I just wanted to say how delighted (again) we were with Louise' s cat sitting. Bozie is quite shy…read morebut he clearly took to Louise becsuse she made a real effort with him, even buying him an adorable flat fish toy. She sent us photos and videos as requested and we were totally reassured that he was being beautifully cared for, which of course enabled us to enjoy our holiday. Louise was completely practical dealing with some unexpected mice visitors and left the house immaculate. I was rather moved that she had washed the bedding and put it out on the line to dry. So not only did we have a lovely time knowing Bozie was happy but our return home was really nice too.

VIP's service was absolutely perfect and so organised... from correspondence to paperwork/…read moreinvoicing ..... EVERYTHING ! As for our petsitter, Giovanna ! She was wonderful ..... we met her a couple of months before our trip .... then once more to hand over keys etc. just a day before our holiday. She sent us photos, updates and texts while we were away. In short we were on holiday knowing our two cats were taken care of VERY well and we didn't have to worry about ANYTHING ...... not just the cats .... the house too. We would DEFINITELY be using VIP's again for future holidays and hopefully Giovanna can look after our cats again. VIP's .... AND Giovanna ...... thank you so so much.

Our Jack Russel Nelson has been on a couple of days because we were were concerned that he was not…read moresocialised well enough. Nelson had a great time! The first time he came home so tired he could barely stand up from running around playing all day! Nelson was actually fine with all the other dogs and always wants to play. We will definitely be sending Nelson for more days in the future as it obviously does him good.

Matt and his team have been nothing short of fantastic. We recently moved to London from the U.S…read more and didn't know where to turn for dog sitting/boarding and day play. We took a chance on City Paws after reading the other reviews and are so glad we did! They were available to take our dogs quite last minute for a few days when we had to go out of town and they are very flexible with day play dates. We love knowing that when they are boarding with City Paws that they are staying at the home of a City Paws staffer rather than a kennel or crate at some sort of facility. One of our dogs is a rescue and has always been nervous around new people but he seems completely at ease with Matt and his team. Both dogs are excited when they are picked up in the morning and seem to have an awesome time whenever they go out with City Paws for the day. They always come home happy, enthusiastic and exhausted (in the best way possible). Matt is also super responsive and easy to communicate with. He has even FaceTimed us so we could see the dogs playing at their property outside London. Long story short - we highly recommend City Paws!

We have used Cranfield Kennels for years for all of our dogs. Coco our first dog used to be upset…read morein the kennels and the owner Anne used to take him into her home. Our 4th dog Champers became ill whilst we were on holiday and Anne took her to the vets where she was operated on and looked after her until we returned. We are now on our 6th dog Max and would not use any other kennels. We live in Hatfield Peverel and whilst on holiday in Cyprus we met another couple who take their dog to Cranfield Kennels and they lived in Dagenham! Superb service and lovely people. We wouldn't leave our dogs anywhere else.

From the owner: Boarding of dogs, cats and all small animals.read more

Our dog has been going there for years and loves it. They look after her well and, given she is…read morevery sociable, loves the interaction with other dogs.

Do not leave your dog with these people!!…read more We have a 9 month-old toy poodle that we left in the hands of Wey farm from 14th to 23rd July due to a holiday we booked. When we collected our dog and he just did not seem right. We had him booked at a dog groomers directly after collecting him from Wey Farm and thank goodness they noticed blood around his excrement which is something we probably would not noticed but the groomers see dogs on a daily basis . We immediately rushed him to see a Veterinary doctor. The doctor wrote us a report stating "poor body condition" and "blood on thermo. Picture of poo contains beans, rice etc. Looks like chilli con carne". We then paid for the Veterinary doctor to provide our dog an urgent injection and for a course of antibiotics (Clavaseptin). We then contacted Wey Farm and spoke to a person called Noah who tried to explain things. What has shocking is he actually confirmed the food they had been feeding him was inappropriate and then texted us a picture of the food branded Forthglade which was "brown rice & vegetables chicken liver" that clearly stated "suitable for dogs 1 year plus". He offered to cover the cost of the Veterinary doctor bill which we thought was reasonable and did not even ask for a refund for the money we paid for boarding our dog. We felt we had managed to save out dog in time and with the injection and course of antibiotics he should get back to normal. We agreed to send Noah the Veterinary doctor's invoice which he confirmed they would cover the cost. However after numerous emails chasing for payment we have been ignored. So we are now going down the legal route as their actions are totally irresponsible and we would hate for other dog owners to experience what we did.

We have been using Elmtree Doggy Daycare for a number of months now. Our dog Stella loves going…read morethere and comes back happy and ready for her evening nap. All of the team at Elmtree Doggy Daycare (a special shoutout to the young man who picks up Stella and brings her home) are wonderful and very loving with the animals in their care.

