I purchased a BMW recently with Michael Kang and he had a very good knowledge of the car. I spent…read moreoverall 3.5 hours with him and got all the answers of the vehicle prior to making the final decision. Should give a big thumbs up for the sales team of Westside BMW including Michael Banister who was very courteous and helpful in answering all my questions in the absence of Michael Kang. Thank you and keep up the good work.

Like the other 1 star reviews. customer service is shocking. Straight answers are hard to come by,…read moreno negotiations possible , they just have the bottom line in the forefront of all service so you'll pay top dollar for mechanical repairs and maintenance but leave there feeling depressed. Had a repair done under a global warranty recall, but I took it to another BMW dealership who said the car had a pending recall for the same part and proved to me that Westside did not actually replace the warranty recalled component and left my car vulnerable to catching fire!!! So all is can recommend is to go elsewhere and avoid this dealership altogether.

This would be by far the most honest car yard I've ever had the pleasure of buying a vehicle from…read more Right from the get go I knew I wanted my Landcruiser V8 100 series & these guys helped me to get it even helped change the mind of my of finance company who were trying to tell me it had too many km's for what they normally lend for. I recommend these to anyone if u want a good car sold by an honest dealership then go see The Wholesale House at Rocklea you will be sure to find an awesome vehicle

buyer beware. In summary, an independent inspection found the car should not have received a rwc in…read morethat condition. They did promise to fix everything but messed me about and seemed keen to drop me perhaps because I told them I would get my mechanic to check the repairs before purchasing. At first I thought they were great. Friendly and helpful and fully supportive of me getting an independent inspection which I was told would find nothing wrong as the car was 'great condition'. I paid the deposit and took the car to an independent mechanic for an inspection. Turned out there were several things that needed attention and the mechanic was surprised it had passed the RWC, but he said if the list of problems were addressed it would be a good car as it had been well maintained. Wholesale House took it all on board and said they'd fix the list of problems if I still wanted the car. I said yes if it passes a follow up check by my mechanic. All good. Dan would let me know when the car would be ready and it would probably take a few days. So I waited. And waited. I started to worry. Maybe the problems with the car were too great? I was trying to get it all sorted before the end of the school holidays so I messaged Dan and asked what was happening. He messaged back and said he'd check and get back to me that day. He didn't. So a couple of days later I decided to look at other cars and asked for my deposit back. he texts me explaining there was a death in the boss's family (it's a family business) and he has 'been a little stretched'. Ok now I feel bad. I leave it for a while thinking that he has a lot on his plate, while friends and family urge me to look elsewhere for a car. I'm not sure. So I give him most of the following week then call. He explains how hard it has been and said he knows they've been working on my car as he has seen it all in pieces and promises to get back to me that afternoon. He doesn't. I wait. Then a few days later message him to say I've had enough and want me deposit back. He messages straight back to say 'sure, no worries'. Then promptly puts the ad back up on carsales. I message him saying that I was disappointed that he found time straight away to relist the car but couldn't pick up the phone and tell me when the repairs would be done. he replies with more of how hard it has been for him and 'it just happened that way', no apology or effort to make amends. I'm assuming that as he could list it straight away, then repairs had been done, so I can only assume that the car would not have passed the follow up inspection by my mechanic and so they were happy to let me go.