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    Weston Auto Gallery

    3.8 (20 reviews)
    Open 8:00 am - 6:00 pm

    Services - Weston Auto Gallery

    Auto engine repair

    Auto exhaust repair

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    Review Highlights - Weston Auto Gallery

    Tony was easy to work with and we sat in the waiting room and watched the Olympics while he did the paperwork.

    Mentioned in 4 reviews

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    Fort Collins Dodge Chrysler Jeep Ram

    Fort Collins Dodge Chrysler Jeep Ram

    2.3
    (73 reviews)

    I've had a lot of problems with the service department at this dealership over the years. Off the…read moretop of my head, scratching the paint on my pristine 1997 Viper and cancelling the lifetime warranty on my 2012 Durango without even explaining what was happening or why - literally just handing me a check - are examples. But I never wrote a review, I just tried to work it out directly. Currently, I've exhausted "working it out directly" the problem of a factory defect in my $75,388.42 Durango. Apparently neither the 3 year/36000 mile factory warranty, nor the $6986 extended warranty will cover it. Their claim is that I put cracks on the inside of the taillight and warped it (see photos). "Wear and tear" they say. Yeah, right - it would take an almost magical impact to warp the taillight plastic and fracture the inside without so much as a scratch on any of the surrounding paint. I have tried to work this all the way from the service desk people to the general manager Nick Weir. Do you want to buy a vehicle from dealer where they won't fix legitimate factory defects, and even when they do, it takes a fight just to get them to do the right thing?

    I have completed three transactions with Fort Collins Dodge Jeep Ram, which makes this experience…read moreeven more disappointing. This is regarding a 21' Ram 1500 that was purchased new. I bought an extended warranty 3 years ago through this dealership. The truck misfired and had an exhaust leak. I had my truck towed in on March 3rd, 2026 and was told the repair was not major and should be completed within about a week. I made it clear I rely on my vehicle for business and needed to stay mobile but was assured it wouldn't be long, so I got a rental through Hertz. I still have the rental (3/24) Communication has been extremely poor. I can never get a straight answer. I have sent over 35 emails and had to call more than 20 times just to get updates. I also had to ask over five times just to receive an itemized breakdown of the repairs. After finally reviewing the estimate, I noticed what appears to be overlapping labor charges for tear-down and diagnostic work on top of the main repair, which raised additional concerns. My guess is they are not compensated through warranty, so they created enough charges so I will need to come out of pocket to cover their labor. The final estimate came in at nearly $7,000, while the warranty only covered $3,500. The warranty covers rental costs but was maxed out, so the rental will be out of pocket. The warranty company later offered an additional $1,000 and only $400 toward the rental, which still leaves a significant out-of-pocket cost. The salesman had told me there would be no out of pocket costs other than a deductible. I was only provided a partial warranty document at the time of sale, and the dealership later confirmed they also only had the declaration page on file as well and not the full contract. "Since only the first page was saved in the deal, I logged into the Alpha warranty site to download a copy. I re-scanned the copy now and replaced the declaration page with the originally signed document" I was also told the salesperson involved is no longer with the company due to issues with contracts. Instead of acknowledging that the salesman made a mistake, I was instead told "It was just you and him in the room, so it's hearsay" The GM took no responsibility or accountability for his former employee. To say I am upset would be a complete understatement! 21 days without a vehicle and from what I've been told there's still no completion date in sight?! What is going on here? Poor communication, constant excuses and unethical practices. This place is a money pit. I would avoid it at all cost!

    Ken Garff Ford Ft. Collins

    Ken Garff Ford Ft. Collins

    2.0
    (192 reviews)

    Came here to get an oil change an a wheel balance on a trip from California to Washington, DC. This…read moreis my second time here!!! I stopped by driving from DC to Cali in 2021. I hope they stop my car from shaking when it excels over 85 mph!!!! I just love Cheyenne, Wyoming. The people are friendly, kind, and it's small city but big livin. Something like that...

    1 year ago my 2020 ranger had cam phaser issues. 53k miles. The service dept told me I didn't…read morechanged my oil. This offended me greatly as I do change my oil. These guys take 3 hours to do an oil change. There was about 3 oil changes I couldn't prove with paperwork so they will not cover. The next thing they told me "well we've sent pictures to ford so you can't try to warranty anywhere else and if your truck blows up when you get it back, it's not covered. We can only put in a new engine. I couldn't believe how bad I was treated. I've spent the last year cleaning my engine with Seafoam. It's running better but still not acceptable so I decide to give it another try. Talked to Gary the service manager. He seemed to want to take a look. unfortunately he was gone the next 2 days, I called to see what they found out and was told "we're here to make money!" I told him that this was BS and I've bought my last ford. He responded with "ok cool". Worst service dept I've ever dealt with! I going to pickup my truck today and will be talking to the GM. I hope he cares about the customer

