Probably should give one star, but it's not like they're owned by Disney, in which case yes, I'd go that low.
I've had two pretty forgettable experiences at this place in the past month.
For the first one, I had a booth for one of the trade shows there. We were expected to pay for our own power. I don't care who you are, you don't charge for power for one trade show, but not the next (friends of mine were in a different one, and no charge for power). If that's the fault of the organizer, then maybe that should change. Maybe there should never be a problem in the first place.
I also found their concessions to be pretty much a gong show. The Western Burger I ordered required actual effort to chew. How old was the burger? Legal age? A burger at that price should have meat that isn't similar to what I can only imagine would be chewing on a yoga mat. A different time that weekend, I ordered fries. Not sure exactly how long they sat out for, but I was told "eventually" that they were on the side area where the condiments were. I wasn't standing over there. Maybe announce that they're ready?! And that tv screen style menu system.. Why? Just.. WHY? Each page seems to cycle every few seconds, giving most people no time to see what's all on that page. The ONLY reason to go electronic with your menu is if you plan on making specific changes, depending on what there is to offer that day. Which leads me to the next thing.. If your dry ribs are only available on Wednesdays (idiotic rule, by the way), why are they on the menu on a Sunday? In 2018, why am I being turned away with money in hand?
The mens bathroom near that concessions area isn't exactly in tip top shape. It's way past due for some work. Terrible lighting and worn out toilet seats in some stalls.
Then there was tonight. Now, earlier today was fine. I went to the Home Show. I was there for about an hour and a half before I was called away on an emergency. I returned at 5:30pm to learn my "all day parking pass" expired the second I drove out the gates (for the emergency). YES, it's on the receipt, but this marks the first time I've been expected to read the fine print on an all day parking pass, which should be a given.
So now, imagine how many more people left and tried to return? Imagine how many businesses at the Home Show may have lost out on potential new clients because of this stupid rule?
It's good to know though. I will make much less effort to attend anything at the Westerner in the future, knowing what to expect. I sure as hell hope they clean up their act for the Canada Games. Please don't be the embarrassment of the Games. read more