Had to book a last minute, multi-day, family South Indian Temple Tour during their busy season,…read morewith airport to hotel, car, driver and hotels. Poonam did a fantastic job putting it together. I was impressed by her dedication and follow thru to make sure the itinerary was adjusted properly thru several options and for last minute changes due to travel glitches that were not in any way related to her arrangements, working on the weekend to make sure the arrangements were executed properly by the tour operator. This is also the third or fourth time that Akshada has helped me out of last minute flight changes/exchanges/refund issues, even accommodating changes I needed to be made while I was in India. Highly recommend both the company and these two agents, in particular, for your trips.

Akshata was professional, helpful and efficient throughout the whole process…read more Recommended.

I had such a great experience here! And the best part is, you don't even have to be a student to…read moreuse the services. Even though I have graduated, I will come back here to renew my passport years from now if I'm still in the area. You have to make an appointment, but this is super easy (you just call and set it up), and this ensures that you do not have to wait in a long line. When I set up my appointment, I was told exactly what I needed to bring, which made the whole experience stress free. When I arrived for my appointment, I did not have to wait at all, and I was done in record time. I could not believe how easy and fast it was compared to my first passport experience. If you are in the area, don't hesitate to come here to renew your passport. I only have great things to say, and am so glad I decided to come here.

No muss, no fuss and, most importantly, no line. The agent was very friendly and helpful.read more

Went recently to renew my tags and I don't know how the dmv is still in business. The experience…read morehere is hands down better than dmv people are much friendlier and extremely helpful. Tiera was in the front and her smile and friendly welcoming tone made my day. She checked me in and helped me gave me the forms I needed to fill out while I waited to be called just a pleasure to deal with. Thank goodness for AAA they make life easier.

Went and got a quote for car insurance. Kept getting different prices. Each time the price kept…read moregoing higher and higher. I finally signed agreement and behold, another price change. It seems as though they are very inadequate in training.

I needed a plane ticket for my flight to Tokyo with a stop in SF but saw that the flight had some…read morerestrictions and could not be booked online. I wouldn't usually go to a travel agency for an airline ticket but decided to give this place a shot since I pass by this location frequently. With the help of Mrs. Bae I was able to book the flight I needed at a more than reasonable price. She arranged seating for me and had the itinerary emailed to me right away once the flight was booked. Very fast and efficient experience. Thank you!

Horrible customer service. During a phone conversation, Suzan raised her voice and hung up on me…read more Very disrespectful!

Ashish always provides the best service and pricing. Very courteous and responsive in returning…read morecalls.

Finally a travel agency with exemplary customer service. Ashish went over and beyond to assist me…read morewith my ticket and went beyond the exemplary norms of customer service. Very prompt, very courteous and always returns calls very promptly and furthermore even follows up after transaction is complete Great job Ashish. Keep up the superb service

If you want punctual, courteous and professional staff. I highly recommended El Elyon. The prices…read moreare reasonable, and the service is excellent. Don't just call anyone, call El Elyon!

I called because of the 1 Yelp review and found them to be the most reasonable for a last minute…read morelimo for my son's prom. Most of the other companies were asking for a 6-8 hour min. which would've been a waste of money to pay for a car parked in a parking lot. The driver (Willy I believe) was prompt, courteous, and nicely dressed. The kids liked him and wanted him in some of their pics. He drove around picking up all the kids and helped make the evening a memorable one.

Exceptional Customer Service - Ralph at Buena Park City Hall Passport Services…read more I want to take a moment to recognize Ralph from the Buena Park City Hall Passport Services because employees like him deserve to be acknowledged and celebrated. We made an honest mistake and showed up on the wrong date for our passport appointment. We had already taken the day off from work and school specifically for this appointment, so we were understandably worried and disappointed that we might have to reschedule and lose another day. Fortunately, one appointment did not show up, and Ralph went above and beyond by kindly accommodating us. What could have been a very stressful and frustrating experience turned into a positive one because of his compassion and professionalism. Ralph was calm, patient, respectful, and genuinely kind from beginning to end. I also watched him assist the couple ahead of us, and that really stood out to me. He was just as patient and attentive with them, taking the time to answer their questions and make sure they understood everything. His patience did not feel forced--it was clear that he genuinely cares about helping people. That level of customer service is rare and deserves recognition. Ralph is truly a model employee and an incredible asset to the City of Buena Park. I strongly believe he deserves to be recognized as Employee of the Month and should absolutely be considered for advancement and promotion. His professionalism, patience, and willingness to help represent exactly what outstanding public service should look like. Please make sure Ralph knows that his kindness did not go unnoticed. In a world where customer service can sometimes feel rushed or impersonal, Ralph reminded us how much of a difference one thoughtful and dedicated employee can make. Thank you, Ralph, for going above and beyond and for treating us with such kindness and respect. You made a stressful situation so much easier for us, and we are truly grateful. Buena Park City Hall is very fortunate to have you! Ralph deserves to be recognized, appreciated, and celebrated. Thank you for your outstanding service!

Extremely pleased with my experience here! Tammy was amazing…read moreand so helpful. We actually called on a Tuesday and was walk-in. Tammy said that Monday is by appointment so make sure you Schedule an appointment before you come. Tuesday, Wednesday & Thursday Only no appointment necessary. Have your application prefilled out, and you are good as gold here. Highly recommend them!

Sarah and her staff have great customer service! She is very blunt and transparent but will help…read moreyou tremendously. She goes above and beyond!!

I recently moved to Long Beach and needed to find a new tax preparer. Thankfully, I came across…read morePacific Travel! Ms. Sarah was the best and very knowledgeable!