Treasure State was contracted by our property manager to mitigate a plumbing issue in our rental…read morehouse. We have no issues with either their employees or their work. Our issue is with their billing system or rather, complete lack thereof. We were presented with a bill for $6700 with zero supporting math or accounting. After asking for a proper accounting we were met with belligerence, stonewalling, threats of escalation and eventually late fees. It was obvious that the big, round number on our bill was extracted from the owner's derriere and that no amount of this or that service calculated either by hour or square footage could be massaged to equal $6700. When confronted with the (obvious) fact that if he can't show the math the number was made up he began to behave like a second grader accused of copying his classmate's test. In lieu of showing his work to us he began to threaten the property manager who originally called him. We eventually capitulated to these mafioso tactics and paid the bill in full in order to neutralize threats to the property manager. Maybe I'm old fashioned, but a bill, especially a large one, is usually arrived at by some form of mathematics.

DO NOT USE TREASURE STATE RESTORATION! They were called by…read moreour property management company in an emergency sewage flood in a property we were renting in Bozeman. Treasure State did a good job on the cleanup, and spent a total of 2 fulls days with two guys working. When we received the bill, it was for $6700 even with no detail at all. We asked for detail and they refused to give us anything that could get us to the total. The total was odd in that it was a round number. We would not have paid it, as our read of the law is that it favors transparency on invoices, but they were going after our rental agency since they had engaged this company. We are generally not legally oriented and definitely were not planning to engage any legal action for this amount of money, but their lack of transparency is wrong and we are certain that, and we gone farther with it, we would have prevailed. Treasure State continued to refuse any back up for our bill, and continued to press their case on our rental agency, knowing they couldn't weather the possibility of them taking it to collections. We ended up paying the bill and a 10% late fee! Best to just steer away from this company and use Buffalo Restoration or another reputable company.

Our home owners insurance hired them and I Fired them. They left water in a Garage can and it…read moreover flowed on to our basement again. Never hire these guys. They do not know what they are doing !!!

Servepro was hired to do the mitigation on my home after a leak in my bathroom. A week after the…read morejob was complete, I called my adjuster to find out what was going on, I was told Servepro had not yet submitted the paper work. I called and spoke to Sara who was very short with me saying, all the paper work has been submitted, but they keep sending it back for corrections. Then two weeks later I called my adjuster again and got the same response. I then called Servepro again and spoke with Sara who again was very rude and short with me. blaming everything on the insurance company. Even though she again said, they have sent it back for more corrections. She informed me during our phone call that she had no idea who my insurance company was or who the adjuster was that she sends all paper work through a 3rd party. Funny how when I asked her to email me all of the paper work, she stated my insurance companies name AND cc'd my adjuster. Sara also hung up on me and when I called back to talk to her, Stephanie answered the call, referred to herself as "the answering service" and refused to transfer the call. HORRIBLE customer service!

Majestic Restoration just finished cleaning and protecting the carpet in our living room and…read morebedroom as well as the stairs to the basement. They did a great job!! They arrived on time and worked steadily till the project was completed. They use high quality products, clean everything up at the end and are friendly and pleasant while working. We'll definitely be using them again and recommending them to all our friends.

From the owner: Professional Service when you need it. Water Damage response…read moreand restoration, Carpet Cleaning, fire, mold, asbestos sampling services. 20 years of experience in the Missoula and surrounding areas makes it possible for fast, efficient, reliable and honest service. Our team is up for every job, managing projects with the skill and experience people deserve. We want our customers to be satisfied with our work, which is why we provide open communication throughout the duration of each project. We are just one call away!

Called at 5:30 a.m because we had a flood at our cafe due to a broken water line. Not only did…read moreWill answer the phone but he immediately came over. Within an hour he got up all the water and saved the day for us. We opened an hour late but the fact we got open at all is because of his help. Don't waste your time calling anyone else.