Kathy was the goat! so nice food was hot fresh and tasted heavenly!love the location and it was very sanitary !

My food was really good and service was great and the fries were fresh recommend going here

Food is nasty and cold, always get orders wrong to pricey for a meal that's not even good..

Very rarely is your curbside order ready on time. Allow at least 10 extra minutes at this Whataburger location.

waited 39 min after i paid and burger was cold and fries were old not fresh at all they were all dried out and cold and no ketchup even though i asked for some. read more

Worst Whataburger store I've ever been to. Posted an online order. Arrived. Checked in. No one came out for 10 minutes. Went in and told employee at counter I had online order (she was actually nice and felt bad). The store was crowded with people waiting around counter (maybe 15-20 people). I watched as orders were brought out. Several were wrong. At one point, the lady that I originally spoke to asked me my name again. She went to kitchen and came back out with order. I took it, thanked her, and left. Probably wait at counter was around 20 minutes. When I got home, I called and asked for manager. When she got on the phone, she asked how I ordered. I told her through the app - which I receive tons of emails to use. She told me not to use the app when coming there. And so I do not anymore. Acutally, I don't go there anymore period. It was probably my number one fast food takeout. No mas! Too many better options. read more

Disappointed. Ordered a large patty melt meal and got a medium fry, no biggie just went back to get it fixed, well the large is essentially half empty as if they just threw the medium into the large container. read more

Every time we go, our burgers and fries are always cold! I've asked several times for them to make it fresh, so far they have not done so! Some of the employees are very friendly and nice while others just seem to be there to get a paycheck ! I've complained several times, it's not done any good! read more

I've picked up food at this Whataburger 3 or 4 times. The people that are working here are friendly, happy, and try hard. The only problem is that they are so busy trying to be friendly, they mess up the order. The drive through person was so quick to take my order last time, that the entire order was messed up + they forget to give us a straw and our apple pie. :/ I'm hoping that the orders will be right....as soon as they have the experience working in fast food. This is one of the first official fast food restaurants in LV, so it's new to the entire area. Please take the time to eat here.....I'm sure it'll get better. I give them another chance. read more

This is the worst Whatabuger I've ever been to. While I've only eaten there twice both times the food hasn't been up to Whataburger standards. Either the order has been incorrect and/or the taste isn't right. Idk if they use other substandard products or perhaps the grill isn't cleaned properly or maybe staff is unhappy and doesn't care. What ever it is, I will not give this location another try. If you happen to find your self hungry for Whataburger when driving through Lavernia, keep driving! read more

Wow, drive thru, get a personality. I understand it's fast food. At least acknowledge I'm there. All I was asked was "app". It's not hard to say hello read more

I love to eat! I used to go into another whataburger for ice and a cashier took it upon herself to charge for a soda. So I quit going in. Even after a manager told her that they didn't charge for cups of ice. Well this whataburger definitely has their customer service down. I brought in my own cup for ice and they offered me a fresh cup to get ice. They went as far as suggesting I pour the ice from the new cup into my old cup so I'd have 2 cups of ice. The managers here are doing something right! They need to call universal city and show them how it's done. Anyone who's been pregnant knows ice is something you crave! read more

This store has NEVER made a good Honey bbq chicken strip sandwich. The cheese is never melted and they skimp out on the sauce. Its off our list of eating. Id rather eat at DQ's. Ive left a review on their webpage and still haven't seen an improvement. Ill eat at my other regular Whataburger in UC, Schertz or Seguin. Sorry guys. There is no consistency like the other stores. read more

The best fast food hamburger in town. Missy rates the Jr Burger Plain and Dry with 5 stars! She loves her Whataburger Day!

Awful. Don't waste your time or money. Staff was friendly but restaurant was very dirty and the food was smashed and cold. I'm a huge fan of Whataburger, but I think the manager of this store should look around at the place and make some changes. Starting with a broom and mop. read more

i usually love whataburger in lavernia . but lately they've been giving me the WRONG orders. totally wrong orders. i ordered a chicken sandwhich , the man repeated it to me at the window and still gave me a burger. it's getting irritating. read more

This has got to be the cleanest Whataburger (and maybe even fast food restaurant) that I have seen! The staff were friendly and the food was fresh. read more