My mother has used Sam's for many years. When she became physically frail to roll her container out to the road (300ft), the crew offered to pick up her trash next to her house. They have been doing this for about 3 years now. Thank you to the crew for helping us take care of Mom!!! You have been a blessing. read more

I'm by my Orange Sam's trash bags for $3 each . I don't make much trash so perhaps every two weeks I put out a bag . The drivers are hard working and courteous and always take care to leave my trash can with the lid on so it doesn't blow away . read more

Excellent service! Best pricing in this area. Their Customer service is A-1 with me! They've made my life hassle free, taking the burden of rubbish removal off my shoulders. Thank you, Sam's Disposal! You Rock! read more

They are about as arrogant, and over priced, a bunch of people that I have every tried to do business with, thank the for other services in the Big Rapids area. read more

Owner and co-owner are very rude and refused to compensate me for a trash pickup after missing me. At first, the co-owner told me that the truck did pick up my trash and basically called me a liar. They told me that it was my fault and that it was no big deal because they came the following week and picked up my trash. They see no ethical dilemmas in ripping off their customers. When I called to complain, I could hear them (the owners) laughing in the background as they continued to tell me how they hardly ever get complaints and that makes their poor service okay. Very poor business model and very poor listening and language skills at the office. There are many other cheaper and more respectable businesses in the area. I recommend you go with them. read more