Do not buy from here. I purchased 2 non-refundable vouchers for a Plant Nite in Saskatoon. I have…read morebeen trying to use these vouchers for 3 months but it seems as though they do not offer plant nites in my city anymore even they they advertised to me that they did. Now I am stuck with 2 vouchers that are useless unless I travel to another city since they arent offering plant nites here. I contacted customers service and they told me "we are looking to add more events soon, stay tuned". Well considering my couches expire in a month after trying to use them for 3 months I basically wasted my money.

I took my machine here for repairs, and they contacted me within the time frame saying it was…read morefixed. I went back and picked it up, took it home, and immediately upon trying it found that it still didn't work. Took it back again, they claimed to repair it again, and AGAIN brought it home to find it was not in working order. Took it back a 3rd time, this time they admitted their repair guy clearly didn't know how to fix it and called in a different person to look at it, and it was finally fixed. It's in working order but they were not able to tell me what was done to fix it or what the problem had been so I have no way of avoiding the same problem. Weeks of not having a working machine and having to drive across the city multiple times for shoddy service. Their standard repair guy also adjusted my tension settings to the auto-tension with each time I brought it in and I kept telling him not to, as my machine functions best at a higher tension. I even demonstrated this to one of the floor staff and she agreed with me. So don't go here for tension adjustments because they will give you a big bill to just turn the dial to the auto setting regardless of whether it works better there or not. Unfortunately I don't know of anywhere else in Saskatoon to go for machine servicing.

From the owner: Sewing machine expertiseread more