The good ... The people were friendly and helpful. When the…read morekitchen messed up my food order, the bartender gal almost apologized too much. I reassure her it was ok. I was a bit out off by the limited base hours. It's Louisville. Should've the bar open before 5pm on a Sunday? She explained that the bar is separate from check in and the kitchen or something, and they couldn't justify bringing in a bartender. Just makes no sense. How somebody that can check people in and pour drinks. It wasn't that just. The good ... Location. Convenient to Yum Center, downtown bars and restaurants, Roots 101 (super recommend this), and the Muhammad Ali Center (further but walkable). The bad ... The rooms. The rooms are tiny. Not much room for more than the bed, shower, and restroom. You definitely don't want to have 2 people. There's no place to lounge at all. My housekeeper didn't come a couple days I was there. My bed was never made up. But, I did come back to some fresh towels. We only stayed here because a group of us came from California for the Cal-Louisville game. Had I known the rooms were this small, I would have stayed elsewhere. But, I understand that this is their "thing," so I can't fault the hotel. If you're looking to save a little and don't mind a small room, this is a good spot. But, is your tastes are more for a larger room, stay away.

Probably not returning - it was fine for a night but I couldn't do this for more than one…read more The rooms are crazy small - about enough room for the bed and not our stuff. It tries to make the best of the space but it's still cramped. For one person it'd be okay, but with two it's more cramped than cozy. I know, that's the "thing" with this brand - I was just surprised that a New York City hotel had more space than Louisville. Front desk staff at night was super sketchy. Didn't explain the parking situation, just stared at me when I asked for validation since the sign at the garage literally has a sign saying to validate at the front desk. Never got my digital check in ahead of time, and when I checked in I asked for a late checkout and saw the guy write it down - only to have someone knocking on our door at 12:30 asking why we were still there, or if they should charge us an extra night. Got asked if I wanted to pay $50 to upgrade to a corner room when I had already submitted for an upgrade and was told none were available, then that we couldn't even upgrade for the fee because we were using points for the stay. Location is great though, right in the heart of downtown. You'll have plenty to do around here. Just overall a pretty negative experience. Although the front desk staff in the morning was *lightyears* ahead of the night crew, I don't have any plans to return here on my next trip.

We stayed at the Galt House with a balcony room and had the time of our lives. The room was…read moreextremely spacious, bathrooms were beautifully finished, and the view was spectacular. There is no better location to watch Thunder Over Louisville. Planes fly directly in front of the hotel, the drones are easily viewable from the balcony, and the fireworks to cap it off are unlike anything you'll ever see anywhere else. Fireworks are fired from two barges as well as the George Rogers Clark Memorial Bridge. Safety is their #1 priority as evidenced by the unbelievable amount of security at their hotel for the Thunder event. Wristbands are required to enter either tower of the hotel upon check-in, and each tower is PACKED with security guards. The hotel features several restaurants with great food that can be eaten inside, ordered to go for your hotel room, or ordered from room service. We were pleasantly surprised that seating was immediately available for breakfast, lunch, and dinner. Our favorite restaurant was Walker's Exchange. Seating was plentiful and the kitchen moved at a rapid pace to keep food flowing out to diners in quick fashion. As for Thunder Over Louisville, it's an event we will never forget. The planes were roaring loud, the drone show was patriotic, and the fireworks were unlike anything I've ever witnessed. I counted 4 finales that could have capped off the show, but the intensity just kept ramping up to an epic climax, complete with howitzers firing off both sides of the bridge. If you are looking to experience Thunder Over Louisville, there is no better vantage point than the Galt House.

