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    Western MT Mitigation

    5.0 (1 review)
    Open Open 24 hours

    Services - Western MT Mitigation

    Damage restoration

    Mold remediation

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    Five Valleys Restoration & Cleaning - Great group of People

    Five Valleys Restoration & Cleaning

    (17 reviews)

    Be very careful with this company. They showed up to our home for a small leak caused by some…read morefaulty caulk on a roof penetration from another contractor. Initially they came off as very professional. They tore out our dry wall on our ceiling to address the leak, removed the bat and spray foam insulation down to the sheathing (even cut a wire for our exterior lighting that they needed to hire an electrician to fix.) They found a small amount of moisture but 0 mold. They removed the joist blocking that separates the outside from the inside of the house above the wall and loosely filled it in with a piece of bat insulation. Then they got busy and left it like that for a few weeks. Mind you, this was in the middle of winter. When they returned, they realized they created mold in that spot in our brand new home but did not seem at all perturbed about it. They did remove the mold, and then they made a crude attempt of using canned great stuff spray foam insulation as a replacement for the correct foam insulation that is supposed to be, and was originally, there to eliminate our dew point. We noticed the poorly done job of insulation and they were instructed to chip it all out by their manager. After that, they found out the mold spread further up the bay. This resulted in them needing to tear out more dry wall etc (but did eliminate the mold they caused and dried out the area) and eventually they admitted they were losing money on our job and canceled our contract and left it as is. This was all drawn out for months, during which time they would try pointing the finger elsewhere. Something that should have been a quick fix turned into a total nightmare for us to get figured out. Now we are left with finding new contractors to finish this job.

    Update: Owner called and made things right - Original : I am a professional Property Manager and…read morehave dealt with several Restoration companies all over the state. Five Valleys has been the worst experience I have had with a restoration comapny by a mile. At first they were very responsive and helped with the mitigation immediately. The actual people that showed up were great and very helpful and kind. After that it was like pulling teeth to deal with the project manager and office staff. They offered us a discount if we paid in cash vs submitting to insurance, and then would not honor that discount when we went to pay. It took over three weeks for them to respond about the timeline and cost of the restoration, and that's only after I was told "stop calling we will let you know when we have time for you". They are disorganized and unprofessional. I would not recommend using them.

    Bob's Carpet Service - untitled

    Bob's Carpet Service

    (1 review)

    In February, we arrived home from vacation to find our basement flooded. We called Dace at Bob's…read moreCarpet Service and they came right away. They helped us move furniture and set up their equipment. They started removing water and dehumidifiers were set up the first day. They are very knowledgeable and professional. Cole and Dace explained everything and answered all our questions. Dace took pictures and moisture readings were documented, so everything was ready for the insurance company. During the week or so it took to dry everything out, they checked with us regularly and stopped by to evaluate the situation. I highly recommend them!

    From the owner: Bob's Carpet Service is the carpet cleaning company you can always depend on. We are the…read moreprofessional carpet cleaning team that specializes in deep cleaning and stain removal for your carpet and upholstery. When it comes to having your residential and commercial looking spotless, you can always count on us to get the job done right. They rely on us because they know we're dependable and we go above and beyond to deliver outstanding service. We offer truck mount steam cleaning guaranteed to give the strongest clean possible. With over 40 years of experience cleaning and maintaining carpets in Missoula and the Bitterroot Valley, and the surrounding areas. our skilled repair team know the secrets to achieving a vibrant carpet and can make it look new again. Contact us for your next carpet cleaning, water restoration, or upholstery cleaning service.

    Western MT Mitigation - damagerestoration - Updated May 2026

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