Go to store for those unique types of hardware. Store is always clean and well organized.read more

Great experience there today buying a new grill for our home here. Awesome African American…read moregentlemen helped me and was super nice, knowledgable and professional. People like that are why people shop at ACE now over the huge conglomerates. Always go to ACE first.

Derek the sales assistance was fantaistic and articulated the deals/benefits for signing up in a…read morepositive way. Thanks, Andre

I like going into locally owned hardware stores. There's just something about the smell of a…read morehardware store. You know, kind of like that new car smell, but it's hardware scent. It's summer and I needed something for controlling the flies and I didn't want that old timey hanging tape. The folks at Westlake Hardware fixed me up! I got a fly stick - didn't even know there was such a thing! They have Everything! Paint, plants, patio things, lawn care, nuts, bolts, tools, rentals, and Fly Sticks! If you need it, they probably have it. AND...they are super nice! Stop in and support your locally owned hardware store!

The name says it all - if you're working with wood, you'll find what you need here. I'm used to…read moreshopping at HD, so coming here was a real eye-opener. A whole aisle of just chisels, tons of planes, saws, lathes, and cool turning tools I've never even heard of. I saw lots of different kinds of wood stock, and a bunch of cross cut slabs ready to go. So much more than that but there's a sample. I wasn't in there for anything in particular, just checking it out, but I overheard a few conversations with the staff, and they really know their stuff. They also hold classes there for people of all levels so you can learn how to use routers, lathes, scroll saws, or seemingly anything else you might want to use to shape wood. If you are thinking about starting a wood project, start here instead of a big box store, these people will give you some individual attention and help you find the right materials.

Always such great customer service! They take the time to explain products without pushing you to…read morebuy. Very knowledgeable employees!

Harbor freight tools is an excellent place to shop, the prices are extremely reasonable, the folks…read moreare helpful and knowledgeable, the ambiance is excellent, if your looking for value tools of all kinds shop here, I've bought the post hole digger and its no toy, actually safer to use with two people as it's a handful to operate by yourself, you can also buy extensions to bore deeper holes, I come here quite often to buy things that aren't name brand but are comparable, give them the opportunity to serve you, once you've shopped here, you will be back !

I like harbor freight ;you can get all the same tools that you get in every other store ;with out…read morethe price gouging ....that you would get in all the other stores! With the same tools just without the special names that gives them a reason to market up 300%! They have a great return policy

We absolutely love Petty's! Everyone is so helpful and friendly. They have a good selection of…read morehardware, lumber, plumbing, propane, and more. They also do saw blade sharpening, fasteners, paints, etc. They have really been lifesavers during some home emergencies. They have very knowledgeable staff that always take time to help!

This is the hardware store you remember as a kid. They have everything and more importantly they…read morehave employees that know everything and want to help.

We had a perfect experience here the other day. I'm not sure why the other reviewers seem to have…read morefelt like they received poor customer service, but I felt like every person we encountered was friendly and polite, nothing haughty or rude about any interaction. We were there on an overcast Friday, so they weren't busy. Every employee was masked, said hello, asked if we needed help, and then left us alone when we explained we were just kicking tires. While there are certainly some high end things, we were pleasantly surprised by the prices on some things, like lighting. We found many fixtures that we liked that were in our price range. I'm not sure what more I could ask for in visiting a showroom. I got lots of ideas, as well as an idea of what I can and cannot afford. I left with several catalogues. I was never pressured at all, nor was I made to feel like I was in the way for not being a serious customer, rolling in with dimensions and timelines. I can't wait until I'm far enough along in my project to show up with my binder and my checkbook!

When we remodeled our bathrooms in 2019 our GC took us to Ferguson to choose our fixtures. That…read moreexperience was fantastic, we were shown only items that fit within our budget and when we needed to compromise on some items due to cost we weren't made to feel like we weren't worth their time. Fast forward go 2023, our faucets developed some flow issues and the plumber we hired to repair them caused more issues than they fixed. I decided to deal with the problem myself and went back to Ferguson to ask for help. Not only did the parts department take the time to find the schematic for my faucet (which is being retired by the manufacturer I learned) but when they couldn't find anyone who had the part in stock they took me to the Business Manager who took my info and said she'd look into it. Due to her help I'm now getting new faucets covered under warranty and she did ALL the work to help me! I don't know if/when we will do another remodel, but our fixtures will come from Ferguson for sure!

Too many homeowners think this is a neighborhood hardware store with a staff that can show you how…read moreto find parts to fix your fill in the blank. It's a supply house for the trades. I have been to all three trade counters at the Arlington store and usually get what I'm looking for. They are as helpful and accomodating as any parts house I've been to over the last 40 years and I'll keep going there. I spend more time in the hvac dept. and the staff always hustles to get you out the door and back to work quickly. They are friendly and willing to help with ordering and pricing the best theyh can. As the owner of a handyjman business I need a one stop shop and these guys fit the bill. Thanks.

Excellent customer service. I was a little overwhelmed walking into this massive hardware plumbing…read moreelectrical store. It appears they have everything and more. I knew what I needed and actually stumbled upon the exact item I was trying to replace. Once I arrived at register I had many questions and the sales rep/cashier was patient and kind. It was a great experience!

I will never enter another BB&B store again!! Don't expect a…read morefair EXCHANGE if you need to return a gift- You will get screwed!! (NW 63 &May) I've never had this happen anywhere else! No wonder this business is on its way out!

This is the "Big Box Store for Household Goods." This is where I go when I want good can opener or…read morea any other such thing. They have the high end pots and pans and kitchen accoutrements. If you want something for your kitchen THIS IS THE PLACE! It's not the best place ever but it meets a persons needs.