UPDATE: This post was seen by Chipotle Management and they reached out. The Regional Manager…read morecontacted me through IM and we discuss what happened and that it was impossible to get through to the store. He understood and has made it right! I appreciate someone who cares about their job/business and will be returning to this store, as it is one of my kids favorite places, in the near future!

Hair hanging from the steak we love thatAlso got quesadillas that were soggy. Not sure if i'll be…read moreback after this one.

We had an impromptu Saturday birthday luncheon here for 17 people ranging in age from 9 to 90. And…read morewow, they rose to the challenge! They found seating for our large group, and we had one of the most attentive, personable, and organized servers I've ever experienced. I wish I had gotten his name because he deserves all the recognition. We had four generations of family represented, and somehow he kept everyone's drink orders, straight, even the refills. He made sure every order was correct despite special requests and substitutions. He timed the appetizers and entrées perfectly, so no one was awkwardly waiting for their food, and he split all of our checks quickly and accurately. On top of all that, he managed to make friendly conversation and kept everyone in a celebratory mood the entire time. He was genuinely impressive. The food was just as enjoyable, the menu offered a variety so everyone found something they were excited to order. I had the cedar planked salmon with the most delicious bourbon glaze. We also shared the deviled eggs and the chips and dip which were both good. Even the chicken tenders got rave reviews from the young ones. We couldn't have asked for a better place to celebrate PawPaws 90th birthday. Great food, exceptional service, and a wonderful experience for the entire family.

For first time ever had a very disappointed meal here and unfortunately not any redeeming factors…read more First disappointment was our party of 4 was seated at two tables pushed together that were about a 1/4 inch at least height difference which made it awkward to start with. Our appetizer which was a long platter could not be sat in the middle due to uneven tables. But even before that I sat my tea glass and spilled the entire glass . The waiter who was present came back and only partially cleaned it up and didn't replace our napkins which we had used to hold back the tea. My son had to go get napkins to clean his side of the table and a puddle of tea was still on the floor when we left. My tilapia for the first time had a fishy taste and mine and my wife's matchsticks vegetables were very sour for the first time. I did not eat mine. My son's chicken Parmesan dish had a macaroni cheese noodles. Last of all I was going to use my InKind app to pay only to find you no longer use it. First time ever I was disappointed here. Believe I have always given a 5 but 2 is best I can do today.

This is my second time coming to this location, and I want to give a big shoutout to William. My…read moresandwich was messed up, but he told me to come back and personally fixed it for me. I really appreciate a manager who takes the time to make things right! I'll definitely be coming back--as long as he's here!

Excellent service!! Greeted and thanked with a smile. Food was hot, fresh and absolutely delicious!…read moreTried the cheese curds for the first time and was amazed at how good they were! Best I've had since the MN state fair! The burgers and fries are also amazing - don't forget the Freddy's fry seasoning. I need a big bottle of that! It would be awesome on anything!! My order was 100% correct which these days is a huge plus. I don't know the young man's name who helped us with our order, but he is definitely an asset to the company. He was so very friendly and helpful! I wish I didn't live so far or I would go there as often as possible. Great menu choices too!! I would have included pics, but we snarfed down our food too quick and forgot the pictures. I will say, the chili dog was really beautiful and deserved a photo! lol Excellent experience!

This is a great place to eat. I usually get the 3 & 3 which is 3 wings and 3 strips. It comes with…read moretoast, fries and a drink. I think it comes with 2 dipping sauces as well. The staff here is always friendly. They get your food out pretty quick and always come by and check to see if everything was to your liking. They even come by and throw away your trash. They always have some nice music playing and the air conditioning is nice and cool. It's a very clean place of business. Plenty of parking and it's easily accessible from the main highway.

Ordered thru drive through and slim chickens stated I couldn't order a side of mushrooms only that…read moreI had to order a meal before mushrooms could be given, seems odd that Slim Chickens stayed that, seems kind of ridiculous so maybe slim chickens may me need my return business, odd request as I am the customer and it's on the menu? Bait and switch situation.

Ordered the loaded Mac and cheese with chicken and a passion fruit slush…read more The passion fruit slush was nice sweet refreshing slushy. I can picture myself coming here on hot days just for the slush! Many flavors to choose from and I feel like I'm going to be coming back to try more flavors. The loaded Mac and cheese....well a lot of the Mac was burnt onto the plate. Other than that, the chicken was tasty and the cheese and jalapeños combined with the chicken can't go wrong. Just wish there was more macaroni that wasn't burnt. The employee Cohen was very nice. Overall, I give it a 3 out of 5. I don't think I'll be coming back for food here, but the delicious drinks are well inviting.

