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    Recommended Reviews - Wheel Walkers

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    4 years ago

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    HME Mobility & Accessibility

    HME Mobility & Accessibility

    (2 reviews)

    I want to show my gratitude to the staff at HME. They have been amazing…read more My mother needed a new hospital mattress for her bed frame which we also got from HME and they went above and beyond and exchanged it very quickly just before New Year's Eve. They understand the urgency of having a comfortable proper bed for an elderly person. They really care and have a lot of knowledge about their products. A special shoutout to the incredibly kind Shereza Yusuf who worked so hard to get us the products very quickly and Natalie Wood- Anderson. Great team work. Shereza even came out to mom's apt ( full distancing and PPE) and checked the other bed and recommended this one. We were so touched by her kindness and her patience. She gave us lots of wonderful advice and suggestions. Didn't try to upsell us on anything. Was more concerned about the patient's needs. Even their delivery guy Danny was so cordial and patient and kindhearted. What a wonderful staff! And Nat, too! They also were very communicative , explaining things via emails and before each delivery, someone would call us and give us a delivery window. Very reliable and efficient delivery service. In this difficult time in our world with so much tension and stress, it is such a pleasure doing business with these people. I would recommend this company to everyone! Thanks everyone!

    If there is a mistake to be made these people will make it. They sent my equipment to the wrong…read moreaddress, and when I told them of their error they said they would correct it, and next time brought more equipment to the wrong address again! They have a surly telephone receptionist, don't deliver the day they say they will, and call back and leave phone messages with wrong information but don't leave their name or extension number. HME's accounting department is a total mess. They never bill on the same date each month. What company bills twice in a month, then not for 5 weeks, then twice in a month again? Total chaos.

    Wheel Walkers - health - Updated May 2026

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