If you are going to Banff, this is a great halfway spot between Edmonton! The hotel is really nice…read moreand modern inside and the staff is helpful. The room and bathroom was spacious and clean. I definitely recommend!

I was there for a course that myself and 20+ other people paid around $4000 to take. The people in…read morecharge of booking the conference rooms decided a great neighbor for our expensive class would be a baby shower full of screaming children and loud music. Not great awareness or consideration for the hospitality industry. It was distracting and upsetting. I will be avoiding the holiday inn moving forward and I'd recommend others with important meetings that require focus and concentration to do the same

Not cyborg friendly!…read more Asked the front desk attendant if I could use my implant as my room key, She went back to check with someone in the back room, when she came back I was told no. She gave me some excuse about safety and it becoming demagnetized blah blah blah. My concern Is not the no, it is the know from the shadows. There was no discussion and no opportunity for me to explain my implants. No conversation equals no education. Hotel seems nice enough rooms look great! Very clean and friendly desk staff.

We stayed overnight here on a business trip. When we first tried to check in, there was nobody at…read morethe counter. After about 10 minutes a wonderful, friendly and apologetic young woman checked us in. We got a 2nd floor room with 2 queen beds. Unfortunately they do not have rooms with King sized beds - which we would have preferred. The room was modern, clean, good sized TV and an excellent value. The only two complaints we had was that the bathroom was small and one of the lights in the bathroom didn't work - so it was dark. We mentioned it to the front desk, but it was not repaired. All the clocks were set wrong as well - probably hadn't been changed since daylight savings time in November. There was also no coffee in the room - so we had to get some from the front desk. The COVID 19 "carry and go" breakfast was adequate. The location is great, and if we need a hotel to overnight in Red Deer, we would come here again.

The hotel was decent for the price, and honestly had one of the better continental breakfasts I've…read morehad. Would have had a higher rating, but for one thing. I had to check out at the usual time, but was attending a funeral that started after that time. I asked if I could return once the funeral was over and use the swimming pool change room or an empty room to change out of my suit and into my jeans, as I had a very long drive after the funeral. They wouldn't extend even that small courtesy, so I had to change clothes in a gas station washroom. Thanks for understanding, Holiday Inn.

Older but we'll maintained and clean. Large place with friendly staff. Nice indoor pool and…read morebreakfast area. Right on main drag, close to lots of food and stores. Room was average size, clean and everything worked well.

staff: friendly staff at the front desk. Only time we really interacted with staff…read more service: usually didn't have to wait at front desk. We were there with a sports team. Other large groups also there at same time. And still they were friendly and quick to meet needs. establishment: clean, comfortable, seems to be either recently renovated or very well maintained. Has a small pool and hot tub. Has a workout gym with a decent number of equipment. Has a small business Center. And has a conference room option. food: complimentary coffee 24/7. Warm breakfast included with stay. Eggs, sausages, potato's, cereals and porridge, various breads/bagels/waffles.

I knew I was going to like this place when i walked in and was greeted by Alex the front desk…read moreperson. She was so nice and welcomed me as an Honors member and then offered me an upgrade to a suite. I could not refuse so a gracious offer. The suite was very nice with a large screen TV, large work desk, wet bar, frig., micro wave and a very comfortable king size bed with a clean duvet cover. I love the clean duvet which is their signature amenities. It is one of the main reasons I enjoy staying at Hamptons. The room was also very clean as was the whole hotel. It was built in 2010 but, looks brand new and they keep the entire place very clean. The breakfast was very good as well. Everything was kept full and fresh and the fresh fruit was especially good. If you are looking for a place to stay don't pass this up. It is easy off/on from Hwy 2 and there is easy access to things in town.

Free early check in(must phone first) clean lobby courteous front desk snacks ain the lobby. Pool…read more/ hot tub clean and working! Quiet and lots of parking. Next to many stores and restaurants but it is quiet! Super close to the hiway(which you can't hear) great for a quick drive to Edmonton or Calgary. I hope this quaint and clean/quiet hotel never changes. 20 mins to the ski hill. Thank you days inn my family will be back!

It was okay! Service at front counter was good Melinda was the best! We forgot our credit card at…read morehome and reluctantly they let us stay! So we appreciate that very much! The rooms were clean and spacious, but very warm and there was a smell of some kind that hurt my lungs! Not sure if air conditioner was on but it hurt the lungs!! Not a stinky smell just chemical or something! Loved waterside and hot tub!!

Was given a room that was under renovation. She then gave us a different room and the toilet was…read morebroken. When checking out the guy accused us of breaking it and almost didn't get my deposit. After arguing I did get my deposit back. Don't stay here!!!

I booked a jacuzzi suite & the room that I was given was not clean. The ironic part is the…read morehousekeeping office is right beside my suite.... After a long day of driving; I find that absolutely outrageous. Although the front desk manager was very polite so thankful for that.

Updated bathrooms, comfortable room. Clean, well organized, double queen beds, coffee maker,…read moremicrowave, nice flatscreen, air/heat, and nice manager Keerthi Suranga. He was instrumental in making our stay pleasurable with recommendation to sights and eateries in the area. He is well schooled and interesting as well. Quiet hotel great sleeping but central to everything. Really a great find for your dollar. Free breakfast in the morning too!

Pleasant and friendly staff, and a quite area, next to three gas station which is nice, motel style…read moreand free breakfast such as waffles, cereal, fruit etc... rooms were okay, small kitchenette, decent sized mini fridge with microwave and coffee pot, beds are decently comfortable, but the upkeep and cleanliness lacked greatly in my experience. Stains on walls, cobwebs, stains on floor, quite off putting. Was almost over charged due to technical issues but the quoted price was quickly fixed when I showed my booking.com profile said $269 for 2 nights while they almost charged us $430, all was resolved very fast and professionally, but seriously need to get some better cleaners, or show them how to properly clean a bedroom, including sanitizing EVERYTHING.