Called at 5:30 a.m because we had a flood at our cafe due to a broken water line. Not only did…read moreWill answer the phone but he immediately came over. Within an hour he got up all the water and saved the day for us. We opened an hour late but the fact we got open at all is because of his help. Don't waste your time calling anyone else.

Justin's impeccable eye for detail and knowledge of contracting has me constantly recommending his…read moreservices. He is the only contractor in town that my family and I trust. Whether it's a remodel, a deck that needs building, or an electrical job; Justin with Echelon Contracting is your guy!!

I own multiple properties and have years of experience working with contractors. Justin is the…read morebest general contractor I have ever hired. He helped me renovate a craftsman bungalow in Missoula that had been trashed by tenants. His bid for painting was less than half of what the property management company quoted. He replaced the front steps and the floor of the porch, replaced windows, replaced the roof and installed a patio in the backyard. He mitigated mold in a bathroom and saved me over a thousand dollars by providing information and instructions on how to have materials in the house tested for asbestos myself instead of having a contractor send in the samples. Every project that he took on was finished on time and on budget. One of the things I particularly appreciated was his excellent communication and quick response to any questions or requests. I will wait until Justin is available to do any more projects in Missoula or the surrounding areas. He is consistently conscientious, honest and dependable.

Be very careful with this company. They showed up to our home for a small leak caused by some…read morefaulty caulk on a roof penetration from another contractor. Initially they came off as very professional. They tore out our dry wall on our ceiling to address the leak, removed the bat and spray foam insulation down to the sheathing (even cut a wire for our exterior lighting that they needed to hire an electrician to fix.) They found a small amount of moisture but 0 mold. They removed the joist blocking that separates the outside from the inside of the house above the wall and loosely filled it in with a piece of bat insulation. Then they got busy and left it like that for a few weeks. Mind you, this was in the middle of winter. When they returned, they realized they created mold in that spot in our brand new home but did not seem at all perturbed about it. They did remove the mold, and then they made a crude attempt of using canned great stuff spray foam insulation as a replacement for the correct foam insulation that is supposed to be, and was originally, there to eliminate our dew point. We noticed the poorly done job of insulation and they were instructed to chip it all out by their manager. After that, they found out the mold spread further up the bay. This resulted in them needing to tear out more dry wall etc (but did eliminate the mold they caused and dried out the area) and eventually they admitted they were losing money on our job and canceled our contract and left it as is. This was all drawn out for months, during which time they would try pointing the finger elsewhere. Something that should have been a quick fix turned into a total nightmare for us to get figured out. Now we are left with finding new contractors to finish this job.

Update: Owner called and made things right - Original : I am a professional Property Manager and…read morehave dealt with several Restoration companies all over the state. Five Valleys has been the worst experience I have had with a restoration comapny by a mile. At first they were very responsive and helped with the mitigation immediately. The actual people that showed up were great and very helpful and kind. After that it was like pulling teeth to deal with the project manager and office staff. They offered us a discount if we paid in cash vs submitting to insurance, and then would not honor that discount when we went to pay. It took over three weeks for them to respond about the timeline and cost of the restoration, and that's only after I was told "stop calling we will let you know when we have time for you". They are disorganized and unprofessional. I would not recommend using them.

Unprofessional, unreliable, terrible customer service. I…read morehired Kevin to inspect my new rental house. He came and performed the inspection, stating that there were several very worrying problems on the property including ammonia vapors, mold, and rodent problems. I was grateful and happy with the inspection at the time. He promised to send me a full report with pictures, so that I could make decisions regarding repairs, etc. And then he disappeared. No report, no follow-up, no phone calls or explanation. This really left me in a bind trying to find someone else and worried about health and safety issues in my house. I have no idea why he chose to conduct his business in this manner or how he stays in business at all. Terrible experience- stay away and find someone who will actually do the job you hire them for next time.

Kevin & his team are the best at what they do! Do not call anyone else ... for an honest…read moreevaluation ... and to be assured work is done thoroughly - Damage Control is it!

These guys are great and I will never use anyone else for roofing needs. I've dealt with a lot of…read moredifferent contractors over the years but hands-down Double L Roofing is the best. Very professional, superb quality, great price, courteous, reliable and polite. Thank you Double L Roofing team!

From the owner: Roofing Contractor that serves the Bitterroot Valley and all of Western Montana. We double down on…read moreour client's investments by offering only proven products and service that is rooted in client satisfaction.

Ryan was so responsive! He was able to quickly assess our "situation" and give us an accurate bid…read moreand timeline. The team showed up right on time both days, they were very efficient and incredibly professional. We had our windows, our grout and tile, two stories of saw cut wood flooring and some carpeted stairs. They took care of it all and we couldn't be happier. I would highly recommend this company!

We used Purity Cleaning for carpet cleaning. They did a fantastic job. The experience was great…read morefrom the initial contact, the estimate and the actual cleaning. They were on time and very courteous and professional. Will definitely use Purity Cleaning again.

Top notch service by seasoned professionals!! I hope I don't need them again, but if I do I know…read morethe job will be completed efficiently and will be a job well done!

DO NOT EVEN CONSIDER HIRING THESE PEOPLE!! RUN, RUN AWAY!! We had an electrical fire in our…read moreattached garage that charred the drywall. A minuscule amount of soot got into our house. And when I say minimal, I mean less than a little bit of dust. We hired Serv pro (BIG MISTAKE) before we left town for work to start the clean up process. They removed EVERY piece of fabric from my house and sent it away for cleaning (TOTALLY UNNECESSARY!!) all of my belongings were gone for months and brought back in an unorganized, discombobulated mess. They took forever to do everything. My house was totally normal before I left and when I came back it was a disaster and not even close to being clean. They took everything out of the garage (the stuff that actually needed cleaning) and brought most of it back uncleaned piled in garbage bags!! Several of my most expensive items were 'misplaced' and I had to confront them several times to get them back. And here's the worst part- they charged my insurance company over $100,000!!!!!! I told the insurance company we were being ripped off but they told me they have to just go ahead and pay them or Serv pro will put a lien on my house. I've never been so disgusted by a company in my life. Literally one of the biggest scams I've ever encountered. DO NOT LET THEM NEAR YOUR HOME!

***Stay away*** the Missoula branch does not pay their bills. this used to be a family owned…read morecompany but is not any more. past due invoices with no communication. We were told they no longer take phone calls in regards to past due invoices.

THey responded promptly to my black water back up and were in the next day for total clean up and…read moremold and asbestos remediation. Brock communicated each step of the way and was very attentive when answering and returning my calls. The clean up was great and working with Joe the restoration person was great as well unfortunately they could not get the restoration fully completed to move my renters back in quickly. So I had to go with another construction company but was very happy with the responsiveness and working with Joe was great (just wish they weren't so busy). I recommend Dayspring for clean up and restoration work.