Great service. Prompt, fair, professional and courteous. Terry is legit, would totally recommend.read more

The keys in my deadbolt door lock were getting very sticky, so I decided to re-key the lock. Even…read morethough it wasn't urgent, Carlos arrived within an hour of calling. He was very nice and professional. Prices were reasonable and the new keys work like butter. I also asked about a garage door keypad and he said, while he is happy to install one, I could save money by doing it myself. He even gave me a few tips on what brand to look for. What a stand-up guy!

They are a joke.They run the business like Sanford &,Some. real waste of time. They got the…read moregoofiest phone system.My advice take your business elsewhere

I lost my car key when it fell out of the fob. I called On Point and was expecting to wait a day or…read moretwo for someone to come out (seems to be the way things are these days) but they were available the same day. Kam arrived well within the time range, requested. He was also friendly and polite. I was just going to get one key and not program the fob as I have become well adjusted to opening my doors the old fashioned way due to a dead battery. The price was reasonable so I opted to program the fob and get an additional key done. The price was still reasonable. If you're in a bind, I reccommend On Point.

Call me for your locksmithing needs, locked out? Need to rekey your lock? Need help installing your…read morenew hardware? These are just some of the things I encounter on a daily basis...call me direct @778-888-3180

Did a great job, very knowledgeable, friendly and priced well. He came promptly and solved my…read moreissue, workmanship was solid. Would recommend

Great response time, professional service and the quote was accurate. Will definitely recommend to…read moreeveryone!

This will be my new locksmiths in mind now. Well I always go to its competitor but then I have…read moredecide to look for a new one. I found Downtown. Their rating was good on Yelp and so I have decided to give it a try. Its located in the basement, which is hard to know that it exist unless you google or is told by someone or by Yelp, of course. So this one is close by to where I am located. I am looking for a store front Mortise Cyclinder Lock. Went in and got help right away. They had the Mortise Cyclinder lock on site and they rekeyed the Cyclinder lock and sold it to me for a very reasonable price. The locksmith was infact surprised how I know how to take the lock out. I also got the locksmith to rekey a 2 sided commercial key. He was honest and told me even him himself has no guarantee that the key will work because its one of those really difficult key to rekey. I like his honesty. Honesty is good. Downtown is very honest and very professional. They are my go to lock problem people Now. Thumbs up to them.

The name of the company isn't known when they message back. Carlos did call to announce his…read morearrival. Aside from that, they didn't have the fob for my car, ran the battery down after frequent attempts to start the car, had to boost the car to get it running. After that, he left with no solution. No fob. No follow up. He wasted 2 hours of his time & didn't charge me anything. In the end I had to go to Toyota to get the fob.

I highly recommend Carlos and his team. It was extremely easy to make an appointment on very short…read morenotice, and Carlos not only provided excellent services but was very friendly, efficient and professional the entire time. I would definitely contact Carlos again in the future if I ever need locksmith services again. Thank you Carlos!

We have called Prime Locksmith twice in the last 6 months. They have provided exceptional service,…read moreat very competitive rates. Highly recommended company in Burnaby.

From the owner: Prime Locksmith is a local, licensed locksmith company in Burnaby, BC, proudly striving to meet the…read morelocksmith and security needs of our residential, commercial, and government clients for over ten years. We work hard to deliver high-quality craftsmanship, reliable products and services. We continually update our training in the latest technologies to ensure our customers get the absolute best locksmith and security services in Burnaby and surroundin areas.

As others have noted, Patrick is great. I locked myself out of my keyed indoor room and called him…read moreup at ~7 at night. On the phone he said he would be able to come see me in about 30 minutes and true to his word, he was. For the sticklers out there, he was within 7 minutes of his estimated time, so don't get too bent out of shape if you are waiting a bit. Someone out there could have a bigger emergency than you. During the phone call, he also asked if he was needed right away, or if I could wait. Since I could wait, I told him so. He arrived, called me on my cell and took off his shoes and got to work. He was very smiley and polite. I imagine that I sounded just like every other guy who got locked out, so I left him to do his work. He tried his special plastic to force it open (no good), then got down to picking the lock with his tools. Within 15 minutes of his arrival, the was door open. He accepted payment, in the amount that was promised over the phone, smoothly handed over a business card and away he went off to his next adventure. For those who want to know, yes I still have the business card. I keep it because if I need his services again, its not to yelp I go, but to call him directly.

Patrick Lee of mr locksmith new Westminster is going to be my "go to" guy for locksmithing. He's…read moreprompt, beyond courteous and very knowledgable. He's very conscientious, when he thought he might be late , he texted me to let me know rather than leaving me hanging and wondering. Overall great experience with Patrick. Highly recommend his service.

I wanted to rekey my lock and also had an issue with my door not closing fully, requiring me to…read morepush in the door while locking it. Jeff was professional and thorough, he rekeyed my lock and fixed the closing issue in less than 30 minutes. He also lubricated the lock for me and charged exactly what he quoted at the start. Would recommend.

A few years ago, my vehicle was burglarized while parked and my registration papers (with my home…read moreaddress) were stolen, along with a spare house key that was stashed inside. It was a huge crisis as a criminal had our address and house key and could return at any moment. Jackie was able to attend the site the same day mere moments after I called, and re-keyed our locks so the stolen key would no longer work. I was in a huge panic to think that a stranger had access to my personal information, but Jackie was very kind and reassuring and made me feel better about the ordeal. He explained that this sort of situation routinely happens to many people and that the mistake of leaving registration papers and spare keys in a parked vehicle is not out of the ordinary. Since then, I am much more careful with my keys and hope not to need Jackie's emergency services again, but I am comforted to know that his service remains available if any issues arise in the future.

June 2019: I bought a used car that only came with one immobilizer key. Replacements were…read moreridiculously expensive at a dealer ($350 all in) so I got a 2 pack of replacements on Amazon for $100. I called Precision to see about getting the new keys cut and programmed, got a quote and made an appointment to bring in the car and keys. Khalil was awesome; first he confirmed that the chips in the new keys matched the original then he cut the keys. Programming the keys to the car took only a few minutes then he fine tuned the cuts to make sure the keys worked smoothly in the locks. I paid exactly what I was quoted and have two more keys for about half the price of one at a dealer. March 2020: I bought another car that came with only one, non-factory key. This is just a basic key that I could have copied at any hardware store but I had a good experience here before so I thought I'd come back. Rather than simply copying the old key, they did some decoding of the cuts and then cut new ones from the code. Amazingly the new keys work better than the old one and it was only $11 for the pair. I seriously doubt I would get that at a hardware store! These guys really know their stuff!

I have been dealing with Kevin and his crew for 7 years both personally and professionally. They…read moreare a friendly and knowledgeable group and they have always bent over backwards to make sure that the work I requested was exactly what I received. Their prices are reasonable and the quality of work is top notch. I can't recommend Precision highly enough, they are that good!