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    Bob's Carpet Service

    5.0 (1 review)
    Closed • Closed

    Services - Bob's Carpet Service

    Carpet cleaning

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    6 years ago

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    Five Valleys Restoration & Cleaning - Great group of People

    Five Valleys Restoration & Cleaning

    (19 reviews)

    Five Valleys Restoration was fantastic to work with! Their team responded quickly, communicated…read moreclearly, and made a stressful situation much easier to deal with. Everyone we worked with was professional, knowledgeable, and respectful of our home. It's great having a locally owned restoration company in Missoula that truly cares about its customers and the community. I would highly recommend Five Valleys Restoration to anyone dealing with water or fire damage. Great people and great service!

    Be very careful with this company. They showed up to our home for a small leak caused by some…read morefaulty caulk on a roof penetration from another contractor. Initially they came off as very professional. They tore out our dry wall on our ceiling to address the leak, removed the bat and spray foam insulation down to the sheathing (even cut a wire for our exterior lighting that they needed to hire an electrician to fix.) They found a small amount of moisture but 0 mold. They removed the joist blocking that separates the outside from the inside of the house above the wall and loosely filled it in with a piece of bat insulation. Then they got busy and left it like that for a few weeks. Mind you, this was in the middle of winter. When they returned, they realized they created mold in that spot in our brand new home but did not seem at all perturbed about it. They did remove the mold, and then they made a crude attempt of using canned great stuff spray foam insulation as a replacement for the correct foam insulation that is supposed to be, and was originally, there to eliminate our dew point. We noticed the poorly done job of insulation and they were instructed to chip it all out by their manager. After that, they found out the mold spread further up the bay. This resulted in them needing to tear out more dry wall etc (but did eliminate the mold they caused and dried out the area) and eventually they admitted they were losing money on our job and canceled our contract and left it as is. This was all drawn out for months, during which time they would try pointing the finger elsewhere. Something that should have been a quick fix turned into a total nightmare for us to get figured out. Now we are left with finding new contractors to finish this job.

    Bob's Carpet Service - damagerestoration - Updated October 2026

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