We just had a Lennox heat pump and Bradford and White hot water heater installed after getting bids…read morefrom three local installers. Devan from GCPH scoped out our situation and his proposal was the most detail oriented of the three. We decided to go with Garden City and are very glad we did. The job was a three day project. Both Mike and Shane were on time every day, kept us informed about the process, supplied us with space heaters for the first night without a furnace, and went the distance rounding up their plumber Aaron to get the hot water heater installed the first day. Mike made sure we understood the programmable thermostat before he left on Friday which was timely as the temps plummeted that night and into the weekend. We are very happy with Garden City and would recommend them to others who are investing in a heat pump. All staff were informative, friendly, and competent.

Friendly people, way overpriced plumbing service…read more This was work in a rental. A bathroom sink clogged with hair needed to be snaked. I ok'd $225 for the work, which seemed high to me, but I was in a bind. The work took 15 minutes. Then, the plumber told me the $95 dispatch fee would be added to that amount. I was stunned. For most companies, the dispatch fee becomes part of the service cost if you go ahead and choose to have the work done. $320 for 15 minutes onsite? The property was only about 15 minutes away from Garden City's headquarters! Oh, well, the plumber applied a coupon that dropped the bill by $25. So $295 for a 15-minute job snaking a sink. I've regularly used Garden City, but I won't use them again. UPDATE: Garden City replied to my Google review and invited me to talk. I sent an email to the company saying I'd be glad to receive their phone call, noting that they have my number on file. Probably I put it in the email, too. I can't recall because that was more than six months ago. No one has called. I think that lack of contact speaks to the sincerity of the reply posted to that review.

I've been using Sunrise Services for the past few months and overall have been quite satisfied with…read moretheir work. The team is professional, arrives on time, and communicates well throughout the process. What I loved: Punctual and reliable scheduling Fair pricing with no hidden fees Staff was courteous and respectful of my property Quality of work exceeded my expectations Quick response time when I had questions The results speak for themselves - everything was completed to my satisfaction and within the agreed timeframe. I particularly appreciated how they cleaned up thoroughly after finishing the job. While there's always room for small improvements, I would definitely recommend Sunrise Services to friends and family. Will likely use them again for future projects. Thanks for the solid service!

Bernardo dropped what he was doing and did a great job and expeditiously installed a water heater…read morefor us. Great guy!

I've been a customer of Bill's for many years. He is the hardest working guy I know. He's done…read morerepairs to my heating system and plumbing at home, and at a business rental for the past 10+ years. He just helped with a long-term hidden leak in the basement of the rental, which required Dayspring's services as well because there was mold mitigation involved. He did his plumbing part efficiently and well. In my extensive experience with him - he takes every customer seriously, answers calls quickly, diagnoses problems, has or gets the parts, and fixes things FAST. He's also a fun person to talk with - always upbeat about life and solving problems. Highly recommended! Doug After I wrote the above review about my own experience, I looked at some of the other reviews. I have to say that a few of them are really negative - and completely at odds with my long time experience with Bill. I've never had anything other than a positive experience with him, and every job he's done has been excellent. He is extremely competent and knowledgeable. Doug

Bill came up a few weeks ago to repair a leaky hose on a faucet…read more I believe charges a Service call fee of $190 just to have him come out and say that he couldn't work on our sink because it wasn't the right brand!? Bill will tell you he cannot work on sinks/faucets that are sold at Home Depot or Lowe's. That's all well and fine I guess but you'll likely have to pay one of the higher service call fees charged in missoula just to find this out! He left us with two choices, told us he could replace the hose if we ordered it (plus $190 for a second service call from Bill) or BUY a whole new faucet fixture from a brand that he would work on AND pay for another $190 for a service call. Honestly if he and his staff would have asked us some basic questions over the phone we could have ordered the part and installed it in one call. Before leaving this review I called and asked to speak with bill to see if he could come out to install the new hose (big mistake) and to offer him some customer feedback and a chance to resolve this problem. He called my phone and preceded to interrupt me as I was explaining my concerns and went off on a profanity laden rampage telling me to: "Come find him if you don't like his services" and to "go fix the f***king thing yourself" and then threatened me with harassment if I continued to contact him or his company, wow. Bill's a really rude/tough guy on the phone apparently, and if you read other reviews this isn't an isolated incident! Bill might have the worst customer service and staff that I have experienced in years. Do yourselves a favor and call someone (anyone) else! Bill doesn't need your hard earned money, choose one of the other myriad of options for plumbing and heating services in Missoula.

I called and they came out as soon as they could to look at the job. they gave me a time they could…read moredo the job and a cost and I set it all up. they came out on time did the great job and everything went very well. great crew to work with and I would use them again.

Service was prompt and very professional. We had a new water heater installed within 36 hours of…read morefirst contact. This was very impressive given that the other 2 plumbers I contacted prior to MPC were both booked out 2-3 weeks to even get an appointment to troubleshoot the issue. Obviously a family of 4 can't go for 2 weeks without a warm shower. Thank you, Montana Plumbing Co. Highly recommended!

