautiful mirrors. Also, I HIGHLY recommend Maggie- as an anxious bride, she put me at ease, joked with me the whole time, gave opinions when asked but left plenty of space for me to decide how I felt, and kept it exciting and fun the whole time. She could tell me about the fabrics used in the dress and showed me pictures of several of the dresses styled in weddings. She's stylish and kind and perfect (also congrats on your own wedding soon, Maggie!).

Maggie was so helpful in helping me find the right dress and veil for my special day. She was very…read moreattentive to my needs as well as my friends. Highly recommend to anyone who is looking for their dream wedding dress to come here!

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Mrs Jones Gown

Example dress

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Mrs Jones Gown

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36 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Elizabeth B.

11 years ago

Working with White Dresses was one of the best decisions I made when I started wedding planning. We got engaged January 24, 2015 and set our date for May 23, 2015 (Memorial Day Weekend). I knew I was on a tight timeline, but the folks at White Dresses never made me feel like that would be a problem. They were also incredibly flexible, and accommodated my need to change my appointment time and date. I found the most beautiful and unique dresses in their store. Seriously - I have never seen dresses like these anywhere else. I live in Montgomery, but my mom flew in from North Carolina for us to travel up and check out their shop. Their store is so pretty. You walk in, and not only is the decor interesting, it is calming. You are greeted by the two owners, Ella and Kara, and their mother, Teresa and immediately they make you feel like a member of their own family. They asked me a lot of questions about what I was looking for, let me pick some dresses to try on, but then offered their suggestions. They were incredibly patient and completely honest - even telling me which dresses were not flattering on me (they said it nicely!). I felt very comfortable expressing my concerns and never felt rushed, although mom and I were there for a few hours. Finally, I narrowed it down to two dresses and the girls offered to put me in a veil and show me some jewelry so that I could see what it would look like on the actual day. Between that, and the fact they let us take pictures of the gowns, I was able to truly make the right decision. I absolutely found the most perfect dress at White Dresses for my wedding and several weeks after wearing it, people are still (daily) commenting on how beautiful the dress was. Both my photographer AND videographer said it was one of, if not THE, most beautiful dress they had ever seen. I am so thankful I went to White Dresses and you will not go wrong purchasing from them. read more

Emma H.

8 years ago

I actually went to there store in Birmingham, Alabama which just recently opened. If you are around the Birmingham area and looking to find your dream wedding dress, White Dresses Boutique has to be on your list. The minute you pull up, you know this experience will be special. It is in a super cute building nestled in downtown Homewood. The inside is exquisite with all the dresses beautifully hung, huge mirrors, a fully stocked bathroom, and super comfy couches for your entourage. Most importantly, the selection of dresses is incredible. There is really something for everyone from top notch designers. Additionally, all attention will be on you since there are only two fitting rooms in the store. When I was there, it was just my girls, me, and the incredible staff. I don't have enough nice things to say about Teresa. She was so kind, attentive, and helpful. The service is impeccable, and they really help to make the experience everything you could dream of. Within my first weekend of shopping, I walked out with my dream dress and veil. GO THERE, and you won't regret it! read more

Sam K.

272

8 years ago

Five stars is not enough for Kara and her crew! As someone who has worn hundreds of dresses for pageants and special events, I didn't think I would ever feel like a bride. I visited White Dresses in Nashville for a Hayley Paige trunk show. Communication and scheduling were professional and organized. They had already set aside the specific dresses I had wanted to see in person. The shop? Intimate and cozy. You try on dresses in a private room with a big couch - my mom, mother in law, and MOH had plenty of room. You stand on a pedestal while you are helped into each gown. Clips and hooks are used so that you can help visual what the gown would look like if it was custom made for you | exactly your size. When I was stuck between two they happily helped me get back into them both several more times - adding veils and special pieces to help me make my decision. I felt no pressure or financial distress. Stop looking everywhere else. This is your store!! read more

Adrienne M.

11 years ago

White Dresses was by far the best experience I had while wedding dress shopping! After trying on 30+ dresses at other shops in Nashville with no luck, I went to White Dresses for my appointment. The owners, Kara and Ella, were simply amazing. They are so personable and upon meeting them I instantly felt comfortable and at ease. I never felt rushed like I have at some other places in town, and I loved how I had both of their full attention the entire time. They were so knowledgeable about their dresses and so helpful with all my questions and indecisiveness! I left the appointment with a gorgeous gown and two great new friends. Trust me when I say White Dresses should be your first bridal stop in Nashville - you can't find the service or amazing, personal experience anywhere else! read more

Jackie H.

