We took our Shorkie puppy to Bluegrass Veterinary Clinic for neutering. The staff was very…read moreaccommodating and took excellent care of our little guy, before and during the procedure. Outstanding customer service! Thank you for all your help. Buddy is recuperating quite nicely!!! Would highly recommend this clinic!

I had commented earlier about how the front desk was not customer friendly. Since then the owner…read moremade some public comments which I feel contribute to my assessment. She actually called me a disparaging name in a public comment. I find this totally unacceptable for anyone in a service industry. If you are looking for a veterinarian clinic to bring your pets to, consider the other local folks in town. You will be pleased you did.

I have been bring my pets to Flatts for a couple of years now. My 16 year old terrier mix had…read morestopped eating and was lethargic. Figured he was dying from age. Was tested and labs show end stage renal failure. Recommendation was for a medication and appetite stimulant and to see how he did. 1 week later he was outside chasing a squirrel in the back yard. Now 60 days in and he acts like he did 5 years ago, running and eating and happy. I cannot say enough about how they have taken care of my 2 old dogs. Their quality of life has vastly improved and if I loose either one anytime soon I know they were treated as best as possible and given quality time in their remaining days thanks to the staff and veterinarians who have treated them!

We were treated well and the vet took his time with us to answer our questions and explain options…read morethat were financially pragmatic. Additionally, unnecessary tests were not even discussed; whereas, the last vet we went to would automatically need to do cultures and blood panels at the cost of hundreds of dollars. Instead, based on observation via the exam and the symptoms and behavior we described, we were given a prescription to try. This did the trick and the concerns have not only resolved; but it seems our dog is feeling better and is on the mend. The only cause of concern was aseptic techniques were not observed but when questioned the vet was quick to acknowledge and left the room to wash up and resolve the issue. Both my husband and I have medical backgrounds so we tend to be more concerned about blood borne pathogens than the average person so this may have been something most people would not be concerned with or have noticed. Nevertheless, we still highly recommend this practice as affordable, knowledgeable and more importantly as one that does not view the owners as just a way to charge more for tests than is necessary. Being given options with informed information to make decisions from a financial perspective that is in line with our budget without being made to feel uncomfortable was a pleasant and unexpected surprise. Many thanks to Flatt Veterinary Clinic for the care and treatment of our fur baby.

Excellent clinic, docs, assistants. Our 16 year old cat suddenly was lethargic and not eating…read more They were fully booked but told us they would see her if we could bring her in and leave her. We appreciated that. The workup was complete, recommendations made sense. Treatment appropriate and thankfully she is eating again and feeling better. This continues to be our experience with this clinic. And unlike the clinic we have taken our animals to for the last 10 plus years, charges are reasonable. Highly recommend this group and our 3 cats and 2 dogs are calling it there "home away from home" or they would be calling it that

From the owner: At Sparta Veterinary Services, Dr. Colwell and his staff emphasize compassionate and personalized…read moreattention for both companion and farm animals. Whether we come to you or you haul in to us, we are happy to provide you with excellent veterinary service. If you live in Sparta or the surrounding area and need a trusted veterinarian to care for your pets - look no further. Dr. Denton Colwell is a licensed TN veterinarian, treating all types of pets and farm animals. Your pets' health and wellbeing are very important to us, and we take every possible measure to give your animals the care they deserve.

I recently adopted a 12 year old Basset Hound from the local animal shelter. I found out that the…read moreshelter Works closely with this Veterinary Hospital , so I decided to continue using their services once I adopted my pet. I had no idea if I had to make an appointment or what the hours were so on the way home, I stopped by to check in and happened to ask the receptionist if I did need an appointment and what their hours were and what I needed. She said they were available to do it at that time, so I went to the car and got my dog. The young doctor, Dr. Seth Baker, was prompt to come into the exam room and look my dog over. He gave me his opinions on what ailments the Aging dog had, what he suggested be done, and he gave me the upper and lower estimate prices of services to be done. He didn't push me or try to sell me on unneeded services. He was very kind and professional. Because of that, I decided to make an appointment the following week and come in and do everything he suggested. I dropped off my dog about 8:30 in the morning and I was able to pick her up by 5:30 at night. By then the medication had worn off and she had time to rest. And to my relief, not all services had to be performed, so the doctor saved me some money. I took those savings and bought the flea and tick medicine for a six month period. All in all, everything went smoothly and very well. Communication was great. The clarity of the ticket and charges was great. And the professionalism and personal Touch given by each employee was wonderful. Kudos to this business.

I really appreciate the quality of the their pet care. Took my pup for spay surgery. All went well…read more, the price was right within budget as well.

I called them after moving to the area because I found a stray cat. The lady I spoke to her name…read morewas Kathy. She was very nice. Told me all the fees and everything. They're very reasonable and I look forward to working with them as I have three kitties now

Dr Mark Burke is a very practical, observant, obliging & calm Vet. He exceeds expectations in…read morecompetent care, Dx, and surgery (when necessary). I have had approximately 35 dogs treated by him in the past 36 years with more-than-satisfactory care received for routine vaccinations, spay/neutering, trauma, & disease. He has provided encouragement & support at their end of life to continue a "home hospice" arrangement. I heartily recommend him to all animal owners. The dogs love him, too!

Excellent service. Very reasonably priced. Professional and intelligent staff. Took good care of my…read morerunway model Sally.

I have had several dogs and cats spayed there, the best vet ever, plus he does a lot of volunteer…read morework for PAWS ,how much better could that be !!!!

I used to have respect for this vet but not anymore. My dog had an emergency issues last night. It…read morewas after hours and the answer machine said if this an emergency contact dr upchurch. I called him and went to voice mail. On his voice mail it said to text because text was the best way to get ahold of him. I texted a detailed message about what was going on. I never heard from him. And my dog passed away in the night. Plus as of now 2 days later I still have no response from him or the clinic. I will be changing vets finding one that has respects for their patients and their animals because obviously this vet doesn't care.