Today my disappointment in humanity increased tenfold. I had…read morea clogged kitchen sink, so I called RIGHT NOW PLUMBING AND HEATING. They're literally only two and a half blocks from my house. They charged a $50 trip fee, which I completely understood. The technician looked under my sink for about five minutes and told me it needed to be snaked. I said, "Okay, what would that cost?" His answer? $737, plus another $139 for an additional charge. I actually laughed because I thought he was joking. I asked, "Are you serious?" He said, "Absolutely." I asked, "People actually pay that?" His response: "Every single day." EVERY SINGLE DAY THEY DO THIS TO PEOPLE!?!? Old people on SS? Disabled? Hard working young kids? Hard working families??? How have we become a society that treats each other like this? Aren't we supposed to help one another? You can't convince me it costs $737 to run a snake down a clogged kitchen drain. To make matters worse, they emptied everything from under my sink, left it all scattered across my kitchen floor, and walked out. I have never been so disappointed. My dad was a mechanic. In the winter, he would lie on frozen ground under people's cars. In the summer, he'd work for hours in the blazing heat. Sometimes people paid him with cash. Sometimes it was chickens, casseroles, tools, or whatever they had. He believed in helping people first and charging them fairly--if he charged them at all. That's the kind of integrity I was raised with. It saddens me to see companies proudly advertise themselves as "family-owned" while charging prices that many families simply can't afford. Shame on you, Right Now Plumbing & Heating. I believe character is revealed by how we treat people, especially when they're in need. I HOPE THEY KNOW THAT GOD IS WATCHING AND SO IS MY DAD!!!

TLDR: I spent nearly $342 for absolutely nothing…read more I called Right Now because I was having an issue with a mini split that was freezing up. It was no problem getting an appointment, and the technician showed up on time. But once he got there, all he did was attach a handheld device to do a line pressure test, which he deemed within spec (less than -1.5psi) and which did not indicate a need for additional refrigerant. He did advise that he would add some more refrigerant upon request, but also that it would be a considerable charge just take the equipment off the truck, and that refrigerant is expensive and at a 1lb minimum. So based on his feedback, I opted not to get the refrigerant. Good thing! After about 30 minutes, he charged me $342 without doing anything to resolve the freezing issue or indicating what else might be causing it, and went on his merry way. The freezing obviously continued. I called to book another appointment, but since he was on vacation and not available for another week, I went elsewhere and booked a tech the next day. They came out and ran a number of diagnostic tests and evaluations the RN tech didn't, and very quickly found that the root of the problem was a clogged blower and evaporator - which the RN tech didn't even so much as LOOK at. They showed me and it was immediately clear that this was an obvious problem - and again, that was just on a quick visual inspection! Right Now was an ABSOLUTE waste of time and money, and I absolutely will not be calling them for anything in the future. And any argument that "we don't typically service a particular brand" is moot. If you don't want to or can't do it, don't set the appointment. And if you aren't going to demonstrate the care or make a basic effort required to provide a solution to an obvious problem, how can you feel right about charging THAT MUCH for a nonsense service? AVOID AT ALL COSTS

We hired Shawn to replace our jetted drop in bathtub that cracked, most likely because it wasn't…read moreinstalled correctly when the house was built several years ago. Shawn did an amazing job with what turned out to be a difficult installation because of it being a retrofit, as well as a different brand tub that was shaped somewhat differently than the original. He improved the infrastructure that supports the tub so that it is now properly installed. We also added the complication of moving the existing plumbing/faucets and drain to a different location in the new bathtub. It quickly became clear that Shawn is an expert and has extensive experience. We are extremely pleased with the work performed and his reasonable rates. We highly recommend Shawn for any plumbing jobs you are considering.

Came ready to work, did an amazing job and were so professional i cant recommend them more they…read moretruly help so much with our recent remodel!

Thank you to Matt and the crew at Plumb-Tech!! They helped solve a problem with my AC and furnace…read morewhen their competitors didn't bother and just pushed new equipment. The process from scheduling an appointment to getting everything fixed was great!!! Matt was very knowledgeable, answered all my questions, and was great to be around!! Plumb Tech is my new go to for future services!

We hired Plumb-Tech Helena to add a new zone to our hot water heat system. We ended up with a…read moreflooded basement, shoddy incomplete work, and a system that was not connected properly. Worse yet, they refused to communicate with us to fix the system, not returning any desperate phone calls for weeks. Ended up hiring another plumber. STAY FAR AWAY from this slipshod, inferior, disreputable, and expensive business!

They replaced my family members water heater quickly and for the lowest quote out of the 3 I…read morereceived. The woman who handled the calls was friendly, and easy to communicate with, especially since I was scheduling from out of town. So far so good on the new water heater- Thank you!

Gotta love this plumbing company! Very reliable & professional !…read more Right on schedule and always fix the problem in a timely matter! The staff and crew are friendly and prices are reasonable. No messes after services..Highly recommend! Thank you for your excellent service!

We were very pleased with the services provided. Tristan arrived right on time and put in a new…read morewater heater within the expected time frame. He was very courteous and professional. I had an estimate from another company in town and Mickelson's costs were much more reasonable and in line with what I expected. I would definitely use them again.

Called Mickelson re septic smell in our home after being referred by friends. Andy and his team are…read moregreat people. I trust them in my home and with my family. Services are reasonably priced. They do solid work, communicating well through the process. They are our preferred plumbing company.

I would highly recommend this Plumbing Co Came on a 3 day…read morenotice on the weekend no less. Very reasonable price And VERY VERY Professional and Nice

Can't say enough good things about Marc Hauger and his heating /plumbing business. Marc put in a…read morenew boiler for me 18 months ago for a fair price. I have really noticed the savings in my utility bills since upgrading to the new boiler and on demand water heater. This week I had a few glitches in my hot water. I notified Marc and he came right out ( in the evening, after hours!) to get me all fixed up. He stands by his work and takes pride in his service. I would recommend any business that he has his name on!