We bought a Landrover from Brisbane 4WD specialist late last year, we found the salesman Tim to be…read morevery pleasant and accommodating of our needs, after the usual haggling we settled on a very good deal and a few days later picked up our new Landrover. Included in the deal was 12 months free servicing, we have just had it back for the second free service since purchase and again were very happy with the service and courtesy shown to us. To date our Landrover has run just fine with no major hiccups . We would have no hesitation in recommending this company and its staff to any prospective 4WD buyer.

These guys sold me a lemon, very disappointed. Bought a 20k car from them and within a year it blew…read moreup after barely driving it. Stay away from this place or risk getting ripped off.

call into Byrne Ford Kedron and chat to Byron about purchasing a vehicle , top level of customer…read moreservice, communication 100%.... every salesman made us feel welcome at this showroom... an awesome experience!!! thanks again Byron....

Very disappointing and poor treatment of clients Car was…read morebought new in 2019 from them and has only travelled about 2000 klms a year. Serviced every year by Byrne according to time instead of mileage. I have no issues with the overall 'inspection' components of the service, but had questions about what the actual service work entailed. I asked for a call back to discuss before I dropped the car in. I didn't get one and they were chasing the car the next day. I was looking to understand what a 90,000 klm / 72 month service covered (for $765 + $135 for a 'recommended' brake fluid replacement) as some components (such as a chassis tightening) wont be required when the car has only done about 12,000 klms. I got the 'I'm not a mechanic' response, yet I couldn't speak to one. When I wanted to discuss needless work (such as chassis tightening) versus what should be done (such as an oil & filter change) given the low mileage and being charged accordingly, the response I got was 'cars are meant to be driven' and that it was Ford policy to just follow the process and charge the customer for it. To me there was a complete lack of understanding of the practicalities in their approach and no desire to understand the clients position. It was just all about doing/saying they had done the work regardless of whether the car needed it or not and charging for it. Needless to say - cancelled the work and went elsewhere.

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dodgy dealer. sold us a car that wasn't roadworthy, was taken back to them to fix multiple issues…read morewhich the denied were issues, but they fixed them anyway. damaged the car when fixing it. took the car to Bunnings for a "test drive". Craig is dodgy as fuck.

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stopped using them to service as it was expensive and everytime it has had to go back in for a…read morerepair under warranty had nothing but problems!! don't use them for services and make sure you get it checked when it is meant to be fixed!

Dishonest and aggressive…read more I know used car sales people are not known for being honest and helpful, but I still think a degree of customer care is required. I bought a mini cooper a year ago, and while it was advertised as with blue tooth installed, the blue tooth was never installed. I spent months chasing this up and being fobbed off with false promises. I was told that when I got my 6 month service, this would be addressed, only to arrive for the service and have them refuse to install the blue tooth. I ended up paying almost $300 for a service, which appears to be almost 3 x market rate, in which they billed me for swapping my squeaky windscreen wipers for new squeaky windscreen wipers), and I didn't even get the service I wanted. I know blue tooth is a small thing, but the fact that I was consistently lied to and fobbed off, and ultimately mis-sold a car which didn't have the features advertised, means I had a very bad experience. Add on aggressive and pushy sales staff, and the end result is I wont be going back and I wouldn't recommend anyone deal with these people.