8 years ago

This bridal boutique was wonderful! I visited this boutique while I was in Nashville. I am from Louisville and there are no good bridal boutiques there. This boutique didn't disappoint. My bridal consultant was Kara and she was amazing! We hit it off from the time I walked in the door. She was very friendly and knowledgeable about all the gowns. There was no pressure to buy. She told me to take my time before making my decision. It was an easy yes. At the first fitting Ella, her sister, assisted me. She was just as helpful as Kara. My dress fit perfect! All I needed was a bustle. Ella helped me secure an alterations expert to help with the bustle. All things included, I came in on budget with my dress! I would highly recommend going to this boutique! read more

Ann B.

9 years ago

As the MOB, I was ready for anything, but I really wanted the experience of a lifetime for my daughter and prayed she'd find the perfect dress. Well, God answered, just as we had hoped! As we walked into White Dresses Boutique, we discovered so many beautiful choices and two professional, kind young ladies, Kara Leigh & Ella, who truly know their business! Not once was there an awkward moment. White Dresses has the right amount of natural lighting, in a comfortable setting, and it wasn't long before the perfect dress was discovered! Kara knew just how to compliment the dress designs and Ella asked questions with respect, but so as to not waste time for a smooth, relaxed, heartwarming experience overall. read more

Brandace W.

151

8 years ago

I do not have enough good things to say about White Dresses! Ella and Kara made the whole experience simply perfect. At my initial appointment, Ella was so sweet, accommodating and helpful - needless to say it didn't take long to find the Dress!! The subsequent pick-up and accessory appointments were just as great. Both girls have a great knowledge of the industry and strive to make sure you are the happiest bride and feel beautiful and comfortable in the dress you choose. The store has a personal and intimate feel that I did not find at other dress shops and has the most beautiful gowns! I can not recommend White Dresses enough. read more

Jane C.

9 years ago

The ladies at this shop are the absolute best. I went to four other shops before finding White Dresses, and literally every gown I tried on outstripped everything I had tried on elsewhere. This is the place to go if you want something a little different. After finding two options that felt like serious contenders, I tried on "the one" and had the order put in within minutes. When I felt a little on edge about the accuracy of the measurements taken that first day, they quickly made time for me to come back into the shop to get re-measured. I can't wait for my dress to arrive! read more

Shelby K.

9 years ago

I have read in a lot of other reviews highlighting how down to earth and patient Kara and Ella are and it is absolutely true. They made me feel so at home in their shop as I tried on many dresses and asked many questions about different options and potential alterations. Not once did they make me feel like a bridezilla for all the questions or my numerous phone call follow-ups. White Dresses is a beautiful shop with a wide selection of different styles - whether you know exactly what you want or want to try on different options, you can find what you are looking for here. read more

Mary R.

8 years ago

I had such a great experience with Kara (and her sweet mom) at White Dresses. I was pretty intimidated by the whole wedding-dress-shopping process, and they immediately put me at ease. They made the entire process so easy and comfortable... and they had tons of dresses that I liked, which made the process really fun. I had lots of questions about how to pair shoes / having a potential jacket created, and Kara was very helpful and knowledgeable. They made the process fun and easy, which is exactly what you want it to be! I would definitely recommend them!! read more

L.A. L.

10 years ago

Update! I ended up coming back and PURCHASING my favorite dress from the first time I tried on. Ella corresponded with me several times and was very accommodating to my questions, budget and the fact that my mom lives out of the state. I ended up visiting several bridal shops in the Nashville area, but this one was certainly my favorite. The dress style and quality was exactly what I was looking for. The one-on-one attention was amazing! These are girls so sweet, honest and down-to-earth and I am so happy to be one of their brides now! read more

Lindsey B.

8 years ago

The girls at White Dresses Boutique were great! They helped me find the dress of my dreams. I had found a dress online of a designer they carry. They didn't have the dress that I had seen online but offered to get the dress shipped in from their designer. I did asked to get the dress shipped in and when I tried it on two weeks later, I immediately said yes! It was perfect! I wouldn't go anywhere else! This shops selection and helpfulness goes above and beyond what most boutiques offer! I would suggest looking into this boutique. read more

Bonnie K.

