DO NOT USE THIS COMPANY. They upgrade you and do not tell you the total upgrade cost or tell you…read morethat you're signing for an upgrade. They give you a paper tell you initial here here and sign here. My $90 total car rental turned into $300. They would not give me a refund because they said i signed for the upgrade. They bamboozled me. This company is a scam. I hope people stop using this company, they are literally in business by scamming customers. This company is a joke.

Had an excellent experience here. Great rates through Kayak, with no trouble at all with the…read morereservation or car. Devon did a nice job with the customer service, and clearly remembered me when I returned a few days later, and followed up with me, knowing the reason I rented the car in the first place. Nice Job!!

My truck was in for repairs and the team was very helpful in providing a rental truck. They have…read moreexcellent customer service.

We have been buying our cars here since the 2000's. Buying cars from dealerships can be a root…read morecanal procedure without anesthesia, but Thrifty makes the process so easy. My Hubby is all about mileage, and we can't help but get low mileage vehicles here because of their frequent turnover to new cars. Our latest purchase was for our college daughter. She drove a few different models, but when she came out of the Chevy Cruze sedan she was beaming! We knew that was the one. Dave has been our sales rep for our last three purchases and he is great. He's a very gentle soul, never tries to upsell us, and makes sure the vehicle is in show-room state before it leaves the lot. His partner Dale is a good guy too, so you can't go wrong with either gentlemen to help you find the right car. A lot of people might think buying a used rental is a bad idea, but we have never had one issue with any of the four cars we've gotten here over the last 15 years.

Grace and Charlie were amazing with their customer service…read more Charlie made sure that we made it safely back to Vancouver and that we were comfortable. Grace made sure that we got our deposit back in full as we completed our return as discussed. This is a very good business to borrow from when you are in need of a rental car. Thank you Charlie and Grace for the 5 star customer service

If you enjoy surprises this is a great place to rent a car from. They will leave a voicemail on…read moreChristmas Eve (2 days before pickup) that they don't have your SUV. No 2nd call. No text. No email. No time to even find something else. You can make your reservation weeks in advance and they will still find a way to surprise you. Another wonderful facet of this company is the reservation department is like a different company than the local lots. They will make reservations for you even when they don't have the inventory. Not just once. Not twice. But even up to 3 times in one day. One person tells you one thing on the phone and the local lot tells you another.

I had an early morning flight from Spokane and this gentleman was professional polite very…read moreknowledgeable about the area very clean car. I would certainly use them again. Excellent service.

I just wanted to make a fast review to state the professionalism and courtesy that Al displayed…read more My gf called Al yesterday to schedule a very early morning pickup (3:30am) next week for her son. Unbeknownst to her, her son was also securing a ride from friends. Al was courteous on making the early morning pickup arrangements and he was very understanding when my gf had to cancel with him. We just wanted to let people know that Al is a great guy and understanding on the cancellation.

They sent out a faulty piece of equipment that we had to wait 6 hours to be fixed, then it broke…read moredown for another 3 days after that. The excavator bucket release was faulty. The first of the 2 mechanics was a younger arrogant guy and unnecessary jerk. He wasn't knowledgeable on the equipment he was sent to "work on". The second mechanic was a nice older guy. Would not recommend if you want a project to get done. You'd be better off buying dynamite and a shovel at Lowe's.

So here's the deal, I rented a forklift and man basketful (4000 plus a month) they delivered it…read morelate at 330 PM in November, not a work day obviously, and picked it up at 1030 am, again not a work day. Mike and manager Derek Blair believe that a 28 day rental is 26 days long. I wasted my time, at the time with Mike at the counter and he was rectally inclined on both occasions I tried to mathematically educate him. A friend convinced me to try again, a different employee who understood math said he would get me the lift again when I needed it....free. I went there to talk to him today and he was no longer there, Mike and manager Derek believed that 26 days were a month. Derek was rude to my wife who is a kind sweet woman. I'd rather wipe my ass with a porcupine than deal with these two thieves again.

Stephen & Josh were really helpful, but Marc is the man. He was nice to me even when I dogged on…read moreTony Homo after finding out that he is a Cowboys fan. He was so cool and worked with us on our rental. He is former military so I'm sure a little chinky-eyed trash talker is nothing to him. Ha ha. He was determined to get us a 4WD car even though our booking was for the smallest, cheapest option. He offered us the upgrade, but when I told him it was just too far out of our price range since we were planning to purchase their insurance, he upgraded us for free. When I told him the upgrade price on top of the added insurance was just too much for us, he understood but was determined to get us a better car since snow was expected throughout the week. There is nothing he could have done to make the experience any better. Talk to Marc when renting here....especially if you're a fan of Dallas.

I had a very bad experance with them they didn't…read more have the car I reserved stuck me with a suv $300 More than I could afford

Everyone I've interacted with at enterprise has been kind, welcoming, and so helpful! Isaiah at the…read moredowntown location made the rental process super quick and easy. He helped me get my Bluetooth connected and made sure I understood every part of the process. Definitely recommend enterprise!

I cannot express enough how much I appreciate this location. I was having issues obtaining a last…read moreminute rental and they were able to call me just before they closed and got me in a beautiful rental for my trip. My gratitude for this location (Isiah and another gentlemen I can't recall his name) but they guys were friendly, profesional, and respectful. Huge stress relief due to these guys and I can't thank them enough.