David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

Professional, efficient, and extremely knowledgeable…read more They inspected our infinity pool, replaced the pumps, and repaired several aging components. Infinity pools are complex systems, but they clearly understand the mechanics and handled everything with confidence and precision. The work was completed quickly, communication was clear, and the quality was excellent. Our pool is now running perfectly. Highly recommended.

Amazing small business. Had an issue with my pump and he was able to fix in a timely manner. Also…read moregave me some nice recommendations on how to keep my pool clean. Thank you!

Jp brought my pool back to life. Green to clean in three days…read more Kids love the pool and the wife loves the jacuzzi. Thank you JP

If you need a candid, no-nonsense, and knowledgeable person for pool service, Marco Giuliano is…read moreyour man. A week ago, I was looking for pool equipment service and repair and found Marco. He came out to assess the issue and determined there were two things (pipe leak and pool heater requiring service) that needed service and/or repair. He explained he could repair the leak but not the heater due to the complexity involved . Instead, he preferred to pass and have someone who can take care of both so that I don't have deal with two parties and be able to get a price break if one person/company handled the job. I was pleasantly surprised. Next, he suggested a trustworthy, local (for me) company in Arcadia he'd like to refer and will send me the information. Within 10-15 minutes, I get a text from him sharing that he made a call to the owner, described the issues found, and confirmed they can handle both. All I needed to do was call and schedule the service. All of it was done within a week. I would've gladly given Marco the job simply based on one thing - Putting the client's best interest in mind FIRST. That is rare to come by nowadays based on the companies I've dealt with in the last few months. Regardless, I wouldn't have able to get this done within a week if it weren't for Marco's first-class service and connections. I was impressed by Marco's professionalism, candidness, and simplicity of communicating with him. He was not only knowledgeable about anything pool-related but also resourceful as demonstrated in working with the company he recommended. Therefore, if you have any pool-related needs, you need to reach out to Marco. You won't regret it! He can either do it or refer you to someone who can!

I have had a swimming pool for more than 30 years and no one has kept the pool water or the pool as…read morewell as Marco at Giuliano's Pool Service. Always there when needed, always there on the correct day. The water is always clear and sparkling, It could not be better. Highly recommended service!!!

* Unwelcoming atmosphere. * Needed help finding one item…read moreand the employee I asked was rude and not helpful. * Won't ever be back because of the terrible customer service.

I have been using their pool clean service for a year. About 10 days ago, I scheduled a pool leak…read moreinspection with them. I took time off work to be home for the appointment. On the day of the inspection Mike (appears to be the head of the repairing team) called to say the technician was sick and could not come. While things happen, there was no apology -- only that he didn't want to "waste my time," even though my whole day had already been disrupted. In addition, I don't understand why the inspection/repair team could not perform the promised service simply because one technician was unavailable. This is not a one-person company, and you would expect reasonable backup arrangements in place. Last-minute cancellation with no apology shows little respect for a customer's time. I hope the company will respond and demonstrate accountability by offering a prompt, reliable rescheduled appointment and appropriate consideration for the inconvenience. I would like to see how they make this right.

Short version: Brian was super knowledgable, on time, prompt communication, and did everything on…read moretime and on price. I highly recommend. Details: I wanted to upgrade my system with all the latest automation and lighting. Also, I had a malfunctioning salt cell that my weekly pool tech could not figure out. I contacted Brian via the website and received a quick text that same day to setup a meeting. He quickly got the salt cell replacement going under warranty (no cost to me!) and spec'd out an automation setup. That night, received the quote with a timeline to get the parts/ installation. Price was right. Brian got everything installed and running very quickly (and on time) and was super communicative / timely throughout the process. I also liked that he was able to set a time for a meeting, not a half day time window like so many do (and fail to meet). It was a breath of fresh air having someone promptly call you back, setup meeting times and meet them, do the work as promised and on time. It's the way it should be! I'll definitely use Brian again.

Is very professional and know what he is doing. Usually he checks all the chemicals in the pool,…read moreWe are very satisfy for the care.