The food was good!! Our food came out quick and it was super yummy. nice and clean on the inside…read moreand the service with giving me sauce 10/10.

Ordered a taco salad and all it was lettuce, sour cream, grilled chicken & tomatoes in the shell…read more to me that is a grilled chicken salad. I don't no but that $11 in price was a little too much. It was nice that I got a huge sweet tea for only $.50. The girl at the window, I asked specifically if the sour cream and salsa was in there and she said yes, ma'am; went out into the parking lot thank goodness hadn't left yet and got my sour cream. The gentleman was super nice and he even brought the sour cream out to me so I didn't have to stay in the drive thru line.

I went to DQ today to grab some quick tacos and was I ever shocked in a great way. As soon as I…read morewalked in the door ai was greeted by Mr. Jose Martinez and I have to say that he made my experience there better than most fun dining experiences here in Tyler. He quickly took my order and kept checking with me to be sure that I had everything that I needed. I told him that I forgot to ask for some extra hot sauce and asked him where it was and he said, "I'll get it for you," and he did. One thing I noticed that made me want to come back to this particular location was that he remembered ever single customer's name and addressed them as such each time he spoke to them. It made it feel like I really mattered for him to remember my name. As a result of this, guess what?, I remembered his name and wanted to leave him a review for the above and beyond service he provided. He told me that he had t worked there very long so I want to give kudos to whoever is responsible for getting g him in your team. He was so good that I thought he was actually the manager or perhaps an owner. I am a senior and have managed several businesses in my time and I must say that employees like Jose are a rare breed. Oh and the tacos were great too! I love how thin yet sturdy that the shells are.

I can only speak for their breakfast, but if you're looking for a casual, quick and easy breakfast,…read morethis is your place. You order at the counter then just sit yourself so you're free to grab a quick bite or sit and chat for a while. The prices were decent and the place was clean. I don't think this is anything to write home about, but I doubt anyone would be disappointed if they came here.

I'm extremely disappointed in this Jucy's. I typically have great experiences here but not today…read more First off, I waited nearly 30 minutes for my burger and fries, which never came. The store wasn't overly busy as I saw only 1 other dine-in customer the entire time I was there. There were several employees just standing around joking. Eventually, I went up to the counter to ask about the status of my food and I was told they gave it away to another customer by mistake and would have to remake it. I was on my lunch break and was running out of time so I asked the employees if they could be quick. As I was standing by the counter, I looked into the kitchen and saw multiple employees pointing to the grill and laughing at something that was being cooked. I then saw one of these employees gesture toward me and say in a sinister voice, "This is fixing to be the most juiciest, tastiest burger he's ever had.. we're making it with love". When he saw I was looking and heard what he said, he looked scared like he had been caught doing something wrong. At this point, there as no way I was eating anything they made. I asked for a refund and left. It's a sad world where a restaurant employee can be the one who makes the mistake of giving away my order but I have to be afraid of something nefarious being done to my food.

I stopped by Torchy's Tacos for lunch and had a really great experience overall. I ordered two…read moretacos and a side of nachos and everything was delicious. The flavors were fresh, the portions were solid, and the prices felt very reasonable for the quality. The customer service stood out as well. The staff were friendly, quick, and made the visit smooth from start to finish. The only small downside was that I had to clean my booth before sitting down, but once that was taken care of everything else was spot on. Overall, a really enjoyable lunch with great food, good value, and excellent service. I would definitely come back.

This is a great location with tons of seating. We love the tacos here and the fact that they have…read morebreakfast tacos and other breakfast items all day. Usually, everything is consistently fresh, hot and yummy. Today was a bit of a disappointment however. Our tacos were cold, were served with no sauce (had to ask for the sauce that's supposed to come with the tacos) and just weren't great overall. I'm hoping this is a one-off and that this won't be a new trend. The bacon in my breakfast taco was soggy bits of...idk. Didn't taste like bacon. The 'crispy' potatoes were also soggy and cold. We did order a new item - the loaded nachos with fajita meat on top. They were really tasty, but there wasn't a ton of queso on them, so next time will ask for additional queso. Nachos just aren't nachos unless there's some dunkin' cheese. They were also served without any salsa or sauce. Also, the tables and the bathrooms weren't clean. Very unusual as this location is usually top notch! I'm really hoping they were just having a bad day today and will definitely be back to give them another chance!