Be very careful with this company. They showed up to our home for a small leak caused by some…read morefaulty caulk on a roof penetration from another contractor. Initially they came off as very professional. They tore out our dry wall on our ceiling to address the leak, removed the bat and spray foam insulation down to the sheathing (even cut a wire for our exterior lighting that they needed to hire an electrician to fix.) They found a small amount of moisture but 0 mold. They removed the joist blocking that separates the outside from the inside of the house above the wall and loosely filled it in with a piece of bat insulation. Then they got busy and left it like that for a few weeks. Mind you, this was in the middle of winter. When they returned, they realized they created mold in that spot in our brand new home but did not seem at all perturbed about it. They did remove the mold, and then they made a crude attempt of using canned great stuff spray foam insulation as a replacement for the correct foam insulation that is supposed to be, and was originally, there to eliminate our dew point. We noticed the poorly done job of insulation and they were instructed to chip it all out by their manager. After that, they found out the mold spread further up the bay. This resulted in them needing to tear out more dry wall etc (but did eliminate the mold they caused and dried out the area) and eventually they admitted they were losing money on our job and canceled our contract and left it as is. This was all drawn out for months, during which time they would try pointing the finger elsewhere. Something that should have been a quick fix turned into a total nightmare for us to get figured out. Now we are left with finding new contractors to finish this job.

Update: Owner called and made things right - Original : I am a professional Property Manager and…read morehave dealt with several Restoration companies all over the state. Five Valleys has been the worst experience I have had with a restoration comapny by a mile. At first they were very responsive and helped with the mitigation immediately. The actual people that showed up were great and very helpful and kind. After that it was like pulling teeth to deal with the project manager and office staff. They offered us a discount if we paid in cash vs submitting to insurance, and then would not honor that discount when we went to pay. It took over three weeks for them to respond about the timeline and cost of the restoration, and that's only after I was told "stop calling we will let you know when we have time for you". They are disorganized and unprofessional. I would not recommend using them.

Called at 5:30 a.m because we had a flood at our cafe due to a broken water line. Not only did…read moreWill answer the phone but he immediately came over. Within an hour he got up all the water and saved the day for us. We opened an hour late but the fact we got open at all is because of his help. Don't waste your time calling anyone else.

Majestic Restoration just finished cleaning and protecting the carpet in our living room and…read morebedroom as well as the stairs to the basement. They did a great job!! They arrived on time and worked steadily till the project was completed. They use high quality products, clean everything up at the end and are friendly and pleasant while working. We'll definitely be using them again and recommending them to all our friends.

From the owner: Professional Service when you need it. Water Damage response…read moreand restoration, Carpet Cleaning, fire, mold, asbestos sampling services. 20 years of experience in the Missoula and surrounding areas makes it possible for fast, efficient, reliable and honest service. Our team is up for every job, managing projects with the skill and experience people deserve. We want our customers to be satisfied with our work, which is why we provide open communication throughout the duration of each project. We are just one call away!

Justin's impeccable eye for detail and knowledge of contracting has me constantly recommending his…read moreservices. He is the only contractor in town that my family and I trust. Whether it's a remodel, a deck that needs building, or an electrical job; Justin with Echelon Contracting is your guy!!

I own multiple properties and have years of experience working with contractors. Justin is the…read morebest general contractor I have ever hired. He helped me renovate a craftsman bungalow in Missoula that had been trashed by tenants. His bid for painting was less than half of what the property management company quoted. He replaced the front steps and the floor of the porch, replaced windows, replaced the roof and installed a patio in the backyard. He mitigated mold in a bathroom and saved me over a thousand dollars by providing information and instructions on how to have materials in the house tested for asbestos myself instead of having a contractor send in the samples. Every project that he took on was finished on time and on budget. One of the things I particularly appreciated was his excellent communication and quick response to any questions or requests. I will wait until Justin is available to do any more projects in Missoula or the surrounding areas. He is consistently conscientious, honest and dependable.

Awesome work! They were super fast, friendly, and professional. The quality of the work exceeded my…read moreexpectations, and everything was completed quickly. I would definitely recommend them to anyone looking for reliable service.

My husband and I hired this firm to mitigate mold in the crawl space of our new home, that…read moredeveloped during construction. He did get the mold mitigated, then put down the vapor barrier with a foam sealer around the foundation. There is a picture of the liner and foam. Which in places is not sticking to the foundation. He also sold us a Cloud Lline Pro inline fan with a humidistat. This is shown in the second picture. We do not have a humidistat or the panel that enables us to monitor the fan and humidity from our smart phone. This was supposed to be part of the $450 we paid for this system. We have contacted him twice over the span of 45 days and have not received any communications. Prior to this time, we withheld payment to the contractor to get him to contact Bo Good, to come in and finish the job. The total cost of this process was $19,867.00. The value and quality of service is not up to the cost that this company charges. We would not recommend this company to anyone.

Unprofessional, unreliable, terrible customer service. I…read morehired Kevin to inspect my new rental house. He came and performed the inspection, stating that there were several very worrying problems on the property including ammonia vapors, mold, and rodent problems. I was grateful and happy with the inspection at the time. He promised to send me a full report with pictures, so that I could make decisions regarding repairs, etc. And then he disappeared. No report, no follow-up, no phone calls or explanation. This really left me in a bind trying to find someone else and worried about health and safety issues in my house. I have no idea why he chose to conduct his business in this manner or how he stays in business at all. Terrible experience- stay away and find someone who will actually do the job you hire them for next time.

Kevin & his team are the best at what they do! Do not call anyone else ... for an honest…read moreevaluation ... and to be assured work is done thoroughly - Damage Control is it!

These guys deserve more than 5 stars!! After a flood in in home, they came up ASAP same day with a…read moresense of urgency/ care that other Missoula restoration companies would not have shown. If you're looking for a company to go with ----- HIGHLY HIGHLY RECOMMEND!

From the owner: Welcome to Missoula's premier fire and flood restoration company, dedicated to serving our…read morecommunity with unparalleled expertise and care. Located in the heart of Montana, our local team brings over 40 years of combined industry experience and is proudly IICRC certified. We grew up here, graduated from Loyola High School, and have built our business on the values of family and community that Missoula instilled in us. Our comprehensive restoration services cover everything from initial damage assessment to complete property recovery. We specialize in restoring homes and businesses affected by fire and water damage, ensuring a swift and thorough return to normalcy. Our skilled professionals use state-of-the-art equipment and techniques to provide the highest quality service, tailored to the unique needs of each client. At our company, we understand the emotional and financial stress that fire and flood damage can cause. That's why we're committed to delivering compassionate, reliable, and efficient restoration services to our neighbors in Missoula. Trust us to handle your restoration needs with the expertise and dedication that comes from being a part of this community. Let us help you rebuild and restore your peace of mind.