I called for service and was told that I would get a call back. The call never came. So I called…read moreback and the rep basically told me because I'm not a business I'm not a priority and they will give me a call back AGAIN! Lol at this point I don't want the service and with miscommunication I wouldn't recommend anyone to this @business"

Always receive great service! Front desk staff always friendly and kind. They need to change their…read morechairs - way too low.

I went in for a few services and was overall fairly satisfied…read more Upon arrival, I was greeted by the receptionist by name. The lady was polite and made me feel welcomed. I was offered water and quickly completed the necessary form. The waxing specialist was nice. She had an outstanding personality that made me really comfortable which is great since it's a fairly intimate service (depending on what you're there for). The facility was extremely well kept and clean. The only reason I didn't rate a full 5 stars is because I did discover a few spots hair was left when I got home. When paying the higher costs for the service, I wouldn't expect to find any missed patches and there were a few. Overall, I'd give them another try due to the friendly and comfortable atmosphere. If I walk away again with missed patches, at that point I'll explore other options for waxes but I'm optimistic that next go around will be better.

Amazing experience with Jayde- professional, super knowledgeable and kind- you're already super…read morevulnerable (full Brazilian...use your imagination, folks!) and she makes you feel super safe. All the staff there is really warm and welcoming- clean space and should NOT be compared to the ray road location- that was...

I had a 10am updo appointment scheduled for Friday, January 2nd for a wedding I was attending while…read morevisiting from out of town. I received an automated confirmation text two days prior, so I had no reason to believe there was an issue. When I arrived for my appointment, I found the salon permanently closed and the door locked. After some digging, I saw a Facebook post stating the business had closed, but relying solely on a Facebook post is not sufficient when the booking system is still active and sending confirmation texts. As an out-of-town client, there was no way for me to know my appointment was no longer valid. No call, no text, no cancellation notice. This was not a casual appointment -- it was for a wedding -- and the lack of communication forced me to scramble at the last minute. If a business is closing, booked clients should be proactively notified and all booking systems disabled. This situation could have been avoided with basic communication. Thankfully, I was able to find another salon last minute -- Primp and Blow Chandler -- who completely saved the day. Five stars to them for stepping in on short notice and doing an amazing job.

I recently had my hair done by Alisha and was unhappy with the results. When I returned to the…read moresalon to seek a solution, both Alisha and the owner were dismissive and made me feel unreasonable for requesting a fix. The owner was condescending, lecturing me on lighting differences rather than offering solutions or attempting to understand my concerns. Given the poor customer service, I am not surprised to see they are now closed.

I went for the first time today and had Shannon do my facial. She was very knowledgeable and helped…read moreme with my skin regiment. My skin feels so smooth and hydrated!!!

This is literally THE BEST spot for facials! I love seeing Dani for the glacial facial. My skin has…read moreimproved so much since going to skinFIT & I'm so thankful for Dani going above & beyond for me!!!

Kaylynn is a fantastic esthetician. I take both my teenage girls to see her because I trust her…read morewith their skin. She's helped my daughter reduce her acne and now her hyperpigmentation is getting better too. Kaylynn schedules out her time well, and she's friendly. Can't say enough good things about her.

Kaylynn, is very professional & kind, she suggests areas that we need to focus on. The room is very…read morewelcoming and smell clean and very pretty decor. I would definitely recommend trying her out.

I went to Sara and she was absolutely amazing. She got the colors i wanted perfectly while also…read morekeeping my hair healthy!!!! Love her!!

I was lucky to get Chelsea for my first appointment at a new salon. I've been wanting a change but…read morehave been scared to cut my hair short. Today I decided to go for it and Chelsea was so wonderful, patient, and had great energy. She gave me a good trim before we went any shorter, and she did everything I asked for. Happy I found my stylist in a new state. See you in a few months

If you want your kitty pretty, you need to book an appointment with Juliana! Booking was super easy…read moreand she is open on Sundays! She's very easygoing, her space is clean, and she has some serious waxing skills. You hop up on the table and next thing you know you're done. Do yourself a favor and get the jelly mask after your wax. Very soothing after you've had your hair ripped out by the root. Lol See you in 6 or so weeks, Juliana!

Juliana is fabulous with skills and her clients . As a…read moreclient who loves her but has left the area , I will miss all that she does for me . Attention to detail is amazing and I am always left happy and smooth !!

Deyna is so nice and did a wonderful job. I felt so comfortable the wax actually felt less painful…read morethan I expected! Will definitely be coming back to see her again!

It's been awhile since I had my brozillion waxing at WAX ON WAX OFF BODY WAXING but it was done…read morewith very little discomfort, very skillfully, and Deyna is a total professional. I was a licensed massage therapist for ten years and know what it takes to put clients at ease and Deyna was perfect. I highly recommend her for any kind of hair removal. Dave

Extremely upset I use to go to this shop a lot I haven't been in a couple months and go today and I…read moresee a lot of new pple which is fine I get a full set and they are sooooo ugly and fat and crooked. Now I have to pay someone else to fix them. Than when it was time to pay I know there is a $3 and something free if you use the card the guy made me pay it twice and said that's how they have to do it since I'm paying for 2 full sets like what bullshyt so after that I will never step foot in that place again

Well, now I have two eyebrows that are totally different. One of them is way skinnier than the…read moreother. I asked for just a clean up and ended up with totally uneven, skinny eyebrows. One of them is now reminiscent of a comma. I do NOT recommend this place. The girls were nice that worked there but I have absolutely horrible eyebrows now. What a huge disappointment.

Prior to Lani's, I used to shave then do IPL. Saw some hair reduction but nowhere near what I…read moredesired. After doing some extensive research on Google, Yelp, and individually reading through each recommended medspa website, I found Lani's. Then decided to give laser hair removal with Lani's a try. Alisha, my laser technician is a Godsend. She goes above and beyond to make sure you're comfortable. Alisha is very bubbly, attentive, personable, and communicative. Most importantly, she does phenomenal work. During my sessions, I feel well taken care of. She never rushes. She takes her time to penetrate hair follicles and educates the client along the process. I have light, sensitive skin with dark, coarse hair. My first session was in October 2022. Since then I've seen significant results. There has been barely any hair in the treated areas, leaving me more confident each time I complete a session. No issues with post-treatment pain, erythema, blistering, or dyspigmentation. Didn't think it was possible to look forward to laser hair removal sessions until I came across Alisha at Lani's. Added bonus: Alisha is a trained yoga instructor. She did breath work with me to relax me before and during the treatment. It is the small things that stand out. Thank you, Alisha and Lani's for your incredible care!

Lani and her staff are always accommodating and have gotten amazing results with the services…read morereceived (electrolysis, laser, etc). Pricing is always reasonable when compared to other places. Very grateful to have found them and highly recommend them!