When I arrived, a staff member explained the different wash options. I chose the basic package for…read more$39.99, and it felt like a good value for what was included. They did a thorough job vacuuming and cleaning the interior, then the car went through the automatic exterior wash. Afterward, three team members wiped down the car, giving it a nice finishing touch. I took a moment to look everything over and noticed a little debris left in the trunk. When I mentioned it, one of the staff quickly took care of it. As I was getting ready to leave, I made sure to tip each of the team members for their hard work.

The place was great, good coffee, pretty good system, and they cleaned my car well. Unfortunately…read moreI got a crack in my windshield. I've been to a ton of auto car washes before and have never had this happen . Sad I can't go back.

Great communication. Thorough cleaning. My car is sparkling. Thank you Naim, great job!read more

Jesus did an amazing job with my car. He arrived promptly and was thorough in his cleaning…read more Wiping down the garage floor afterwards was the cherry on top. Thank you!

Great communication and great service from Carlos and the team. I messaged ahead through Yelp, and…read morethe team communicated with me through the app and over text-- very responsive and clear. I came in with a big problem-- my niece vomited up a fish sandwich in the back seat, leaving stains and an odor that lingered after my best efforts to clean it up. Carlos was very honest and upfront with me-- the fish/vomit combo is among the hardest smells to remedy, so he could make a best effort but could not guarantee the result. He did not in any way pressure me or attempt to oversell what he could accomplish. He executed a repeated deep treatment and extraction process plus full interior detail, and I picked the car up the next day to find it in better condition than it has been since it came off the lot. And the offending lingering odor and stains are completely gone! I'm very happy with the price paid for the value of the service I received. Excellent service, communication, and results from Carlos and everyone on the team at every step of the experience, start to finish.

Clear and detailed explanations of the services, responses are always timely and polite, and…read moreoverall communication is SUPER helpful! Very much appreciated

My detailer appointment at another spot was canceled without any advance warning ("jury duty" when…read moreI called to double check) and I had to hustle to find one nearby that had a lift and could do the undercarriage. Called to see if it was possible and when I drove over I got a solid price from a very clean looking shop. Good communicators and car looks new after a heavy mudding from the playa. Underpromise, over deliver. Would come back again, they care about quality work.

WOW!! They definitely live up to their name. My car is looking BEAUTIFUL!! Albert did a amazing job…read moreon my car. The price i paid was a great deal. They have a great lounge to wait in while your car is being washed. They have coffee, foosball, and TV to watch anything you want. I will definitely bring my car back .

First of all I just want to say I have been taking both of my BMWS to this car wash for a couple of…read moreyears, living in the city there is no options for car wash besides this location and two others. Their wash is ALWAYS inconsistent, one wash might good and the other times, 80% of the time the car is poorly washed all around, I would have to clean up the car myself after their service. THIS time is was my absolute final time to ever take my car here. They cracked my windshield during the wash , they didn't call me when this happened, instead the staff that washed my car today completely acted like it wasn't them, acted like nothing happened and hoping I would NOT notice a HUGE crack in my windshield that on my 100k car. Beyond frustrating and aggravating how the staff handled it, they made me fill out a "claim" form that looks like it came from a public library typed by a 1st grader . I wasn't giving a solution or any resolutions, all they said we will contact you when we "know more". I asked to see the cameras, which of course they didn't show. Instead they tried to feed me a possibility this might have happened else where, but it didn't, the car was perfectly fine before this wash. If you have a valuable expensive vehicle DO NOT take your car here! I assure you it's not worth your money or the possibility of them damaging the exterior of the car. Anyone who needs a car wash referral I will be happy to provide it! I would give this place a -5 * if I could. Charging people absurd amount of money for half ass job, for inconsistent washes, very possible damage that might occur is absolutely shameless. This place needs to be handled by a different management and staff who actually know what they are doing and caring about customers and taking responsibility for the damages they caused!!!

Zero stars if I could. $20 for just a vacuum, asked about them actually wiping anything and they…read moreacted liked they forgot. Total rip off

Came here because my car hasn't been washed in a year. I got the middle package that included wheel…read moreand scent plus the vacuum and wash. I asked how long it would be and the guy said 40 min. I went to find lunch and came back and the car is ready. I gave a small tip to the guy. I think it was around $48. This isn't bad considering there are car wash services that come to your house and want to charge $200.

I am equally confused by the negative reviews, I really appreciate having a place in the city that…read moredoes a solid job at cleaning my car. I feel very secure knowing my car will be clean at a good price. I've gone through "automatic" car washes, and in the Bay Area the price is just as much if not more for a basic wash, and the quality isn't as good. I recommend Auto City Car Wash!

Amazing car wash with decent prices. The vacuum is self serve, then you roll your car through the…read morecar wash and the tenants are super friendly and like I said it's a great price. Much better than other locations in the city.

The people who work at Shine-n-Seal are hard working and deserve more tips…read more I have a monthly membership for over a year and machinery is rarely 100% operational and it's getting worse. Half the brushes aren't working most of the time. Today, the rinse isn't working! I talked to the staff about it and they said there is nothing they can do. Management won't let them close, even though they know the rinse isn't working. That's sucky, at best.

The heads don't clean, and when I say heads, I mean, the vacuum heads are cumbersome and wide they…read morewon't fit down in any cracks. This dry vac does offer a decent /good capacity to suck things up in it and it runs for a good five minutes. $3 tokens paid in cash at kiosk self serve.

Horrible service doesn't accept any cards Don't recommend…read morethis car wash. Don't spend your time for nothing

This isn't a traditional moving track car wash, u follow the instructions on pulling in - a movable…read moremachine goes around the vehicle. No attendant at the front to lead you or pre-spray your car, receipt printing machine not working. I bought the most expensive procedure ($16.99) and left with my car looking worse - residue from the machine, watermarks from inadequate drying (in the right position, followed the lights). I wish that I had just used a diy coin pressure washer and this point bc I ended up trying to scrub it off with the free towel you get. Would not come again

Terrible management…read more Someone stole my car wash because they were parked in front of me and entered the wash without paying (so the machine took my car wash and gave it to them) The manager accused me of lying, as if anybody would lie about a $17 car wash. I drive a Mercedes, I clearly have $17 to spare on a car wash. 0/10, do not recommend.

Got a standard wash for $27 + tip. It's a one-man operation but he really locks in and doesn't miss…read morea spot. Quality and as clean as I could I have hoped for. Location is convenient with a lot of things to walk to while you wait.

I have taken my vehicles to the Castro Car Wash often. The staff is attentive and respectful to…read moreus seniors, which is always a plus. They are pricy, yet efficient. Located in the Castro & Market area, their expenses must be high. Good place to bring a book if you want to wait, and/or discover the neighborhood, try the local restaurants, and enjoy its. people.