I've just picked up my doggy after her two week stay at Elmtree…read more My dog is a nervous one at best and with her slightly neurotic tendencies I was looking for somewhere for her to go that was a bit more than the norm. She usually stays with my in-laws, but they were also galavanting, so I had to find another option. After some research online I found Elmtree. I went over all the reviews I could find and couldn't find anyone with a negative word to say about them. Unfortunately I wasn't able to check out the place before hand, so I was going wholly on these reviews. The run up to her stay was very smooth. They answered all my emailed questions efficiently and kindly. I changed my mind about a few things and they were very accommodating. I was planning on getting her picked up and dropped off, but when the invoice came it was £72 each way and I decided that was just too much on top of everything else. We dropped her off the morning that we flew, it was a particularly hot and sweaty day and we'd got lost trying to find the place. Thanks, Google Maps. (Don't walk through the cemetery, unless you know where the gap in the wall is.) I was a bit stressed because of the heat and the impending 'leaving my dog with strangers.' When we arrived the lady at the front desk was awesome; very friendly and welcoming. She called through for someone to come and get my dog once all the incidentals had been looked at, like her vaccinations card and they also asked whether she'd been spayed. Then a lady came and got her. That was pretty much it and I have to admit, I was a little bit ..well I think shocked is too dramatic a word to use, but.. for want of a better one... I had arrived early hoping to get a look at where my dog was going to stay and she what she would be up to, I thought that seeing as they allowed people to drop in that it wouldn't be a problem. When I asked the lady if I could come too, she said that it wasn't really convenient and started to walk away with my doggy. I started to cry and was like.. can I just say good bye to which, of course, the lady happily stopped and I gave my doggy a hug before she was taken down the corridor. When I came to pick her up there was a similar situation. The lady came and dropped her off and was lovely enough, but I think had I not probed for questions about how my dog had been during her stay then I don't think I would have had any feedback on the last two weeks and that kinda aggrieved me somewhat. I *know* that I'm an oversensitive pet owner (this is my first dog,) but I think that probably comes as standard for someone who forks out over £500 for their pet to be boarded over two weeks. When I first left her with my in-laws I had written four sides of A4 for them to be aware of all her little idiosyncrasies - so yeah - a little overboard, I know - but I felt that Elmtree knew nothing of the dog they had just taken to look after. I know that this is what they do, so they have experience of all kinds of doggy behaviours, so perhaps it's not really for their info, but just perhaps more from the owner. My friend's dog goes somewhere similar on a day basis when she can't work from home and at the end of the day she receives a little card to say what her dog had been up to what she had eaten, etc. It's the personal touches that make it - especially for this neurotic dog owner. The only other thing I feel I should mention is that my dog is quite a bit thinner on her return. As to how grams I'm not sure at the moment, but she is visibly more boney than she was when she went in. I know for a fact that she was fed a lot because the lady who dropped her off remarked on how much she ate - so I think that it probably has a lot more to do with the constant play with other puppies for two weeks, but it's so noticeable I thought it was worth a mention. Overall I am happy with my dog's stay at this place and now that she's been there and returned a happy looking chappy, I would happily board her there again. I think there is a good chance that I turned up at too busy a time, but if you're hella neurotic like me be prepared to probe a bit to find out the information that you want.

The team at premier pups are fantastic!!! Helpful and accommodating, we couldn't ask more from…read morethese guys

From the owner: Our Pet Care Service specialises in Dog Walking and our Doggy DayCare is extremely popular with our…read morefour legged visitors and their human companions! We provide a range of pet care services including Puppy playtime, Pet Visits and Pet transport. We’re insured, police checked and canine first aid trained but most of all we are very passionate about providing excellent pet care.

From the owner: Dog walking, Doggy Day Care and Pet Sittingread more

Great to stumble upon Molly & George on Yelp!…read more I was doing a search to find a new groomer for our posh pensioner Tillie. She was in bad need of a manicure and bath, and I was just sort of over the vibe at my previous groomer (Groom Dog City). After reading the bio on M&G's Yelp page I figured it would be good choice and a nice walk up to London Fields on a weekend morning. I easily made an appointment via email. I brought her in on Sunday at 10am, she got the requisite bath and brushing and nail trim and I picked her up about 45 minutes later (even snuck in a tasty breakfast nearby at Bouchon Fourchette)!. For the low price of 20 quid! A great deal in my opinion. It's a location under a railway arch near London Fields, just behind Hackney Road. The space is fresh and bright. Super simple, she looked great when done, the woman was friendly and we were on our way to enjoy a nice walk in London Fields. Can't beat that. It gives me a great excuse to visit one of my favorite areas of London as well. 2 paws up for Molly & George - we'll be back.

DO NOT TRUST THEM WITH YOUR LONG HAIRED DOG!…read more I brought my baby Chow Chow in, showed a picture of my dog and asked for her hair to be cut SHORTER, with a full groom service, which to my understanding would be: wash, blowout, ear cleaning, nails clipping, etc. Came back in 2 hours with my chow SHAVED down. The groomer told me that I ASKED for this. Either in her 21 years of experience, which she kept repeating to us, she has never groomed a chow chow, or she doesn't knows the difference between cutting and shaving a dog. With NO APOLOGY from the groomer, I paid £90 to the awful job, left and came home with tears. This could have been a miscommunication, since the groomer was adamant that "you asked for this". Me and my husband are dog owners since we were children, we have groomed our baby chow chow in London and in Dubai for years, and never once have I left a groomer with such bad feeling.