I don't understand all of the low ratings for the Galt House Hotel. Maybe y'all need to stay in a…read moretwo-bedroom waterview suite, and then you might change your opinion. Because the two-bedroom waterview suite is dope. It's like a small condo. The bedrooms flank an enormous living room with multiple seating options, there's a kitchenette, a balcony overlooking the Ohio River, and just lots and lots of space to spread out. My family is composed of introverts who need to retreat to their own private spaces to recharge, and this hotel room afforded us this luxury. We could all be in the same room, but also out of each other's eyesight and earshot, like God intended. If you require time and space to not see or interact with your family members for extended periods, this is the hotel room to find that. A good fitness center in a hotel is important to me, and Galt House has a stellar one. I've never seen anything like it, really! It's called Club 360° Fitness Center, because it's located on the rooftop of the hotel and all of the fitness equipment is situated to face outward in a circle toward floor-to-ceiling windows, if that makes sense. You get panoramic views of Louisville from the gym -- it's pretty cool. And there are lots of cardio equipment options (including several ellipticals, which is important to me), free weights, and lots of other things. Galt House also has an outdoor pool that's open seasonally (although, no indoor pool, which is a bit of a bummer), and it's also centrally located to lots of restaurants, shops and museums. Parking is either valet or self-park, and self-park is a block or so away in a parking garage. Overall, this is an excellent hotel that puts you within walking distance of lots of amenities. And it's clean and comfortable, and a little bit fancy but not overly so. It was exactly what we wanted during our stay in Louisville.

In Downtown area a great option for a hotel. This is a two hotel brand in one building, so it was…read moreinteresting. Spring hill on one side and fairfield on the other, both Marriott Bonvoy brands. All check-in was done on the springhill side counter which is the first check in you walk into from the parking area. Room was big and comfortable, it has a shower tub med to small size. Continental breakfast is included and most of the service was great. Some were just barely there for customer service but overall a great value stay for me and I'd stay here again of needed.

Don't get me wrong, the location is excellent, the price is great, and there's parking for $19 a…read moreday. Unfortunately the service and inconsistent information received was whack. We booked thru a third party for an executive suite 1 BR. We arrived later and the Fairfield front desk isn't open, everything thru the Springhills side. We realized the room they gave us was a regular king. I went to the front desk to inquire and the front desk guy was like, there's no such room, it doesn't exist. I was like, I'm on the Marriot website and they do have the executive suite and I booked it and showed him my confirmation with the words "executive suite 1BR". He was like it's the regular king you booked, Fairfield doesn't have any suites and I have never seen that website. (It's Marriott.com btw). I showed him the pictures on the website. He still didn't believe me and after just said come back in the morning to speak with the manager. I came back and spoke with Nikki instead. She was amazing. She said yes, we do have that room but they are all under construction and someone should have emailed us. I told her about the front desk guy from last night and she said he should know better because he's been with the company for 10 years! She tried to compensate us for the room we should have gotten but couldn't because we booked thru a third party. She let us pick some items from their market instead. She seems to know her information and was really helpful and great. Rooms: old, dirty and uncomfortable. Bad decor with bright ugly colors. The bed was really lumpy and soft. He room was either super warm or cold. At least we know both extremes were working. Carpet was stained and so was the shower. Older room for sure. Had a mini fridge and microwave. Our bolt lock was broken. Also had key issues. Breakfast: space eggs (fake) eggs, sausage Links or patties, fresh fruit, cereal, hard croissant, yogurt, hard boil eggs. No waffle machines. Pretty decent besides the space scramble eggs. Sat/Sun opens 7-10, weekdays 6:30-9:30. If you're looking to save some money but expect what you pay for, low quality rooms and inconsistent service.

The condition of the building was horrible. There were dirty socks behind our bathroom door. The…read moreshower was awful. The bed felt like I was sleeping on the floor. 0 stars if I could.

We had to stay for a funeral. I had to switch rooms there were roaches and the shower leaked all…read moreover the floor. The 2nd room had so many roaches it was unreal. I had all our stuff in vacuum seal bags. And were killing bugs every damn night. I took pictures as proof. I was worried I would bring home 10 different species of roach.

I know I shouldn't have high expectations when staying at low $ hotels, but seriously?!? The rooms…read moresmell like New Orleans (post Katrina). Old style TVs with outdated channel line ups and without any of the premium channels advertised (2 HBO and one SHOW according to the guest guide in my room). Free wireless - but no Internet connection so I'm not sure why they have wi-fi? The universal machine has been out of order every time I've been here over the past 3 years. The coffee maker in my room did not work. They offer a free breakfast, starting at 6:30 am. They don't tell you that you need to be there AT 6:30 if you hope to be out by 8 am! One person takes the orders, makes the orders, delivers and cleans up. And none of it in a hurry. This hotel is about on par with a backpackers hostel. But more expensive.