10 years ago

After shopping at numerous dress stores where they help you put a dress on and then knew nothing about it, it was a breath of fresh air to come to White Dresses. I was amazed at how much the girls knew about the bridal industry and how a dress should truly fit. Ella and Kara were the sweetest girls to me and my family and were extremely accommodating. They even followed up with me which many places didn't do! Great choices to choose from here and if they didn't have what you wanted in the store they looked to get it in! read more

Jacque B.

189

8 years ago

By far the best wedding dress experience i had! I even went down to Atlanta to another wedding dress place and had to come back to white dresses. Ella and Kara treat you like family and give you the attention that you deserve. They don't put any pressure on you and really listen to what you want. They have the best dress selection and my dress was tailored to me. Kara and Ella were there at every fitting and you can tell they really do love their brides! Thank you so much for making my wedding dress experience perfect! read more

Katie G.

10 years ago

First off, Kara & Ella are amazing! They were very attentive & made me feel comfortable right away. We laughed & joked throughout my appointment, & they really understood what I was looking for. Second, their selection of gowns is fantastic! So many beautiful dresses there, & I didn't have to worry about competing with another bride to try them on. Last but definitely not least, I found my dream dress there! I hadn't expected to find it that day, but am overjoyed I did. All the love to these sisters and this shop read more

Christina K.

7 years ago

Had the most amazing experience at White Dresses Boutique in Nashville. I worked with Ella mostly who made the whole experience great. She was very knowledgeable and helpful without being pushy. She was a great help in listening to what I liked and didn't like. I had 4 appointments scheduled in a weekend, and White Dresses was by far the most enjoyable experience. I ended up purchasing my dress there for the big day. You will not be disappointed making an appointment! Can't say enough great things. read more

Michele L.

10 years ago

If you're looking for a beautiful, unique "white dress" in a warm, welcoming environment, White Dresses is the perfect place! My daughter was wed two weeks ago, and the dress-choosing experience here was wonderful! The two sisters, Kara and Ella, are kind and down-to-earth, and they know their business. I highly recommend this sweet shop to other parents and brides! Also, I look forward to the day when my daughter's single bridesmaids get married--they already plan to make appointments here! read more

Christina F.

8 years ago

I LOVE White Dresses Boutique! This has been one of the best experiences I have had with my wedding planning! The shop is beautifully decorated and they carry a lot of different options. Ella and Kara were careful to listen to everything I said. The dress was perfect! The fit was wonderful! I would highly recommend going to White Dresses for your bridal gown! Thanks to the staff of this great store! Everyone loved my wedding gown and I feel like I made a friend! read more

Meagan F.

8 years ago

I found my wedding dress here. It was a great experience and I highly recommend it to anyone looking for a dress that is a little different than your average mainstream wedding gown. When the dress came in, it fit like a glove and I barely had to have any alterations - which was a win! I have and will continue to recommend this shop to friends and family who are getting married. Thanks to the White Dresses team for a great experience and the perfect dress. read more

Lauren P.

9 years ago

I had the most incredible experience shopping for my wedding dress with Kara and Ella at White Dresses. Their gowns are beautiful and they make you feel so comfortable while shopping. They are also extremely accommodating. They opened the shop for me on a Sunday to come look at a gown! So very nice! Both of my sisters got their wedding dresses from here if that tells anything about how amazing the experience is! It is truly the best bridal shop in town! read more

White Dresses - bridal - Updated September 2026

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A totally unexpected experience!…read more I flew into Nashville from Denver to visit a friend last October. We were both recently engaged and set up an appointment "just to look." I hadn't even thought about a dress yet - No Pinterest board, ideas, or anything. My plan was to visit the boutique and try on different styles to see what fit right or what styles I liked/disliked. Mary was our stylist and she was super helpful! She pulled a variety of different styles and was so patient. When I put on "the dress" I just knew. I ordered it that day. It didn't take too long to get delivered either. I received it in Denver at the end of February. I can't wait to wear "the dress" on my big day!

