I never thought I'd see myself giving a review to a government agency, but now that I think about…read moreit, it was a good experience. This location is not hard to find, off of S. Hamilton Road (and next to Rooster's, which is a good thing when you're finished), although parking isn't the greatest on a busy day. But that's not their fault, due to the property square footage. I entered, went to the front and entered some basic information on the electronic kiosk, then took a seat. For that place to be as heavy populated as it was, my wait was surprisingly short. To be honest, I though it was quite beautiful in there, seeing representation from so many countries, waiting to be serviced. The young lady at the window was very sweet (I have to admit, I expected someone with a very apathetic attitude) and shared a few laughs with me while she got me through the process (I had to get my social security card replaced). Plus points to the administration for implementing such an efficient system, although they almost lost a star because the security guard told me to turn my phone down (Hey, I'm watching a movie! lol), but kudos to him for doing his job. I thought it was down low enough. ;)

Their very professional great bunch staff whose very helpful resolving things take a ticket and…read morewait patiently they call it's great for community's

Easy to get help. Did not have to wait as long as I had expected. Came out completely satisfied. I…read morewould visit this location again

Surprisingly the wait time wasn't too bad (we arrived 1:30 on a Monday). Got seen within 15 minutes…read moreof arriving, and the name change process only took about 5 minutes with the marriage license.

Terri was so helpful & so kind despite the chaotic environment. She gave myself and my boyfriend…read morehelpful information to obtain a license, and vehicle registration. Give that woman a raise!!!

I had to go to a different location because they refused to serve me because they said my documents…read morewere no good but they were and I was served at the other location.

I realize that Post Offices are neither the most glamorous or tasty things to review, but if they…read moreearn their stars, they should get them. This Post Office is tucked off to the side on Orange Road near 23, and I actually missed it the first time I went, expecting a much larger and imposing building. There is ample parking space and a turn-around, which makes it easy to deposit mail into 3 different mailboxes and for folks to exit while others enter. Despite being small, this Post Office is always busy and traffic entering and exiting the narrow driveway can get a bit dicey at times. Despite the compact size and entryway, the customer service at this location earns it top marks. I was actually taken aback by level of friendliness and courtesy by all workers at this location. I've never had a bad experience and although always quite busy, the line moves quickly. Surly government workers at other locations should visit and get a little inspiration and some best practices.

Nasty customer service. Went there to renew my 11 year old daughter passport. African American and…read more Indian woman were on the counter. The male took my application and right away noticed that I have written my driver license number in the section under the line which is for the signatures. I didn't sign anything just my driver license number which I am suppose to have there anyway. He could've verified and move on but he preferred to be entertained on my expense and kept "what do they say here, can you read..." bs like this. I am a person with impaired vision, blind without my glasses. Took me long time to fill this application the day before and one thing I do not understand, whose idea was to have the drivers license info in the same section where the signatures are. It makes zero sense to me. You enter all this other personal info including SSN in "normal sections", but somehow the driver license it in the section designated for the signatures. I told I don't see what he problem is you can compare and see the numbers are the same, then I will sign right in front of you. This was not satisfying to him. My wife tried to interfere and suggested filling another application but she was told to stay away "We got it". He preferred to continue the humiliation of the disabled person. No willingness to resolve the situation. Ernest, I hope some day you and your family are treated the same way you treated me and my family today.

Lots of customers and their excellent organization of customer service made the trip there not so…read moredreadful. All the staff I encountered were really nice happy people.

Nice clean facility. Polite workers, too. I needed to get a new social security card for work, and…read morethis location is conveniently located. This is a newer location; they transferred to this stand-along office building a few years ago, and the gentleman helping me said it's easier access compared with their address by River Valley Mall. You walk in, fill out your info and reason for visit on the touchscreen kiosk, and it spits out a receipt with your number to be called. I was in and out of there in less than 10 minutes! Plenty of free parking, so my stop in was efficient.