DO NOT SUPPORT LOST RIVER HOSTEL OR THE OWNER SCOTT WHEELER!…read more Eight years ago, at 19, I volunteered at Lost River Hostel for housing and food and was isolated under the owner, Scott Wheeler, then 39. What seemed like a free-spirited work-trade became sexu@l exploit@tion, m@nipulation, and r@pe, where I felt unable to say no without losing my place to live and was pressured into s3x while similar behavior occurred toward other young women. I later confirmed this pattern continued, and I am sharing so others stay safe. Do not support Lost River Hostel or Scott Wheeler.

Be prepared! Take a step back in time to when the Gypsies ran wild, rock and roll ruled the land…read moreand alternative medicinals were created to find a trio into far out man-land! This hostel geared towards the let your hair down, forget the grind of the democratic dysfunctional system, and tip toe through the tulips of nature and free range animals of all sorts. This is a one of a kind hostel. Kind hearted people with the demands to return to the Earth and allow her to nurture their spirits and souls without any judgement nor expectations. Games, fire pit surrounded by communal seating; a house of mutual participation with a joint use kitchen, art therapy room and an area for simple conversations and letting time simply be avoided. Trails leading around a property littered with camping beds of sorts; a communal bath/shower place ; and toilets. Be prepared to walk a way to get to a bathroom. I've a feeling maybe a bathroom isn't always required..? A 3/5 simply because though marketed as unique and not everyone's cup of tea, which would be accurate; the reserved date we arrived the dates were equally for a polyamorous focused weekend. Ummm... yeah, these focused weekends of specific topic should be informed of when making reservations!! So.. no, it's not for everyone including me, yet, for any and everyone who seeks this type of venue and experience, I must say this place was unique, owns its uniqueness and the people were kind! Give it a try if this sounds like it may suit you well!! Ask if there's a focus of staying for the dates you're planning on going! You may be glad you asked; either way!! enjoy!

Replied to two Craigslist ads for this place via email, called them more than a dozen times over…read morethe course of 3+ weeks and never got more than a recording, left at least two messages asking them to call me back or respond to my emails and never received a single response. I finally gave up. Why do you advertise rooms for rent and say call between 1 and 5 if you never answer the phone between 1 and 5 and never respond to messages from people interested in renting a room? There's something fishy about this place.

Would leave 0 stars if possible. Hands down the nastiest hotel I have ever stayed in. From bugs in…read morethe carpet, hair in the sheets and to top it all off a door falling off the hinges with some mysterious "liquid" spewing from the HVAC room. (Poor maintenance man was super nice and did the best he could to remedy at 10pm) Avoid at all costs, especially for what the decided to charge on top of paying for parking. Lovely uneven concrete fixed with orange paint. Good luck walking up the stairs if you need the handrail! Might go over as everything is free floating! WASTE OF MONEY

My husband and I stayed here for 6 days for work in Sep 2024. I'll list the pros and cons…read more Pros: easy and friendly check in. Kitchen in room. Streaming service on TV. Close to restaurants, grocery stores, and gas stations. No bed bugs. Heating/cooling works well. Got some much needed rest. When I asked for a wake up call I got it. Cons: not enough toilet paper or paper towels and when I tried to call front desk or message them from the marriott app, I got no response. Toilet would run for an hour everytime u flushed it. Bathroom had a faint smell of smoke when I checked in and I didn't want to be blamed for it. Tried to send a message about that also to no avail. This has nothing to do w the hotel but whoever was upstairs sounded like a herd of Buffalo slam dancing. I would stay again. Just a few minor tweaks w communication and the toilet was a bit annoying. But we felt safe and the housecleaner were kind. Oh yeah maybe a few more trash bags in the room for extended stays. But ur clean and safe so I say that trumps the rest