I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

Responded so fast! Came out (within 15 minutes), let us know what the problem was (vent needing to…read morebe cleaned) and then was able to switch the way the door opened (it was banging against another door). Excellent service. Highly recommend.

Evan was awesome....! He came in, made friends with our dishwasher and then diagnosed its problem…read morewithin the first minute. Evan then proceeded to put on a Cirque du Soleil performance as he contorted to get underneath the dishwasher to fix the issue. His Chiropractor must love him! Couldn't recommend him more highly and his cost was very reasonable...Don't tell him that or he might raise his prices!

My Samsung fridge's ice maker was on the fritz. I chose Big Mike's based on the great reviews…read more Evan was able to come a day earlier than scheduled. He explained the problem and the solution succinctly. He had a new ice maker installed in about 45 minutes! I thought I couldn't be happier and then he checked in on me the next day to make sure it was working okay. Phenomenal customer service! I wouldn't hesitate to use them again.

We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

Devon was great! Gave clear instructions on how to use the appliance after fixing! Will definitely…read morerecommend him again

Didn't have the best experience. The technician came and quoted me $1800 to replace a fridge…read morecompressor. $800 labor. We know the compressor isn't $1000. The fridge is only $2500 haha. Another company sent me a guy with $400 labor. Also 2 screws went missing on the back of fridge. At least put the cover back correctly. Just a bad experience.

Contacted thru yelp and their response was quick. Technician came out and repaired my refrigerator…read morewithin a couple of hours. What a great guy, very personable, friendly and knowledgeable. He was VERY reasonably priced and I would definitely recommend him to anyone that needs an appliance repaired. I will definitely call him again if needed! Thank you Victor!

Waiting for tech to comeback with gas valve. Suppose to be here today Wednesday with part, but…read morethey don't answer phone or text. Cokley in Rockledge

I just have to say that I had the best experience with SBA this past week! Upon coming back from…read morevacation I realized that my refrigerator was on the fritz eke! I found SBA through thumbtack and they were out the next day. My technician was absolutely amazing Vasyl was his name! Apart was ordered and they were back within the next couple of days to repair my fridge and it's working like a champ now! Thank you so much for being amazing and helping me get my fridge back up to snuff

I really appreciated the communication with this company. I worked for a company and I know that…read morecommunication is a major plus, for me anyway. I was informed on a regular basis without me having to call them first and although it may not sound like much to some, it speaks volumes to me. Would I use them again, yes!

We had a Kenmore refrigerator that was still working but making a very loud buzzing noise…read moreintermittently for months. We finally decided to do something about it. We had to pay a $20 service fee just to get them to come out -- not too bad. Had the appointment scheduled for a Saturday (no extra charge). Unfortunately, the power went out 15 minutes before Brian arrived so nothing could be done. Rescheduled for next Tuesday and did not have to pay another service fee. Turned out the noise was from a compressor vibrating against some other metal. Brian put a rubber buffer between the two and the problem was solved. They have a 90 day warranty on labor, but we are on day 3 and the noise has not returned. Paid a little over $200 - didn't have to pay for an expensive part, and we can now get some sleep!

When our dryer broke down, we hired them to investigate and see if they could repair it. I called…read moretheir number and was greeted by a friendly representative, who informed me of the 20 dollar call free, as well as a 120 dollar fee for them to investigate and if we don't hire them to repair it. The specialist came within schedule, and investigated our dryer. He spent about 1/2 hour to investigate as well as disassemble the control panel and other parts, and mentioned something about the heating element and another component being broken. He informed us that it would be better to buy a new dryer as the costs of repair would not be worth it (around 450 dollars). We appreciated his honesty and told him we will buy a new dryer for a store. Thus, we paid 140 dollars for the specialist to come and investigate, but no repairs. It was definitely costly, but we did appreciate their honestly. I also noticed that he had what looked to be a body camera, which wasn't mentioned. Thus, if being filmed rubs you the wrong way, it may be good to hire someone else. While I would recommend their service, I may check directly with the manufacturers if they do repairs as just the cost of the investigation from Hartman's was quite expensive.

Technician was knowledgeable. Arrived on time that was indicated. I am very pleased with the…read moreoutcome of this job

I called on 12/30/2022 and they came the same day. Waited for the parts until 1/02/2023 and now my…read moreoven is fixed. In 4 days !! Thanks to the technician Victor, courteous and professional knowledgeable. Ok

Quick response but they don't repair sewing machines. Yelp should verify these things before…read morepicking a business to refer or you are making unnecessary work for them to let me know they don't.

I scheduled an appointment for service on my dryer. The appointment was between 9am-12 noon. No…read moreone called or showed up. I called at 12:05pm and was told I would receive a call within 5 minutes. Once again, no one called so I called them after waiting for 30 minutes to cancel the appointment. So glad I did not pay in advance.