I'm in a weird situation here... First off, let me say that…read morethe La Vernia location is always kind and the food is always great Bear with me till the end: Tonight I ordered delivery from Golden Chick through the Golden Chick app. The order tracking didn't update for a very long time, and then once the delivery window had passed, it randomly said delivered. I called the restaurant to let them know, and they told me my order hadn't been sent to them as a delivery order. There also wasn't any third-party pickup service associated with the order. They advised me to contact Golden Chick customer service directly and send someone to pick up the order. I submitted what I thought was a customer service ticket through Golden Chick, but when I went to pick up the order, I realized what I submitted must have been sent as a negative comment directly to corporate. They were extremely apologetic and I found out they had already been told they received a bad review/complaint, and it sounded like they were being blamed for it. It honestly took less time for corporate to receive my "complaint" and reprimand the location for something that wasn't their fault than it would have taken for my food to be delivered if the app had actually worked. I know this is a long story that could have been much shorter, but they deserve high praise. They were incredibly kind on the phone, and by the time I got to the restaurant to pick up my order, they had completely remade it so the food was fresh. Sorry for the confusion, Golden Chick in La Vernia. I'll be calling corporate headquarters tomorrow to let them know that what I sent was not meant to be a complaint, but a plea for them to fix the broken app that put all of us in this situation in the first place!

Delicious food and friendly people. Everything I ordered was fresh and hot…read more First visit and young lady at counter was very helpful

I came in to pick up a mobile order an hour earlier than my scheduled pickup time, and that part is…read moreon me because I accidentally chose the wrong time when I ordered. Still, I ended up having to wait the full hour because the staff couldn't see or verify any future orders until the printed ticket came through. Even when I showed my receipt with the order number, timestamp, and store location, they weren't allowed to give me the sandwiches until the ticket printed. The employee was polite and was just following the rules, so this isn't about her. The real issue is the system and lack of flexibility. There should be an easier way for staff to look up a paid order, or for the Subway website/app to offer a solution when someone needs to adjust their pickup time after their order is placed. Being stuck waiting an hour for something that was already paid for feels really inconvenient when it could be fixed with better access or training. Hopefully the store or Subway's system can make this process smoother in the future.

I went to pick up an online order since I've been sick and when I got home I was missing items the…read morebread was all wrong they have me a sorry ass excuse why they didnt have a certain type of bread one of my daughter's sandwiches had bell peppers which she is deathly allergic to and spoke to Niko who was no help had a shitty attitude and proceeded to give me Lee's number who supposedly is the boss he's a joke that's what he is cussing at me after I told him my order was wrong telling me I couldn't get a refund that he would get fired over it shit he should get fired wort customer service I've ever had to deal with. No apology nothing will definitely never be going back again.

I only ordered an iced coffee & it was made quick. The spot was chill inside . Would definitely…read morecome back

Can't say much about the over all experience, as I ultimately left empty handed. Pulled up to the…read moredrive through and ordered, and then was told at the window they ran out of beef. Staff was friendly and was willing to accommodate with substituting beef for chicken or steak. Just a little perplexed they would run out of their main key ingredient.

In strip mall next to HEB, free busy ample parking You can…read morenot only order out but sit and eat inside. Cute little cafe Pizzas are good, disappointed this one branch does NOT offer gluten free as others do. Prices decent

Food was okay for what they had. Wanted a side salad and even though it was on the menu, I was told…read morethey don't do salad anymore. Also they only have bottled drinks, no cups or ice to go with them either. No ICE TEA either. They had have the place with chairs on the tables . I think they need to convert this Pizza Hut into a to go or delivery place only. Really don't offer what you would expect for a dine-in restaurant. Also suggest they update their menu and take items off that they no longer offer. Was going to go to subway, should have stuck to my original plan.

