David and his guys were great to work with on getting a new pool heater! They were always available…read moreto answer all of my questions! They quickly installed my heater so that we could enjoy our spa again! Yay West Coast Pools! Thank you!! Dana & Otto

West Coast Pool Service and Repair recently replaced my pool pump after the old one stopped…read moreworking. They weren't the cheapest quote I received, but they were right in the middle and were the only licensed pool repair service among the companies I considered. They were responsive to my questions throughout the process, and the installer was efficient, professional, and had the new pump installed quickly. Overall, I'm very happy with the work and the experience. Would I hire them again? I hope I don't need to anytime soon...but if I do, I would definitely call them again.

Amazing small business. Had an issue with my pump and he was able to fix in a timely manner. Also…read moregave me some nice recommendations on how to keep my pool clean. Thank you!

Jp brought my pool back to life. Green to clean in three days…read more Kids love the pool and the wife loves the jacuzzi. Thank you JP

Great service and quick responsiveness. So helpful and wonderful helping me with my pool issue…read more Thank you very very muchfor you help and kindness.

If you need a candid, no-nonsense, and knowledgeable person for pool service, Marco Giuliano is…read moreyour man. A week ago, I was looking for pool equipment service and repair and found Marco. He came out to assess the issue and determined there were two things (pipe leak and pool heater requiring service) that needed service and/or repair. He explained he could repair the leak but not the heater due to the complexity involved . Instead, he preferred to pass and have someone who can take care of both so that I don't have deal with two parties and be able to get a price break if one person/company handled the job. I was pleasantly surprised. Next, he suggested a trustworthy, local (for me) company in Arcadia he'd like to refer and will send me the information. Within 10-15 minutes, I get a text from him sharing that he made a call to the owner, described the issues found, and confirmed they can handle both. All I needed to do was call and schedule the service. All of it was done within a week. I would've gladly given Marco the job simply based on one thing - Putting the client's best interest in mind FIRST. That is rare to come by nowadays based on the companies I've dealt with in the last few months. Regardless, I wouldn't have able to get this done within a week if it weren't for Marco's first-class service and connections. I was impressed by Marco's professionalism, candidness, and simplicity of communicating with him. He was not only knowledgeable about anything pool-related but also resourceful as demonstrated in working with the company he recommended. Therefore, if you have any pool-related needs, you need to reach out to Marco. You won't regret it! He can either do it or refer you to someone who can!

These guys know their stuff. They are helpful if you have a question and reliable if you have a…read morerepair.

* Unwelcoming atmosphere. * Needed help finding one item…read moreand the employee I asked was rude and not helpful. * Won't ever be back because of the terrible customer service.

Brian did an excellent job installing my new pool pump. He was responsive from the start, showed up…read moreright on time, and was very knowledgeable. He made some great suggestions on relocating my pump and filter and made sure everything was installed correctly. The whole process was smooth, professional, and the pump is working great. I would definitely recommend him to anyone looking for reliable pool related services.

Short version: Brian was super knowledgable, on time, prompt communication, and did everything on…read moretime and on price. I highly recommend. Details: I wanted to upgrade my system with all the latest automation and lighting. Also, I had a malfunctioning salt cell that my weekly pool tech could not figure out. I contacted Brian via the website and received a quick text that same day to setup a meeting. He quickly got the salt cell replacement going under warranty (no cost to me!) and spec'd out an automation setup. That night, received the quote with a timeline to get the parts/ installation. Price was right. Brian got everything installed and running very quickly (and on time) and was super communicative / timely throughout the process. I also liked that he was able to set a time for a meeting, not a half day time window like so many do (and fail to meet). It was a breath of fresh air having someone promptly call you back, setup meeting times and meet them, do the work as promised and on time. It's the way it should be! I'll definitely use Brian again.

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

Way to Go Builders revamped our driveway, replastered our pool and built for us a stunning bench…read moreand fire pit. We enjoyed working with their creative team to design a space for us; Gadi and his crew were professional, knowledgable, kind and available. Way to go brought our vision to life in a timely fashion and for that we are very grateful.

I am so happy I called Baccaro to resolve my pool pump priming issues…read more Tony methodically deduced potential problems one by one! Finally, he determined cause to be leak at three way valve. Tony removed and replaced rubber products on said valve. Good News, pump primed and ran like a champ! Saved me big bucks by repairing antiquated valve by not replacing it!!! Thank you very much Sir!! Highly recommend using Baccaro!!

5 Stars -- Baccaro Pools Delivered Perfection! We just…read morecompleted a full Remodeled pool project with Baccaro Pools and we couldn't be more impressed. From the initial consultation to the final walkthrough, everything was handled with the highest level of professionalism and care. The mini-pebble tech with abalone shell finished pool is stunning -- beautiful coping design, flawless tile work, perfect equipment installation, and it feels like a true backyard resort. We have not felt like we could open our back doors when company was over due to the lack of an exciting and entertaining space for 15 years. Special thanks to Tony Baccaro, the owner -- Tony's personal attention and dedication to quality made all the difference. He truly stands behind his work and it shows in every detail. We also can't say enough good things about Job Manager Keith McChesney. Keith was phenomenal -- responsive, detail-oriented, proactive, and always a pleasure to work with. He kept the project on track and made sure we were happy every step of the way. The entire crew was courteous, hardworking, and left our yard clean every single day. The project was completed on time and the result is better than we imagined. Baccaro Pools is a first-class company with first-class people. If you want a pool built right the first time or have an outdated pool that needs a remodeled , call these guys. We are beyond satisfied and now use them as our weekly pool service company as well. Thank you Tony and Keith -- you two made this whole experience fantastic along with your whole team!

Jonathan has cared for our pool for years now. He is very professional and just an overall great…read morehuman being. I would highly recommend him in any capacity. He is honest, fair, and reliable.

Johnathan and team have been great to work with. He is honest, consistent, and very knowledgeable…read moreabout the various aspects and technologies. Our pool and equipment is in top working order and any concerns have been addressed at the onset to prevent catastrophic failures or additional expenses.

Be careful, they tried to bill me for months for services that they never rendered. I hired a new…read morecompany because I felt like they were billing for services that they were rendering. I removed the key from the lock box, removing access. All gates were locked tight, 60 days had passed, and they had not been paid yet; they were unable to get to the pool. REALLY. If you are using them, you may want to have a camera near the pool equipment to make sure they really are coming when they bill you. Unfortunate for sure, I hope my experience is isolated.

Danny and his crew did an amazing job of transforming our heavily stained white plaster pool back…read moreinto its old white clean self with an acid wash. Careful and thorough, I would totally recommend these guys. Very knowledgeable and happy to discuss all aspects of keeping the pool in great condition. We even took them on to maintain the pool too!

Johnny and his team have been maintaining our pool for the last 2 years. We used Johnny to also…read moredemo and reline our pool with great results. After the eaton fire his team drained and restored it which was no easy task, and we took the opportunity to also have them convert it to a saltwater pool which is way better. I'd highly recommend them to anyone in Pasadena looking for anything from regular upkeep to larger renovations.

Amazing Pool Service! I couldn't be happier with the pool…read moreservice at my home. The team is professional, on time, and incredibly thorough. They take the time to clean every detail of the pool, balanced the chemicals perfectly, and make sure the water is crystal clear before they leave. What really stood out was their attention to detail and how respectful they are of my property. They explain what they are doing, gave helpful maintenance tips, and made the whole process easy and stress-free. My pool has honestly never looked better--sparkling, clean, and ready to enjoy! They also added the new beautiful lighting on the pool. If you're looking for reliable, high-quality pool service, I highly recommend them. Great work and excellent customer service!