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    Network Auto Source

    3.3 (14 reviews)
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    Elevations Credit Union

    Elevations Credit Union

    (15 reviews)

    I am extremely disappointed with Elevation Credit Union…read more My vehicle was repossessed yesterday, and I made a good-faith effort to immediately pay my past-due payments. Instead of working with me or offering any reasonable solution, they refused to accept my late payments and demanded the full balance -- something that is simply impossible given today's economic conditions. On top of that, communication has been very poor. Many times the bank is closed, understaffed, or does not have proper personnel available to assist customers. It is very difficult to get clear answers or timely help when you need it the most. Right now, many financial institutions are working with their customers and offering options during these difficult times. Unfortunately, that was not my experience here. I was willing and ready to resolve my account, but no opportunity was given. I expected better customer service, communication, and understanding from a credit union that claims to support its members. I would not recommend this institution or do business with them based on my experience. I will also be supporting upcoming laws in the State of Colorado that aim to bring more fairness and accountability to repossession practices, as situations like this highlight the need for better consumer protections. I hope they improve how they treat customers facing temporary hardship, because situations like this only make things worse for people trying to do the right thing.

    5 stars eleven years ago to what would now be zero if that option existed…read more I am sitting here in the lobby frustrated again because they cannot even close my account competently. A 10 minute simple transaction is taking almost an hour. I am closing all of my accounts and never coming back because of multiple problems and difficulty working with them. I gave them feedback concerning one of the problems and was assured it would never happen again - it happened again. This does not give me confidence they listen to customers. The performance does not match the hype and marquee. I liked banking here at one time but they are hard to work with. Read the fine print of anything you sign. I cannot recommend and suggest moving your money. I don't trust them and trust in a financial institution is paramount.

    Network Auto Source - autoloanproviders - Updated May 2026

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