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Westport Physical Therapy

5.0 (3 reviews)
Closed • Closed

Services - Westport Physical Therapy

Personal training

Physical therapy

Therapeutic massage

Westport Physical Therapy Photos

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7 years ago

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Retro Fitness

Retro Fitness

4.1(48 reviews)
37.2 mi

This Retro Fitness in Fort Lee is hands-down the best gym in the area. The equipment is always…read moreclean and actually works--you won't find "out of order" signs sitting on machines for weeks here. The owners are great people who are always around and friendly. Most importantly, they actually listen to feedback and make improvements based on what members say. It's a professional, well-run spot that's worth the membership.

For me, the great thing about this gym was always how close it was to my house. Recently, however,…read morethe facility experienced flooding that caused significant water damage, and the way the situation was handled has been extremely frustrating. Personally, I never received an email explaining how memberships would be handled during the closure, although I know some members did. Most of the updates I received were through social media. We were told we could use nearby locations while they worked on reopening. If you live in the Fort Lee area, you know there aren't many gyms around, and there are even fewer Retro Fitness locations nearby. I ended up driving over 20 minutes just to get to another location. I work out 6-7 times a week, so this became very inconvenient very quickly. While going to other gyms, I kept running into other members and hearing the same rumors--that the owner was waiting for the insurance payout and planning to sell the gym. Because updates were vague and inconsistent, I decided to email for clarification. I will say that the manager, Janee, has always been great--attentive, responsive, and helpful whenever I had questions. The issue seems to be more with ownership and the lack of customer-focused communication. My membership was frozen for a while when the flooding first happened because I was away, and they were helpful with that. However, once I returned and started going to other locations, I realized those gyms were cleaner, had better equipment, and overall provided a better experience. When I heard that the Fort Lee location was planning to reopen on March 11th but with limited machines and reduced space in what is already a small gym, I decided to request a refund for the remaining time on my membership. I paid for my membership in full, and it doesn't seem fair that members are expected to pay for what will essentially be half a gym while repairs continue. I completely understand that flooding is not their fault, and unexpected things happen. However, the lack of clear communication and the refusal to offer reasonable reimbursement options to members who paid upfront feels very customer-unfriendly. It's disappointing because this gym had the potential to be a great neighborhood spot. Unfortunately, the way this situation has been handled has left a lot of members frustrated. They did offer to give me a one month reimbursed of $24.99, I guess that is more than enough to the owner.

Photos
Retro Fitness - Great Zumba class.

Great Zumba class.

Retro Fitness - These weights aren't going to lift themselves... it's Sama Showtime, baby!

These weights aren't going to lift themselves... it's Sama Showtime, baby!

Retro Fitness

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Retro Fitness - New benches and squat racks!

Retro Fitness

3.8(75 reviews)
42.2 mi
•$

Some of the nicest people work at Retro Fitness on polity dr…read more Andrew ,Sam, Santos are very friendly and knowledgeable about all the equipment. They get to know the members by their first name. Angelica does a fantastic job of cleaning all the machines making sure there aren't any germs for the members.she is always cleaning the floor and I feel safe working put there because of her. GREAT JOB EVERYONE!!!!!!

DECEPTIVE BILLING PRACTICES -- BE CAREFUL BEFORE SIGNING ANY AGREEMENT…read more After years of being a loyal member with no issues, I was suddenly charged an additional $19.50 fee with no notice or explanation. When I asked about it, I was told it was a "glitch in the system" that overcharges customers -- but that I'd need to talk to the manager to resolve it. To prevent future problems, I even put a new card on file. Before following up, I contacted my bank (Chase), and they confirmed there was no reason my recurring payment -- successfully processed more than 28 times -- should have declined. When I spoke with the manager (Andrew), he gave multiple conflicting explanations: first a system glitch, then a bank issue, then a declined card, and finally said he had no control because billing is through ABC Financial. When I asked how the issue would be fixed, I received no clear answer or solution. Instead, the manager became aggressive and ended the conversation by yelling: "GET THE F*** OUT, IT'S TOO EARLY FOR YOUR BULL****." Immediately, I asked again to speak with the owner or anyone capable of addressing the situation. I even reached out through social media. After one month, radio silence. Today, I received another notice: my card supposedly "did not go through," and there is no a $9.50 late fee and another $19.50 charge added on top. I'm genuinely disappointed. If the business needs to raise prices, be honest about it -- don't hide behind deceptive billing practices or "system glitches." I enjoyed being a member, but I can't support a company that refuses accountability, overcharges loyal customers, and treats them disrespectfully.

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Retro Fitness
Retro Fitness
Retro Fitness

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Empire Nutrition Bellmore - Grab and go meal prep. Eating right has never been so easy!

Empire Nutrition Bellmore

4.5(19 reviews)
34.5 mi
•$$

Lots of good products, nice place and clean. Definitely don't recommend shakes... they put in…read moreproper supplements then add too much ice and water so it ends up being more then the cup will hold (50% plus more) so rather then give it to you in another cup it gets washed down the drain... so you aren't getting the protein or other supps you paid for (in reference to Onyx location)... this is not a one time occurrence... just how they operate. They also have a rewards program they don't let you use.

This place is securely situated in the middle of the pack of the many meal preparation businesses…read moreon Long Island. Here's why: Food: tasty and healthful entrees. Pancakes are tasty; salmon was better than the chicken. And green beans are adjacent to everything (glad I eat 'em; if you don't you'll be in trouble). Portions: sufficient; leaves you a little hungry, which is how we all need to be when we are trying to maintain good health and diet. Value: not great; they pale in comparison with Healthy Meals Direct, even with their "special" of Buy 3 get one "free." Selection: again not too good. I mean, HMD has just too many choices; but this place has just two shelves in two horizontal refrigerators. Easy to choose just two dinners and two breakfasts to sample. The Highlight: the small muffins; I had the blueberry. I mean WOW! They had me licking my fingers and the container. So delicious. Hopefully the calorie counts are accurate; I don't think HMD can be trusted with theirs.

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Empire Nutrition Bellmore - The best bowls around made to your liking!

The best bowls around made to your liking!

Empire Nutrition Bellmore - Our specialty Reese's Bowl

Our specialty Reese's Bowl

Empire Nutrition Bellmore

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Westport Physical Therapy - physicaltherapy - Updated May 2026

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