Top notch. Dan Archibald worked with me to meet my needs, and Ryan worked hard to install the…read moreflooring to look its best. Both of them provided top notch professional service along with an excellent product. Thanks!

After explaining where the carpet would go and my preferences for one with no shading, the salesman…read morefound only one that would blend with our tile and said it was "one of their best carpets". After installation it showed every vacuum pass and footprint. Our 10-pound cats leave actual pawprints and furniture, even light chairs, leave permanent indents all the way to the backing. The seaming is poor and in one room the sections do not run the same way due to "a measurement error". Other seaming is not flush. After sending photos, I asked for the sales associate and the manager to observe the properties in person because I was told that "photos can be inaccurate". After six months both have not visited the installation site. My experience was poor sales advise, poor carpet quality, poor installation and poor follow-up. Do not believe their online guarantees which are simply there to get you in the door.

Unprofessional and unreliable installers. NO service after the sale. Stay away from this company!read more

Huge shout out to Dave Corneil at Carpet Garage in Missoula! He has taken care of us with all new…read moreflooring throughout our vacation rental house in the Bitterroot Valley, along with all new carpet and LVT in our new condo in downtown Missoula. Dave has gone above and beyond what exemplifies excellent customer service. The store manager Carlos is amazing as well. Do yourself a favor and make sure to buy all your flooring needs at Carpet Garage in Missoula! Prices are amazing and the customer service is fantastic! Make sure to ask for Dave personally, you won't regret it!

I spent over $8k in carpet for two bedrooms, one staircase and vinyl plank flooring for living room…read moreand bedroom. Pros: nice quality product, professional installers Cons: less than stellar customer service, not competitive in pricing, while there was no high pressure sales there was also no real sale effort what so ever, like they didn't care if 8 spent my $8k there or not. Also they offer no furniture moving assistance prior to installation.

My wife and I stopped in to Loren's Carpet One last night. We walked through the store from one end…read moreto the other looking at carpet samples stopped at their counter had some Halloween candy they had set out and left. NO ONE EVEN SAID HI! We are both managers for a retail company and know the importance of customer service you will not get out business! We are going to another store today to buy!

Absolutely horrible experience. 40% of the LVP installed is coming up and now Jay is ignoring the…read morecontractors efforts to resolve their poor workmanship. At the Better Business Bureau their address comes back to Abbey Carpet and Flooring of Missoula.

Brosious installed the carpeting in our new home in 2018. They had to come back twice to re-stretch…read moreit. Although we are well outside the builders warranty period, we again, have ridges and lumps in our carpeting. About 4 months ago I spoke w/ the Brosious staff on the phone and they said that they would add me to their list when they were down in Hamilton again. Crickets ever since. We then contacted Shaw carpets in Dalton GA, wondering about a manufacturing defect. They inspected the carpeting and stated the inspection report found no defects, the carpet had not been properly stretched during the re-stretch. The carpet must be pulled from the tack strip and all furniture removed from the rooms and then properly power stretched following the Carpet & Rug Institute guidelines. This is our second home where Brosious was the flooring sub-contractor, and we had to have them come out twice on that project. Would advise to stay away. Tom Kresan

Joe is one of the best flooring guys you will ever meet…read more I have used Joe's products and installation services for almost 20 years. Had carpet replaced in upstairs of my house. What an amazing job-clean, fast, and no drama. Good prices and excellent service. Thanks Joe and crew.

Matthew did a fabulous job!! Carpet almost looks like new. Would highly recommend AAAA carpet…read morecleaner to anyone!

Excellent service that is friendly and very knowledgeable! Has been able to remove several stains…read morefrom my carpet that I feared would never come out! AAAA Carpet Cleaning has been able to get out acrylic paint and red wine stains!! Always leaves my house smelling fresh and my carpet feeling brand new!

So glad we called T Duncan's Flooring for an estimate on replacing our entire house with laminate…read more Not only did Teigen respond to our query within 30 minutes, but he was out the next morning to review and price the work. He was a wealth of information about product options and wrote the estimate at our kitchen table. We even save a little by doing some of the work ourselves as he recommended. The next day we agreed on a start date that was three weeks out and Teigen showed early for five days to complete the work. And the flooring is amazing and beautiful! He even spent time with our dog so he would be less anxious with a stranger in the house! Teigen is young and motivated and very conscientious about his work and integrity. So glad we chose him over a big box store; only wish he also did counter tops!

Small independent guys are the best!! Not only did I get a wonderful recommendation on which type…read moreof floor to replace my worn and tired carpet in my basement but he also offered to help me shop for it. There's zero sales pressure and better customer service than the big box stores. I absolutely love my wide plank 20 mil flooring and it installed beautifully. My kids and dogs love it too!! Thank yiu so much!!

Super fast, nice, reasonably priced and did a great job. Family business. Trustworthy.read more

I cannot say enough good things about Steven's professionalism, promptness and the AMAZING quality…read moreof work!! We just moved into our home and the carpet needed some extreme TLC! So extreme, we thought we would have to replace them! Not only was he able to squeeze us in at the last minute, he took the time to make sure his work was PERFECT! So worth the (affordable and fair) price! Thanks Steven!!!