This Lowe's at Warrensburg is the best Lowe's due to an employee named JD. Every time I come to…read moreLowe's JD is always helpful with a friendly smile and goes above and beyond anytime we come and we need his help. I specifically will go to this Lowe's rather than going to a Lowe's in Kansas City specifically due to the customer service from JD you're amazing JD and it's people like you that make the world go round and make a difference. Thank you for being such a kind human. - ashley & symone from Tommys express carwash

My husband and I purchased a washer from Lowe's last week. They told us there would be a $50.00…read morepick-up fee for our old appliance. We paid the fee. When the third-party company Maersk (formerly known as DSI) came to install the washer, they told us the faucets would have to be changed first. After the plumber installed the new faucets, Maersk came back to install the washer. After the installation was completed, they neglected to take the other washer. I called back multiple times to ask when the washer would be picked up, but Lowe's dropped my call. We finally got in the car and went over to Lowe's last night. It took several minutes for management to get to the counter, and then we spent the rest of the time going back and forth with Maersk, a third-party call center out of London, arguing about why their people didn't pick up the old washer and when they would be coming to get it. I have never been treated with so much disrespect by someone, especially after they had already gotten our money! If I were you, I would seriously think twice about buying appliances from Lowe's or anyone who uses Maersk as a third-party delivery service.

Mom was getting cable installed at her new place. Tech says we needed a powerstrip due to lack of…read moreplug ins. I hopped in car to run to closest place (Dollar General is clear on the other side of the highway). Ran in here and a guy was standing right there, asked me what I needed, went and got it and I was back out of there lickety-split. I figured in a small store we'd pay high prices, but since they carry Ace products, it really wasn't bad at all. I paid $4.79 for a standard powerstrip. I can't complain about that. They have bait too (if you need it). I doubt I ever will.

What a great experience. The second I walked in, I was offered help. The gentleman walked me to the…read moreaisle I needed and helped find all the bolt sizes and washers. Friendly and helpful goes a long way in today's corporate world. I will be frequenting this store and you should too.

One of the all time worst customer service experiences time after time over many visits. Store…read moremanager does not care either. He is always defensive and rude. Always out of common items and never changes.

Went to the store in Laurie for a new power washer aside from the pissy attitude of the head…read morecashier that went fine when I got back to assemble my "new" power washer I found tgat it was in fact used, and whoever had it didn't clean it out. No idea if it will work or not but based on previous trips to this place I won't be back. If I could post pics I would

I just want to send a belated thank-you to everyone at Waldo Hardware for always being there to…read moreanswer my questions, guide me in my purchases, and assist me in any homeowner's dilemmas. On this recent visit, I especially want to recognize Mike L. I was working on a church project and, not being creative, was stuck regarding how to fix ribbons to a pole. He showed me several displays of hardware around the store that might serve my needs. After looking in three different areas, we found exactly the right item! And then I needed an enzymatic drain cleaner, and he walked me through the specifics of the various brands for sale, going through the details until we found just the right one for my needs. MANY thanks to Mike L. for his knowledge of hardware and home upkeep items, for his persistence in searching various areas until we found exactly the right item, and for his friendly, patient and welcoming attitude as we searched together. Thank you for such a pleasant shopping experience! Your great customer service is the reason I return to Waldo Hardware FIRST!

Updating my review as this has lowkey become a great, go-to hardware store. Despite living a…read morehandful of miles north, we discovered it when looking to get somewhere via ebike and the Trolley Trail, and it's been kind of great ever since. I've brought my pup in here as she continues to need some socialization and it always goes well. One time the clerks had their dog too and they became fast friends. This store really packs quite a bit into it. Of course it won't be as sizable as a Home Depot, but man oh man is the experience world's better. I found every single thing on my list which was great. It's closest size comparison to me would be the Ace in Westport, but hey guess what, you don't have to fear for your life in KC's worst intersection if you come here! It's easy to park in the lot out front, off of the always-busy 75th Street. My kids love it because they have a gumball machine, whoopie cushions, and other classics from back in the day when the world was making real attempts to be fun. I think I might even go out of my way again to come back to this spot more regularly.. nice place.

