Where can you take your European vehicle, namely a Mercedes Benz and not get ripped off (as a…read morewoman)? I have had a few horrific experiences previously. Cook European impressed me with honest, friendly, straight-up communication that other garages (normally) fail at terribly. Recently my car broke down and needed to be towed to a nearby garage for repair. The vehicle needed to be diagnosed to determine the fault. The garage where originally towed advised it would be 3 weeks wait before they could repair! What a joke! So I arranged re-towing through Cook European who were just brilliant. They advised fault within 2 hours, and had the repair completed in 24hours. Just incredible, efficient, one-stop service that I will continue to acquaint for further work. Highly recommend to all European road-users: Mercedes Benz or otherwise!

Great costumer service.I am very happy with the way they looked after me and my car!Keep up the…read moregood work!:-) I will definitely be back! Thank you so much! :-)

The first time I went to this mechanic I was yelled at, abused and threatened. Lucky for them they…read morehave changed owners as well as staff and the last time I went there to get something fixed up on my car, I received fantastic service at a really good price. I didn't feel they took advantage of my lack of mechanical knowledge, and they did the job in record time too, and I've never had a problem with that part since, which is helpful. The staff is really nice and when I told them about my last experience, they were mortified. Happily go back there for my next repair job.

EXCELLENT- good company to deal with. I can totally recommend them…read more Friendly, Effecient, honest and very helpful C.L.

We have been getting our car serviced and repaired at Sparg's for years and generally been…read moresatisfied with their work. However on our most recent repair, Sparg's installed an incorrect part and this became apparent later. Sparg's rectified this problem but charged us a substantially higher amount for the re-do work and additional labour not taking into account that we had paid for the initial 'incorrect' work and that it was their mistake. When this was questioned, Chris was extremely rude and aggressive and even refused to discuss the matter or explain their charges to us. We made independent enquiries about the cost of the part and Sparg's had marked up their price by over 50% from cost price! Additionally, when our car was on their premises for weeks awaiting repair, an external part of the car was broken. Sparg's refused to accept responsibility of the broken part despite it being on their premises and under their care. We have had very poor service from Sparg's and of course will not be returning to them. If you choose to go to Sparg's, we recommend that you question their prices as they clearly mark up their prices excessively which is a breach of the Consumers' Guarantees Act. Additionally, the manner in which Sparg's dealt with our complaint was appalling! Customers have a right to know what has been done to their car. Additionally we suggest that you check your invoices carefully. We have discovered several mistakes looking back and been overcharged, but Sparg's has refused to refund our money. A good mechanic is hard to find and Sparg's is certainly not one of them. We strongly suggest that you look elsewhere to find a mechanic to carry out reliable and fair priced work with respectful customer service.

Under new ownership and what a dream team, mechanic Dan and his partner (who's in on Saturday) have…read morewhat it takes to bring this business back to the thriving local automotive mechanic workshop it was a few years back. Dan's got loads of mechanic experience and I definitely felt my car was in great hands when I dropped it in for a service. Dan gave me a thorough breakdown of what I could expect price wise and was definitely fair. They do everything from WOFs to full servicing, I'm spreading the word in my patch.

RIPPED OFF!!!!! I…read morepurchased a car from Terry recently which was a complete lemon.he promised there was nothing wrong with it but when I took it for a new WOF they told me its a write off and the floor / side pillar is completely rusted out and someone has taken time to hide it. Should have failed its last 2 warrents but when he looked up on the system who had issued them it was blank. Someone had purposely faked the warrent then hidden their identity.. When I asked Terry about it he made up some story about selling it for a friend. Couldn't give me the friends name or number though.