    Fort Collins Nissan

    Fort Collins Nissan

    2.9
    (34 reviews)

    I did not buy a car here but I stopped one night right at close and was helped by Drew and Pat. I…read moredidn't realize the vehicle I went to look at was a manual transmission and my daughter can't (wouldn't if she could probably) drive a stick. They still went out of there way to show me a couple other options and even showed me some other cars online they could bring in. If I hadn't found the exact car my daughter was in love with at another dealership I would've easily enjoyed working with Fort Collins Nissan and Drew and Pat. They kept in touch with me and, get this, when I told them I had found another car at another dealership they couldn't have been more professional about it. When they found out it was a dealership in their family group they even offered to have it delivered to their dealership after we bought it so I wouldn't have to drive back to Greeley to pick it up. I told them that was gracious but not necessary, think about that though! Who offers that kind of service nowadays knowing full well they were getting nothing out of the deal at all. They obviously really care about the customer above the bottom line and that's rare. I will head back to them on my next vehicle purchase and definitely see what Drew and Pat have on hand. Great guys and great dealership!!!

    I wanted to wait until everything was neatly resolved before updating my glowing original review…read more But the truth is, there's been no resolution. Just a carousel of half-measures, unanswered questions, and absurdities that only escalated. Then it hit me: a review isn't about waiting for a tidy ending. It's to inform. To warn. To guide the next person toward a smarter decision. It's a Sunday night in the dead of summer and, for the second time that day, I'm stranded by my Nissan Grief (I mean Leaf). The nickname gets more accurate by the hour. In 24 hours, I've plugged into six public chargers -- six -- and still needed a tow to limp to one of them. "Road trip?" you ask. "Hardly," I reply. Unfortunately, I pulled the short straw. The car I bought had major performance issues within days. A full charge reading 187 miles gave me 28 before dying on the CO/WY border. I got it back to Fort Collins Nissan at my own expense, on my own time, my struggle alone. Less than three weeks into ownership, and still under their vaunted "3,000 mile / 30-day Limited Warranty" (emphasis on LIMITED -- it covers everything except what actually goes wrong), I was already in breakdown city. What followed was a circus of evasions, contradictions, and betrayals. My car spent 29 days disassembled in their service bay. [Now, let me be clear... I understand this isn't the norm. Fort Collins Nissan has a long list of glowing 5-star reviews, and I don't doubt that many of those customers had the experience I thought I was getting. I'm sure there's a reason people speak highly of this dealership.] All of this spiraled (despite having been inside three warranties) when this dealership claimed the battery needed for my vehicle was on "infinite backorder" (the long range battery for every Leaf since 2019 was effectively obsolete, unfixable) and that their hands were tied. That was a lie. Turns out, after much dialogue with Nissan Corporate, there might be a slight delay (like everything these days -- from eggs to airport departures), but the part does exist. It's not discontinued, and it's not on eternal backorder. They just didn't want to replace the electric motor and uphold their Used Car Limited Warranty. But wait! There's more. "The grand finale?" you ask. Read on. The Loaner (which I'll title the true story film coming out in 2027). Fort Collins Nissan gave me a 2023 Nissan Rogue while mine was being "studied." Then, after Nissan's Consumer Affairs Department explicitly told me to keep possession until resolution, Fort Collins Nissan reported it stolen. On July 22nd , 2025 at 8:54 a.m., I received an email (which I didn't even see until I bonded myself out of jail) giving me until noon the same day to return the loaner. And when the clock ran out, the cops rolled in. This led to my traumatic, humiliating arrest at gunpoint. If you know anything about Loveland/Fort Collins PD, you know exactly the type: fresh-faced academy grads, some still looking prepubescent, living out AR-15 action-hero fantasies with a permanent Call of Duty filter glued to their retinas. All of this, over a loaner vehicle I was told to hold onto while waiting on Nissan's own promised resolution. YOU CAN'T MAKE THIS S*** UP. That's right. My "customer service resolution" ended with an automogimp (she's still real pretty though). No compensation. No apology. No thank you, either. Charge: 3rd degree FELONY. Half my belongings trickled back through property and evidence. The other half vanished. Gone without a trace. Oh, and my gig work account -- deactivated. You guys suck, seriously. In the end, it wasn't the car that failed me. It was Fort Collins Nissan who promised they'd stand behind it, and didn't. And honestly? I'm still trying to understand how or why this happens. Why is it considered acceptable? Why is basic responsibility so neglected in business? BUYERS BEWARE: If you're in the market for a Nissan, I urge you: DON'T. Not at Fort Collins Nissan. Not at any Nissan. Simply turn around and leaf. Truth walks slow and steady, but it never gets lost.

    Weston Auto Gallery - car_dealers - Updated August 2026

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