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Ashleigh made my wedding dress shopping experience phenomenal!!! I'm so glad I started my bridal…read moregown search at LVD Bridal. Ashleigh listened to what I wanted and delivered! I went to a few other shops and none compared to this one. I ended up canceling all my Sunday appointments to come back and get the dress from LVD Bridal. Thank you SO much to Ashleigh and her mom for helping me find my dream dress ‍ Also, to all the brides, keep an open mind when trying on different dress styles. I ended up choosing a dress I never thought I'd choose just from browsing online. Like Ashleigh said, it's like online dating. You don't know until you try it on in person!

5 star experience! Ashleigh was so kind and helped me…read moreexplore different styles of dresses to understand what I like best. She was conscious of my budget and really listened to my style preferences as we learned them. Also made me feel super confident and comfortable through the try on experience. It's an intimate setting which I loved, the place is so nice and chic. No pressure at all, not sales-y and she genuinely cared about me finding the right dress for me. Overall, I absolutely (!!!) recommend.

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From start to finish, the experience was an 11/10! Major kudos to our dress consultant, Maya--she…read morewas incredibly knowledgeable, professional, and personable. Her calm, no-pressure approach immediately put the bride at ease and built instant trust. What sets this boutique apart from other bridal shops in the area is the thoughtfully curated experience. Appointments are booked in advance with a two-hour limit, the selection is tailored to each group, and some dresses are exclusive to the designer or specific to this location. We also lucked out with Maya, who happened to be in town from the main store in Ohio. Her keen eye for detail and precision made all the difference. Thanks to her expertise, the bride--who can be quite indecisive--found the dress in just 45 minutes and well under her budget! A huge thank you to Luxe Redux for helping my friend find her dream dress. I highly recommend this boutique to any bride-to-be searching for her perfect gown!

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(17 reviews)

I had the best experience with Alix!! She is so knowledgeable and makes you feel so special!!read more

Our experience with this bridal shop surrounding my daughter's wedding dress has been incredibly…read moredisappointing--not only because of what happened with the dress, but because of the way we have been treated since. My daughter's approximately $4,000 wedding dress, with an additional $1,200 spent on alterations, would not zip on her wedding day. After nearly three hours of trying everything we could, the zipper ultimately broke less than an hour before the ceremony. This was an incredibly stressful and heartbreaking situation on what should have been one of the happiest days of her life. The shop has stated that they "went out of their way" to help us, but I feel it is important to clarify what actually happened. When we initially reached out for help, no one offered to come assist us. It was only after our wedding planner became involved that the shop brought sample dresses for my daughter to wear. We were grateful that she ultimately had something to walk down the aisle in, but that assistance came after significant stress and after someone else had to advocate for us. What has been equally upsetting is the treatment we have received afterward. I am the mother of the bride and the person who purchased the dress, yet I was treated rudely and essentially told that they would only communicate with my daughter because she was the bride. Regardless of who wore the dress, I was also their customer and deserved to be treated with basic courtesy and professionalism. During our conversation following the wedding, the shop agreed to contact the designer about gifting my daughter the sample dress she was forced to wear for her wedding. Since that conversation, our follow-up emails have gone unanswered. At this point, the lack of communication feels especially disappointing given everything that happened. We understand that problems can occur. What defines a business is how it responds when something goes wrong. We were not expecting perfection--we were expecting empathy, professionalism, communication, and a genuine effort to make an extremely upsetting situation right. Instead, we have been left feeling dismissed and as though the shop believes bringing a replacement dress after our planner intervened should end the conversation. My daughter will never get another wedding day, and she will never have the experience of wearing the dress she carefully chose and paid thousands of dollars for. I sincerely hoped this business would handle the situation differently. Unfortunately, based on both the wedding-day response and the lack of follow-through afterward, I cannot recommend this bridal shop.

Romantic Creations Bridal

5.0

(5 reviews)

Lovely bridal dresses; exquisite materials very good selection…read more Handmade Owner, Maria was kind and helpful and not overbearing

Best dress alteration place I've ever been to. I bought a designer dress from the designer himself…read morelast year that fit me like a glove. This year, I couldn't get the zipper up. It was the type of dress I didn't think could ever get altered. She found a way to make the back into a corset so I could wear it if I lose weight or gain weight! And she did it within a few days! I am so excited I can wear this dress to my brother's wedding. Maria is the owner and is one of the sweetest women I have ever met. I'm going back to her for all my dress alterations! HIGHLY recommend!!!!!

Karen Hendrix Couture

3.7

(18 reviews)