not the businesses it used to be, a few of the staff are there from years ago,but the best have…read moreleft the store. mark Murphy helped customers with everything, he has even gone for free over and over to someone'shome to show them how to install items. I think Robert Trott is still there, he is a valuable employee to have, but the owner just isn't the same caliber as we are used to

From the owner: Wood Shed is your trusted local source for high-quality building materials, tools, and supplies…read more With six convenient locations, we proudly serve contractors, DIYers, homeowners, and outdoor enthusiasts with the products and expertise they need to get the job done right. We offer a wide selection of premium lumber, hardware, and home improvement essentials—backed by knowledgeable staff who understand the demands of both professional and weekend projects. What sets Wood Shed apart is our extensive selection beyond the building site. We carry a large line of workwear and everyday apparel, featuring trusted brands like Carhartt, Wrangler, Ariat, Cinch, Key, SAXX, and more. From durable jobsite gear to comfortable everyday wear, we’ve got you covered head to toe. Need boots? We stock dependable footwear from Thorogood, Durango, Georgia Boot, Dryshod, Hey Dude, and other top brands. Our Outdoor Power Equipment department features leading names like Stihl, Gravely, Senex, Milwaukee, DeWalt, and Greenworks, giving you reliable performance for landscaping, farming, and property maintenance. At Wood Shed, we combine big-brand selection with hometown service. Whether you’re building, repairing, upgrading, or outfitting yourself for the day, we’re here to help.

I've now been to this store a few times, and also have done online order pickup here a few times…read more First and foremost, this place is HUGE, and pretty much has everything. "EVERYthing?!?" Yes. All of it. They also have pretty strong pricing. Every time I've price shopped or compared with all the usual suspects - both brick and mortar, and online - Menards is either the best price, or darn close. And that's even before the goofy rebates (more below). The primary thing I dislike about their approach to commerce is that they don't offer as liberal a free shipping policy as the likes of Amazon, Home Depot, etc. So, many times I order online and then get stuck being required to come in to pick up my order. It's not the worst thing in the world, but it's definitely a major hit against day-to-day convenience in the Amazon age. The other thing I really dislike is the constant "rebate" scheme they like to employ. I know every place has their goofy quirks, but I really dislike the difficulty of this sort of business practice. It feels about the same as when airlines show you an airfare on the first page, only to find out that there are fees behind that which nearly double the actual cost. It's just a way for them to show you a less-realistic low price to keep you from surfing to the competition. Lastly, while the people who work here always seem polite and are helpful when I speak with them, hunting them down can be akin to finding a needle in a haystack. That said, due to the first point - selling everything - and usually at a fair price, they get plenty of my business!

NEVER AGAIN! On a Friday in September of 2026, I ordered and paid for small item (package was 3…read moreinches by 5 inches) to pick up at Menards 14011 W 135th St, Olathe, KS 66062. Went to front of store (see pic A) and the Orange sign on door stated "Order Pick Up" (See pic B). I went inside that door and told the 2 people behind counter (not doing anything) I needed to pick up my order. One of the people said "you need to go to the back of the store, then all the way to the left side to pick up order. This is a very large store. Anyway, I went to that location and there was a line waiting to talk to one of the 3 guys behind the counter. I was at the wrong counter. When it was my turn one guy said I needed to go back into the next room through a doorway. I went there and here was a young guy there that helped me. He took off and eventually came back with my small package. Now since I parked outside the front door that had a sign that stated "ORDER PICKUP", I had to go back through the store to the checkout area (I was already on far East side of store anyway) and walk through the checkout area where people were waiting to pay. Then I had to exit outside because I did not see any way to exit without going back completely through the store again! I had parked all the way at the West end of the store in handicap parking where, I had originally come inside (because the sign on the door stated "ORDER PICK UP". Very messed up system with lots of people not doing much. Sorry I used Menards and as I stated before, NEVER AGAIN!