Too bad that I have to give it ANY stars, one is way too many - STAY AWAY from there! They are rude people. I have had several encounters with them, none of them were good. I bought a lawn mower there & I would always try to call them early enough to service it, so there was not as much of a wait. I called one October after the mower didn't start & the rude owner told me that he couldn't fix it until spring, because he was servicing snow blowers. I explained that I needed it to finish mowing for the rest of the season, so I didn't have weeks to wait for it - did not care AT ALL! Another time, I had it serviced & I picked it up & got back home & the blasted thing did not start. Put it back in my car & drove down there & they wanted me to leave it there & they'd look at it when they had a chance. I kicked up such a stink that they adjusted it correctly this time, so that I didn't have to leave it there AGAIN. It broke down for the last time yesterday & this morning I called them & asked if I bought a mower there, would they give me anything at all towards a new mower. "We don't take used mowers" the person that answered the phone said. So, I went to Passmore on Route 100 & bought a new mower & got an excellent deal from them! Oh yeah, everyone that works there is NICE too. That's the place to go - Western Auto should have closed after the Renningers sold it! read more