This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

Coukdnt ask for more professional or courteous service…read more From my old machines repair to purchase of 1st Speed Queen, and install. Best service ever. Highly recommend going to Willard's for high quality at a fair price with small business professionalism. Thx Gene and team

I'm sure these folks do good work, however, I didn't get the chance to find that out. I called…read morethem on a Wednesday and made and appointment for Friday, (it was the earliest they could get there.). I had called since my washing machine was not working and I was unable to do laundry. When making this appointment, I also asked if whoever came out could fix the paddle on my refrigerator. I was told "yes" and they even followed up the next day regarding the color of the paddle as it didn't match my stainless steel fridge. Okay ... no big whoop ... the paddle didn't matter but the washing machine did. Here it is Friday, I've been waiting two days for the appointment and unable to do laundry for three days. I received a call this morning saying they couldn't help me. No one was coming and they canceled my appointment because a refrigerator paddle wasn't a big enough emergency to make the trip. However, the whole reason for the appointment was for the washing machine with the fridge being an "if you can .. while you are here" request. Also, the fella on the phone told me they didn't service my area. (I'm over by SeaWorld in Orlando.) Well, I'm frustrated. Either way, when I made the appointment, I was not told the "don't service my area." I've lost two days waiting for an appointment and an now scrambling to find someone who can help me as Orlando is about to shut down due to craziness of the Coronavirus. When I made the appointment, I also told them that my washing machine was in the garage in case there was concern with the current virus. No one had to come inside the house (again, the fridge was a side item that they said "yes" to.) I'm giving them two stars because they were very nice on the phone when making the appointment and when calling me the next day to ask if I minded a different color refrigerator paddle. The fella who canceled on my this morning was also nice on the phone. However, what is not nice is canceling the appointment the "day of" and never informing me that they don't service this area but let me wait two days to find this out. So, if you are in my neck of the woods ... maybe call someone else who does service this area.

Awesome customer service from beginning to end. Everyone I had contact with was very friendly. They…read moreeven came out same day of call and I was pleasantly surprised the washing machine looks like new. I will definitely be letting my property manager know this is one of the best companies they've put us in contact with.

Was paid then never finished my repair. Bob said he had to order my part then left a message it had…read morecome in. When I called back initially he stated he didn't know who I was and would look into it and return my call. Never happened. After multiple phone he said I don't have the part and eventually it turned into you have to pay another service call. He was already paid. What a shame!

They arrived quickly on a Saturday and diagnosed the problem. I paid them $200. The problem was…read morefridge compressor; they wanted $1200 to replace. This seemed high and upon further investigation, found it was under LG warranty, and I found a local LG tech who came later that day fixed the problem with a warranty claim. They were very nice, a little difficult to understand. I felt they should have inquired about the warranty given LG has a five and 10 year warranty on the compressor.

Amazing service! the tech was so professional and came over within just a few hours to install a…read morenew drain pump! Very fair in pricing as well! I highly recommend him and will definitely use in the future! 5 stars!

They are very professional and knows what they are doing. Best preowned appliances for sale around…read more Highly recommended

this should be called 10 stars because of the service and professional attitude of all their…read moreemployees. their prices beats all in orlando by quite a bit and they have very nice products.mary who sold me my product was very helpfull and also nice.i bought a refreidgerator that had problems and they immediately dispatched a technician to repair the item. a few weeks later i had a minor problem and the owner of the company( bruno) showed up. even though the contract /bill of sale said no refunds he offered to refund my full amount and come pick up the unit.awesome company

this company run by Dimitri Dudko is a scam. I had him repair a washing machine and he did fix it…read morebut refused to send me a bill. I then called him to fix my refrigerator he came and looked at it and told me it will take a week to get part, if he does appliance repair he doesn't have parts. I then asked for a copy of my bill and he was unable to give me. he always asks for cash. I do t think he is licensed or insured.

My refrigerator was not cold enough and I contacted Dmitrii, Technician for DD&C Solutions to take…read morea look at it. He did a fantastic job and saved me so much money from buying a new refrigerator. Dmitrii simply replaced a starter to the compressor and my refrigerator is back to normal. He was reasonable, polite, and very professional. Thank you for doing such a great job. I will definitely recommend you to all my friends.

Very courteous, efficient and professional service...the technician was very thorough and explained…read moreeverything in detail and had all the parts needed to fix my dryer on the spot. I would DEFINITELY recommend this company for any appliance repairs you may need. Hmmm...this says I'm from San Francisco...I'm not...I'm in Orlando, FL

I came home to a my fridge/freezer not working or cooling. Steven called me back right away and…read moregave the BEST CUSTOMER SERVICE. He was very helpful in resolving the problem. He was very fair and did not over charge us. THANK YOU APPLIANCE REPAIR!!!!!!

The address is 2042 N. Forsyth Rd Suite F Orlando, FL 32807…read more Tony is kind, professional, offered an unbeatable price for a solid "tried and true" washer and was able to deliver the same day for a low delivery fee. Tony made this purchase seamless and my boyfriend and I saved a few hundred dollars by shopping here. I would recommend Tony's Appliances for anyone looking to save money and who appreciates a "recycled" appliance!

Made a service appointment and never showed up. Not impressed. No phone call, nothing! Thanks for…read morenothing! Unfortunate zero stars isn't an option.