What a disaster! Hairdresser ruined my hair.
Went there last year for colour correction as my hair ends were green and wanted to go back to my natural colour, brown. Hairdresser (Harriet) bleached around half of my hair down and only realise then that bleach actually accentuates the green (turns radioactive green!). Only then, and guided by the salon's owner, she realised it would've been better to apply a red toner to counteract the green.
Told me to come back in two weeks and re-do it, saying it would be a 'work in progress'. That's code for milking.
This rookie mistake has cost me more money to fix AND my hair is slightly fried. I was distressed as I had been growing my hair healthily and wanted to grow it really long.
Too weeks later and still with some green hair lurking (suddenly made worse by the bleach) and with a horrendous & unnatural blonde dip dye, I went back to ask for a refund. "No refunds", they say, and only offered to apply more bleach to fix the green and splatter some brown to fix the dip dye! Shocking.
Took my hair & money to Jones & Payne - lovely salon with real colour experts - and the Head of Colour fixed my hair in no time and was shocked at the idea of any more bleach, as it had been suggested at Whiskey Divine.
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