This is a wonderful laundromat, the people are superb. They went above and beyond to help me wash…read moremy big pillow today. Very courteous, very clean, very fair prices. I will recommend this place to everyone I know that needs to go to a laundromat.

Clean. Friendly helpful staff. First time there for me. I'll go back. Great updated machines…read morethat got my clothes VERY clean.

I first came here a year ago because of my washer breaking and the service here is amazing! I still…read morevisit frequently because of how well I am treated here, anytime I've had any issue or did not understand something they've always made sure to go above and beyond to help or explain everything! If you are looking for a reliable,friendly, and welcoming place to do your laundry, this would be the one by far!

Horrible laundromat!!! The dryers will burn holes in your fabric! It happened to my son and…read moreanother customer a week later. When my son asked them to reimburse his damages, the manager was incredibly rude with no resolution. Just to be clear, a dryer has to run at more than 400 degrees in order to melt holes in clothing! BTW, the dryer was out of order when my son returnedImagine that!

Hopefully you don't need any assistance at this place, because NOONE is working here. Apparently…read morethey open the doors and leave. There are probably 60 different homemade signs hanging inside, telling you that you MUST wear a mask, among other things. Don't be fooled by the coinless machines. You still need cash to purchase the card to operate the machines. Also, the "triple load" washer is smaller than my front loader at home. We are camping near by, which is why I'm here in the first place. Never again.

This is a pretty good laundromat especially compared to the other ones in Big Rapids. The facility…read moreis pretty clean. The machines hardly ever malfunction and are kept in good working order. The only complaint I have about the place is that one of the attendants likes to smoke which is fine but it seems like she does it out the back door or something and the whole place stinks of cigarette smoke when she does this. When I'm washing my clothes I don't want them coming out of there stinking of smoke. My advice would be to smoke with the door closed or smoke elsewhere so it doesn't come into the building. Other than that though I would pick this place over pretty much every other in the Big Rapids area.

It was my first time here, and probably my last simply to a really unfortunate situation. Although…read morethe business was clean, it's not safe to do anything other than watch your laundry. I was working on my computer at the only table in the place, and a child took my SD card out of my computer and put it into the vending machine within 3 feet of me and the 30-seconds it took to take my pillows to the dryer. It took almost 2 hours searching for it. The parent was not watching the kids the entire time they were there prior to the incident, but were very helpful and apologetic in helping me look for my card. The attendant was also very helpful in talking with the owner (who wasn't on site) to watch the cameras to see who took my things. The place is insanely busy, and most kids tend to be playing around the place and doors. Don't expect to come here and get additional work done while doing your laundry.

This place is amazing. I was in town for a trip and needed some laundry done. Went here due to the…read morepositive reviews. Staff was super friendly, place is very clean, prices were great. They washed, dried and folded my clothes in an hour. They even offer a pickup and delivery service that can be arranged online.

I love the Rapid Laundry team! I have been so impressed with the reliability and quality of their…read moreservice after utilizing them ~10 times this year. My clothes, sheets, comforters and towels are always returned to me fresh, folded and clean on time, and the price seems very affordable given the incredible convenience of what they offer. I can't recommend this service highly enough to anyone who feels overwhelmed by the amount of laundry their family produces. I plan to see if I can purchase a Rapid Laundry service package to gift to my friends who are expecting new babies for their growing families. Give Rapid Laundry a try when you are in a pinch, and you won't regret it!

Amazing service! Fast, unbelievably thorough and reliable! Clothes were folded neatly, socks were…read morematched and laundry was delivered super fast.

Excellent laundromat. Clean and neat. Very well kept newer building and machines. Great staff!read more

From the owner: Laundromat servicesread more

Employee late opening requiring two trips Rude as possible…read more could not be less professional and outright insulting I just left without using this low grade business avoid at all cost

We played "find the ticket number". I was picking up…read moresomething for a friend and misplaced the stub. Realized I had no idea which store. Went tho tge Grand Haven store and the gal was a doll helping me. She located the item in Spring Lake. I went over there and had a nice chat and giggle with the windowtaker (I made that up) about the mixup. She also was very pleasant. Oh, and the cleaning is fabulous. This was a vintage wool kilt that I was picking up. I have my heavy full length faux furs cleaned there and they turn out wonderful.

The worst car wash ever!! Vacuum never works! Wash hoses leak and your soaked when you're done!…read moreTerrible!!!