EDIT #2: I am very pleased to up my review to 5 stars. The…read moreowner of Way To Go Builders, Jonathan, immediately contacted me and assigned Project Manager Ben to my issue. I had a crew out to my house the very next day. They removed the entire step and used all new composite material. There is no paint that will peel, no splits in wood. Spacing of the planks is perfect. I would absolutely hire them again. EDITED TO NOTE, I HAVE BEEN CONTACTED BY THE COMPANY. THEY ARE VERY WILLING TO CORRECT THE ISSUES. I AM PLEASED ABOUT THAT. I WILL UPDATE FURTHER WHEN THIS HAPPENS. I spent approximately $75,000 with this company. The paving job was the main job. Front, driveway and backyard. They did an awesome job on the pavers. The small job was to add a wooden step around an existing wood deck. This is where everything fell apart. The planks were laid at different distances apart. The paint bubbled in numerous places. The Redwood they said they used, has split down the center of some pieces. Josef was responsive to my complaints and sent out the worker to repair. This happened 3 times. He repaired the wood cracks with "bondo". There are so many layers of paint, it's peeling off. I gave this company one year and 3 attempts to make this step look as it should. It's now been almost 1.5 years and now it's time to let the world know...DO NOT HIRE WAY TO GO BUILDERS for any wood projects. You will be wasting your money. I'm attaching pictures.

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

Tony and his team was excellent. Communication was great and price was fair. Found and fixed the…read moreissue efficiently. Will definitely be reaching back out for any pool related repairs in the future

Top notch and would highly recommend!…read more I am so glad to have found Baccaro pools. I was looking for someone to replace our pool skimmer and was in a bit of a rush bc we were also replacing our deck at the same time. My main objective was to get the skimmer done before we were set to pour concrete. Thankfully Tony was able to fit us in and had his guys come first thing Monday morning. What I appreciated about the entire process was the constant communication and follow up that Tony provided. Even though our job was not a big project or would take only a day or two he was onsite checking to see how things were going and keeping me informed. He also kindly included a fix for our pool coping that was not part of the skimmer replacement but he went ahead and did it anyways because he wanted to make sure we were happy. I am really happy with the end result. His workers were respectful, paid attention to the details, and did not rush through the job. They also cleaned up after themselves when they finished. Tony's rate was also reasonable compared to others that I had called. He had the best pricing amongst those the other quotes I got. I appreciated that because he was not trying to price gouge me even knowing we were short on time. Other people I called were taking advantage seeing how little time I had. If you have any pool projects I highly recommend Baccaro pools.

Jonathan has cared for our pool for years now. He is very professional and just an overall great…read morehuman being. I would highly recommend him in any capacity. He is honest, fair, and reliable.

Johnathan and team have been great to work with. He is honest, consistent, and very knowledgeable…read moreabout the various aspects and technologies. Our pool and equipment is in top working order and any concerns have been addressed at the onset to prevent catastrophic failures or additional expenses.

Be careful, they tried to bill me for months for services that they never rendered. I hired a new…read morecompany because I felt like they were billing for services that they were rendering. I removed the key from the lock box, removing access. All gates were locked tight, 60 days had passed, and they had not been paid yet; they were unable to get to the pool. REALLY. If you are using them, you may want to have a camera near the pool equipment to make sure they really are coming when they bill you. Unfortunate for sure, I hope my experience is isolated.

Danny and his crew did an amazing job of transforming our heavily stained white plaster pool back…read moreinto its old white clean self with an acid wash. Careful and thorough, I would totally recommend these guys. Very knowledgeable and happy to discuss all aspects of keeping the pool in great condition. We even took them on to maintain the pool too!

Amazing Pool Service! I couldn't be happier with the pool…read moreservice at my home. The team is professional, on time, and incredibly thorough. They take the time to clean every detail of the pool, balanced the chemicals perfectly, and make sure the water is crystal clear before they leave. What really stood out was their attention to detail and how respectful they are of my property. They explain what they are doing, gave helpful maintenance tips, and made the whole process easy and stress-free. My pool has honestly never looked better--sparkling, clean, and ready to enjoy! They also added the new beautiful lighting on the pool. If you're looking for reliable, high-quality pool service, I highly recommend them. Great work and excellent customer service!

John is so professional, responsive and delivers quality work. He did restoration and the job was…read morejust fantastic. The pool has not been used for years and has accumulated algae and they turned it to a crystal blue water!