Absolute worst dentist on the planet! Under no circumstance should you consider going here, unless you are ok with unresponsiveness and poor service. Allow me to explain...
I relocated to the area a few months ago and decided to find a dentist that was more conveniently situated to my new place. This office was in walking distance and they had hours that were convenient with mine, so I figured I would give them a try. I have a certain type of dental insurance where you have to be added to a roster and can only make changes to your provider during a certain time frame of the month, so I switched and scheduled a new patient appointment for November 9th at 3:30.
I arrived on time and was greeted by the receptionist and asked to fill out paperwork. I filled out the paper work and waited to be called back. After waiting for close to an hour I was called back for x-rays. After the x-rays I waited an additional 30 minutes before I was seen by a Dr. Parks. My initial impression of Dr. Parks' was that she was rather haste, flat and impersonal, but I figured she probably had a long day and since I wasn't there to make friends I didn't take it to personal.
It was determined that I had an infection in my gums caused by a deep cavity and that I needed to be treated with antibiotics. However Dr. Parks refused to write the prescription for the antibiotic until I had a clearance from my Neurologist for an ongoing illness that I documented in my new patient paper work. Now I immediately thought that her refusal was over the top, considering I have been to countless dentists over the years and not a one has had an issue with prescribing me an antibiotic, and they all had been completely aware of my illness! I have no allergies to penicillin and getting rid of the infection was a paramount concern of mine, since the illness that I have can be flared by other infections. Since I didn't have the ability to switch dentist quickly and I wanted to start the antibiotic promptly, I obliged her ridiculous request and had the receptionist forward the release to medical records.
Fast forward to today, 21 days after I was seen and numerous phone calls to the dentist office inquiring about the prescription, it was discovered that the forms somehow never made their way to medical records (I honestly don't believe the dentist office sent them!). I made my Neurologist aware of what was going on and she immediately wrote an email explaining that she had zero issues with me being placed on the antibiotic and that I need to be treated ASAP! I sent this to Dr. Parks and she still refused to treat me because it wasn't on the original form (that her office never sent!). Ridiculous!
So here I am 21 days out from being diagnosed with a gum infection, in pain and not being treated for it. Antibiotics are routine and Dr. Parks could have easily called a pharmacist to make sure that the prescription that I take for my illness would not have an adverse interaction with the antibiotic that she was going to prescribe. Instead she thought it best to let an infection fester, even after my Neurologist said it was ok to treat!
I hands down advise you to stay away from this place! Plenty more caring and qualified dentist in the area. I am promptly switching dentist today. read more