Amazing service! Good quality and beautful bike. I love my bike! Thank you for the kind workers and…read moreall the help.

This store is a treasure! They had my dream bike in stock and allowed me to test ride it before…read moretaking it home. The entire staff was friendly and helpful. Even with allll the accessories I had to have, I believe the pricing was very fair and the service was outstanding. I believe this is a rare place in Richmond that makes customers feel like they're a member of a community rather than just another retail number.

Rented bikes from here. Great customer service, parking available, great bike rentalsread more

My wife and I were 2 rides away from finishing our bike ride across America, but both bikes were…read moremaking clicking sounds and clearly not performing correctly. We found Riverside Cycling on Google, and were able to bring our bikes in. Max diagnosed our issues (rear cassettes and worn out chains) and repaired them both quickly and perfectly. We were able to finish our trip 2 days later right in schedule thanks to Max. Super nice guy, cool shop, and I highly recommend his shop!

One of the few experts left in Richmond. No mater what I need for my own builds he has it or can…read morefind it. The best part is that it is no a big box store and when youget a bicycle from Lucky's you know it will be unique in a city full of bikes!

Klaas is knowledgeable and honest. We appreciate his patience with our questions and maintenance of…read moreour old bikes.

Inexpensive they are not, but Journeyman's Adventure is an awesome bike shop with awesome staff!…read moreThe older gentleman (I didn't get his name unfortunately) was great and explained several of their products, including folding bike locks which were new to me. He will do his damndest to upsell you lol but in a fun way. They get a 5 for service. To give you an idea of their prices, I didn't see a lock in there under $36. They can range up into the hundreds. They are NOT cheap, but they sell quality.

Excellent service.. Was real nice cause He fix mi vine real…read morefast and was very professional without any trouble

What to do when the derailleur hangs while you're on a Sunday ride at the Capital Trail?…read more Call these guys, cause they are open on Sunday. I had to get an Uber ride into Carytown from 8 miles out on the trail but Joel assured me they could take it in on Sunday. He said 'we are a full service' bike repair shop and we're open today so bring it in and we'll take a look at it. Upon arrival, I got a professional greeting and Joel gave me a realistic estimate of the cost and the time line for repairs. You got to like that level of service. Like most other shops in Carytown, you will be challenged to find parking. They have no dedicated lot so you'll walk 2 to 3 blocks to find street parking.

I've only been here twice, never again. The owner himself was very rude both times and talked down…read moreto me about my knowledge of bikes the first time and then ended up being wrong and charged me 60 bucks to install new pads (I didn't need pads and it didn't fix the problem). 2nd time he kicked me and my friend out of the shop because we were checking a price on something from the shop my friend works for. Nothing wrong with comparing prices and my friend was gonna buy from recycles even if it was slightly more expensive but just wanted to make sure the difference wasn't crazy. So much for trying to go to the local guy instead of buying from my friends out of town shop. Never making that mistake again.

Ten years in, and this is still my first call whenever I need anything cycling-related in…read moreCharlottesville. What keeps me coming back isn't just convenience -- it's the people. They're genuinely passionate about cycling, and that enthusiasm shows in every conversation. They know their products, give honest recommendations, and never try to oversell you. The value is consistently great. Local, knowledgeable, and trustworthy -- exactly what a bike shop should be. Highly recommend.

My partner has been dreaming of me getting an e-bike. We decided to stop here to demo some bikes…read more Bryan (who I think is the manager) is incredible. He took the time to explain different types of bikes to me. We checked out acoustic and e-bikes. He asked detailed questions to see what I was looking for. I ended up trying a Verve +3 lowstep e-bike. Bryan took the time to answer all my questions about the bike and dive into interesting facts. His knowledge felt endless on bikes! Before trying the bike, he filled it with more air and tested its safety. He gave me a helmet and I got to test the bike in the Libbie Mill area. It was a fantastic bike! Although I didn't purchase it this go around I definitely will be back for any e-bike needs.

I live in North Prince George, VA and thought I would have to go to Richmond to get good bicycle…read moremaintenance. Boy was I wrong. The Orbitz Biking Experience in Petersburg is for real. The owner is not only a great mechanic, but a fine individual. He not only treats you fairly, but stands behind his work. After my experience there I will not be going anywhere else for my bicycle maintenance. Try it, I guarantee you will like it!

Went there looking for a used bike. They were knowledgeable and friendly. They arranged to have…read moreseveral bikes for me to choose from. I was impressed with the level of service.

Exceptional kind and informative on how to get my trike assembled!…read moreI highly recommend him!

Awesome service. Saves me a ton of time and effort loading my bike into the car, lugging it to the…read morebike shop, etc.

My son was moving to Richmond to work and needed a bike for commuting…read more Living in another state can be a challenge buying remotely. I spoke to (I think) William on the phone. We discussed my son's needs and he recommended a great bike for him. The process was smooth and the service was terrific. Thank you for a great bike buying experience!

Very poor customer service. Visited shop 2 weeks ago and…read moreinquired about special ordering a bike. Owner has not followed through on anything.