Ordered with the app 4 burgers, when we got home every single one of the burgers were made…read moreincorrectly. When I called to find out how to get this resolved/fixed. The assistant manager said for me to bring all the food back and they would remake the order. When I arrived the manager questioned which burger he needed to remake, at this point I am beyond frustrated and I said that given every one of them were wrong it would be easier for them to just refund my money. I handed them my receipt and the food back. The manager then took the food and said he was remaking them? I was not refunded my money; I wasted tons of time, and the crew gave me attitude (which was amazing given they were in the wrong). I called corporate and if they or the actual store manager wants to speak with me on a proper apology and how to fix this, my ticket number was: #56674

I always pass this place up because everything else surrounding area is better. But I really wanted…read moresome onion rings that say and i regretted it instantly. One star because staff was very friendly.

I don't think it's so much as a food the food's fine it's that you have to pay à la cart and that…read moreseems awfully weird for fast food. Also, the size and the price didn't coincide. I truly wish that instead of all the burger joints in Lavernia, they would have a KFC, that's just my opinion

A great lacking of interpersonal communication exhibited by the female employee working the drive…read morethru, on 5/10/2026 @ 2100 hrs. Rude and absolutely no people skills. The service here, lacks at best and is attributed to the lack of owner guidance...

We came during lunch time on a Saturday and only 3 employees were working. Service was fairly quick…read moreconsidering everything we ordered. The young lady at the drive thru window was very friendly and helpful.

As this business hasn't done well for a while the new management has been working super hard and…read morethey definitely deserve a shout out. Thank you for making me want to come back to my La vernia Burger King.

The food and coffee is never consistent. One day I get a perfect iced coffee and the next day it's…read moretrash, same goes for the food. I ordered an iced coffee and it was extremely watered down and had barely any ice. I asked if they could remake it and they gave me the same iced coffee back.

Pretty new, Clean. But also Pretty much self serve. Order at kiosk and they deliver but they don't…read moreread very well. Ordered fish but no cheese , came with cheese Fries were good tho Wish I could get a paper receipt. Staff didn't know how to print one for me Can't believe I paid $4.40 for a sundae with hardly any fudge Wish they had a bell you could ring to get help instead of yelling into the kitchen Looks closed from outside but it is actually open 24/7

I'm going to give this place 2 stars bc I was happy I could actually get gas after 11pm here…read more However, I couldn't clean my windshield bc the squeegee container wasn't just dry, it was also broken & laying on the ground. (I should've taken a pic) ‍ The containers at other pumps were all dry & only one actually had a squeegee in it. They were all gross. There weren't any paper towels in mine or the one next to me. I think that if I'm putting over $50 of gas in my car at a gas station, the least they can do is fill up a container w water & have an available squeegee so I can clean the bugs off my windshield. On top of this irritation, I hit the button that YES I wanted my receipt. I stood there & waited.... No receipt. So, I guess they won't even put paper in their machines. No, I didn't want to go inside to get my receipt. I shouldn't have to. Also, the trash cans were full & bugs were swarming. Yuck! Other than being able to get gas (which is a fortune everywhere but it's def raised in small towns), this gas station is terrible. The price on the pump is .25¢ less a gallon bc I used my Shelll Fuel Rewards card & I got 25¢ off each gallon during this fill up. The pump handle was nasty too. I wish I'd had hand sanitizer in my purse. The gas station definitely didn't. My recommendation, try to get to H‑E‑B a few mins down the road before 11pm if you are in this area.

Great food. Beautiful place! Super staff. All great!!!…read more Had the RR Club- wow, what an amazing sandwich. Jalapeno corn was great as well.

Great variety. BBQ, burgers,salads and steak. My husband had the Prime rib special with Steak…read moreDiane sauce (look at Julia Child's presentation) ( sauce not stew) . It had a touch more mustard than it should and way too much sauce. The mashed potatoes were good and so were the grilled vegetables and cornbread. Only complaint it was swimming in sauce. I had the brisket burger on a jalapeno roll, fries. It was very good. It's noisy, clean. Will eat here again. The cobbler was one of the best I have ever had.